Back

Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
Contact Dealership

1910 West Jesse James Road

Excelsior Springs, MO

64024

Directions

By Type

Showing 1,444 reviews

September 10, 2018

Great Experience! Had a great experience working with Chris and Nick today buying our Ford Escape! Highly recommend their service and patience, GREAT PEOPLE! Honest, re More

by Ember
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Sep 10, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We hope you enjoy your Escape!

September 04, 2018

Perplexing problem We had a sudden loss of ability to start our vehicle. Battery was not the problem. Further search revealed ignition problem that required a part to be More

by EBRINTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Sep 04, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback! Glad we could get you back on the road quicker than expected!

September 04, 2018

Another more than satisfactory trip to chuck Anderson Ford I needed new tires and once again received excellent care from the folks in service, parts, and management. All helped decide the right tires for my d More

by EBRINTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead
Sep 04, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words! We're more than happy to serve you!

September 01, 2018

Purchase of New Vehicle! I have dealt with the Chuck Anderson Ford dealership for both new vehicle purchases and service/ repairs for over 20 years. Service has always been p More

by BCRISLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Montgomery, Chance Baker, Cody Schneiter, Dave Moorhead
Sep 02, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! Enjoy your Edge!

August 30, 2018

Nice and friendly I love my truck. Thanks for helping out. Wasn’t happy with the delivery company, but I understand it’s no fault of dealership. Thanks again. It’s a gr More

by TOMEHOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Montgomery, Chance Baker
Aug 30, 2018 -

Chuck Anderson Ford responded

Thanks for the review Tom! We hope you're enjoying your truck!

August 28, 2018

Professional, friendly service keeps us coming back We are buying our fourth vehicle and wouldn’t go anywhere else. When they didn’t have exactly what my wife was looking for, Doug showed us how to buil More

by BR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Montgomery
Aug 28, 2018 -

Chuck Anderson Ford responded

Thanks for the feedback Brian! We're glad to have you as a repeat customer, enjoy your Escape!

August 27, 2018

Easy and simple out the door! Great group of guys working at the dealership. Jim helped me from out of state getting my trade in and the new car deal all worked up. Had the modific More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Chance Baker
Aug 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We hope gore trip back to Texas was as easy as your trip up!

August 27, 2018

Very pleasant Alwsys great and friendly service. Am a long time customer and have never left unsatisfied with any of the customer service reps. Thank you all!! More

by randalrmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your continued support!

August 26, 2018

Fast and friendly buying experience I had been looking at a particular type of used car for purchase on and off for about 6 months. I found one on their website that was a good deal amd More

by Cyberasassin78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woomer
Aug 26, 2018 -

Chuck Anderson Ford responded

Thanks for giving us the opportunity to earn your business! Thanks for the honest feedback. We've made a ton of changes since your family or friends have tried purchasing a vehicle from us. Our service department has also received a facelift and a change in personnel. We would love the opportunity to earn your service business.

August 25, 2018

Perfect, each and every time we come in! As a longtime Chuck Anderson client (45 yrs +) I’ve been through several cars and many service items. Everything has alway been carefully explained as More

by Clyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis
Aug 25, 2018 -

Chuck Anderson Ford responded

Thanks Clyde! We always appreciate your business!

...
139
...