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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
September 21, 2018
Excellent customer service experience! I will forever buy from Chuck Anderson. Amazing people. Best customer service ever. I live 30 min away and will drive the extra for an oil change. I will forever buy from Chuck Anderson. Amazing people. Best customer service ever. I live 30 min away and will drive the extra for an oil change. More
by Kat
Verified Customer
September 20, 2018
Fantastic I went to Chuck Anderson Ford to look at vehicles and was helped my Chris. Chris made the experience absolutely wonderful. He was very helpful, and kn I went to Chuck Anderson Ford to look at vehicles and was helped my Chris. Chris made the experience absolutely wonderful. He was very helpful, and knowlegable about the vehicles on the lot. He did not pressure me into purchasing anything and walked me through the several cars I was looking at. The entire experience was the best I’ve had purchasing a vehicle, I recommend Chuck Anderson to anyone looking to purchase a new or used vehicle. More
by Brittany
Employees Worked With
Chris Woomer, Chance Baker
September 17, 2018
Awesome They listen to the customer they're not pushy. They go above and beyond to help the customer get what they want with vehicle and financing. We are r They listen to the customer they're not pushy. They go above and beyond to help the customer get what they want with vehicle and financing. We are returning customer this is the fourth vehicle we bought from them and will continue buying from them. When you have an issue with your vehicle they do everything they possibly can to correct the issue to make sure you are satisfied. More
by Reaper
September 15, 2018
30k Service I was just a little early for our FLEX’S 30k service. Was ushered in quickly and Brady West went right to work. More quickly than I had anticipated, o I was just a little early for our FLEX’S 30k service. Was ushered in quickly and Brady West went right to work. More quickly than I had anticipated, our car was ready! I was shown the results of the tire, tire wear, brake and fluids check. It was in great condition and again were very pleased with the great service and friendship from everyone at Chuck Anderson Ford!!! More
by mpace0
Employees Worked With
Other Employees :
Brady West, Al Murray, Cody Schneiter, Dave Moorhead, Rene Sisk
September 14, 2018
Purchase #4 This is our 4th new vehicle purchased from Chuck Anderson Ford. Chris & Chance were great to work with. We think you will be pleased with their ser This is our 4th new vehicle purchased from Chuck Anderson Ford. Chris & Chance were great to work with. We think you will be pleased with their service. More
by Jenn
Employees Worked With
Chris Woomer, Chance Baker
September 14, 2018
Oil Change "The Works" They did so much more. They found a nail in my tire. It could not be repaired. They got another one for me within a few hours. I spend a lot of time They did so much more. They found a nail in my tire. It could not be repaired. They got another one for me within a few hours. I spend a lot of time on the interstate and Chuck Anderson makes me feel comfortable in my car. Great Place More
by pam64024
Employees Worked With
Other Employees :
Dave Moorhead, Katy Davis, Rene Sisk
September 13, 2018
Great vehicle from an honest dealership I received a fair deal and had a good experience with Chuck Anderson. They seemed to be honest and operated in a straightforward manner, with an unde I received a fair deal and had a good experience with Chuck Anderson. They seemed to be honest and operated in a straightforward manner, with an understanding of the internet marketplace pricing with an old fashioned approach to customer service and business. I recommend them and would suggest working with them for your purchasing needs. More
by JoeThePro
Employees Worked With
Chris Woomer, Chance Baker
September 12, 2018
Great. This is thhe second vehicle I have purchases at Chuck Anderson and the sales staff, finance department and management have always treated us great. This is thhe second vehicle I have purchases at Chuck Anderson and the sales staff, finance department and management have always treated us great. I was not pressures into anything and they answered all our questions. More
by TAMMY.RAPP
September 11, 2018
Great place to get service work done Dave was great to work with from scheduling the appointment to paying the bill. Service work was done quickly. The waiting lounge was comfy and mmmm d Dave was great to work with from scheduling the appointment to paying the bill. Service work was done quickly. The waiting lounge was comfy and mmmm donuts. More
by Jackospades003
September 10, 2018
Great car and easy to work with We found Dreke through Autotrader and they had just the car we were looking for. He went out of his way to explain every feature on the car and was v We found Dreke through Autotrader and they had just the car we were looking for. He went out of his way to explain every feature on the car and was very willing to take as much time as we needed to decide. Chance was also good to work with on financing and helped us figure out what our options were. Again, easy folks to deal with. More
by DBARZEN
Employees Worked With
Michael Dreke, Chance Baker
