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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
August 25, 2018
F-150 Purchase We were very pleased with the process when purchasing our 2016 F-150. Chris was great to work with, and the price was fair with no hidden fees. We l We were very pleased with the process when purchasing our 2016 F-150. Chris was great to work with, and the price was fair with no hidden fees. We love the truck and would definitely do business with Chuck Anderson again! More
by PB65stang
August 25, 2018
The Works - oil change, etc. I was very impressed with the employees - very professional and extremely helpful! They even washed my car when they were done! I've never had that I was very impressed with the employees - very professional and extremely helpful! They even washed my car when they were done! I've never had that happen at other dealerships. I would highly recommend Chuck Anderson to all my friends and family. More
by VGB101
Verified CustomerEmployees Worked With
Dave Moorhead
August 25, 2018
Exp Oil Change Excellent customer service and work on vehicle. Able to schedule a time that was convenient and completed work in a timely manner. Always use their Excellent customer service and work on vehicle. Able to schedule a time that was convenient and completed work in a timely manner. Always use their service department. More
by Tmurphy
Employees Worked With
Dave Moorhead
August 24, 2018
Good Experience We were pleased with our used car buying experience. We were able to take a drive, have the car looked over by our mechanic, and purchase it all in o We were pleased with our used car buying experience. We were able to take a drive, have the car looked over by our mechanic, and purchase it all in one day. Our sales person, Doug, was knowledgeable and easy to work with. The price was fair. More
by JulieK
Employees Worked With
Doug Montgomery
August 23, 2018
Service As always, my experience with the service dept. was absolutely outstanding! Always take care of me with a minimum of fuss and answer all my questions As always, my experience with the service dept. was absolutely outstanding! Always take care of me with a minimum of fuss and answer all my questions so I understand fully. Thanks Guy's ! More
by JHUSEMAN
Employees Worked With
Other Employees :
Al Murray, Chance Baker, Cody Schneiter, Dave Moorhead
August 21, 2018
Really good first new car experience I was really excited that I was able to get a new car, trade in my old one, and take care of all the paperwork/finances all within 3 hours. I think th I was really excited that I was able to get a new car, trade in my old one, and take care of all the paperwork/finances all within 3 hours. I think the people here all are very eager to help and genuinely want to work with you to find what works best for you.. Michael Dreke helped me through the whole process and I would definitely recommend him! More
by Sar1988
Employees Worked With
Michael Dreke, Doug Montgomery, Chance Baker
August 21, 2018
Sarah's first brand new car. We had a very nice experience. Our salesman, Mike Dreke was very professional,knowledgeable, patient and kind. I always buy local whenever possible, C We had a very nice experience. Our salesman, Mike Dreke was very professional,knowledgeable, patient and kind. I always buy local whenever possible, Chuck Anderson Ford makes this easy to do. More
by Jd
Employees Worked With
Michael Dreke, Chance Baker
August 18, 2018
Awesome experience It was a relaxed atmosphere, timely & overall great experience. I've purchased several new vehicles since I've worked for Ford motor co for almost 27 It was a relaxed atmosphere, timely & overall great experience. I've purchased several new vehicles since I've worked for Ford motor co for almost 27 yrs now & sorry to say there are a few dealerships around KCMO that I won't do business with ever again. Chuck Anderson is different. My sales associate Michael Dreke was not pushy, knowledgeable & was down to earth. It seemed as though we have been friends for many years. I will definitely recommend Chuck Anderson Ford & Michael Dreke to anyone without a second thought knowing they will have a great experience & will be happy when they drive off the lot with their new vehicle. The finace guy was also very friendly & knowledgeable also. More
by Fshermn1
Employees Worked With
Michael Dreke, Chance Baker
August 17, 2018
Absolutley amazing! This is the second car I have bought from Chuck Anderson Ford and worked with Chris and I have nothing but good things to say. He does everything he c This is the second car I have bought from Chuck Anderson Ford and worked with Chris and I have nothing but good things to say. He does everything he can to get me into the car I want and make sure that I can afford it. He has always had my best interest in mind and i love that! I reccomend this dealership to anyone! More
by SavanahM
Employees Worked With
Chris Woomer, Chance Baker
August 17, 2018
Helped us find the right car We had been reviewing online car ads for an SUV type vehicle. My wife really wanted a Ford Edge, but found the Ford Escape better for our needs. Mi We had been reviewing online car ads for an SUV type vehicle. My wife really wanted a Ford Edge, but found the Ford Escape better for our needs. Michael Dreke helped us work on finding the right vehicle for a week. We are now very happy with our used 2015 Ford Escape Titanium! More
by Scottn132
