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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
October 11, 2018
Best car buying experience in my life Everyone from the time we walked in the door the first time to time we left with the Newer car Treated us like family and went out of the way to make Everyone from the time we walked in the door the first time to time we left with the Newer car Treated us like family and went out of the way to make us happy. More
by JERRY.SWAIN1
Verified Customer
October 09, 2018
Recall service Best Customer Service ever! Heather service dept is very courteous and I recommend her for best attitude ever encountered of all other companies I Best Customer Service ever! Heather service dept is very courteous and I recommend her for best attitude ever encountered of all other companies I deal with.! More
by SENDNOMAIL2ME
Employees Worked With
Heather
October 08, 2018
Just Amazing We went to Chuck Anderson because my husband's truck broke down and we needed a second vehicle. Dreke was awesome! He helped find the perfect SUV for We went to Chuck Anderson because my husband's truck broke down and we needed a second vehicle. Dreke was awesome! He helped find the perfect SUV for me (I can't tell you how much I love it!!!) and a little car for my husband to get back and forth to work in. He even remembered blue suckers for my five year old and his friend when we came back the next day! (Despite their Batman vs. Superman differences. 😊) I will definitely not only recommend Chuck Anderson, but Dreke himself. Thanks again for everything!! More
by CHRISSY_APPLES
Employees Worked With
Michael Dreke
October 07, 2018
Awesome, helpful, friendly service at Chuck Anderson Ford Highly recommend! This was my first time having my vehicle serviced at Chuck Anderson Ford- Very happy with the service!! I will return! Thank so much Highly recommend! This was my first time having my vehicle serviced at Chuck Anderson Ford- Very happy with the service!! I will return! Thank so much! More
by KT
Employees Worked With
Al Murray, Chance Baker, Cody Schneiter
October 07, 2018
Had body work done They were very fast and they did it right! I’m so glad that I choose to go through Chuck Anderson.My car looks like it was never wreaked They were very fast and they did it right! I’m so glad that I choose to go through Chuck Anderson.My car looks like it was never wreaked More
by SMMOLSO97
October 07, 2018
Most professional and easy service experience I have ever Professional and easy service. Friendly and listened to my problem with the car. Made my serve experience very convenient without any hassle. I wi Professional and easy service. Friendly and listened to my problem with the car. Made my serve experience very convenient without any hassle. I will definitely use the serve department again. More
by Melissa
Employees Worked With
Cody Schneiter
October 07, 2018
F150 water pump Great and speady service!!! Cody did a great job getting my truck back on the road in 1 day. I would Highly recommend this service department! Great and speady service!!! Cody did a great job getting my truck back on the road in 1 day. I would Highly recommend this service department! More
by Busbyr
Employees Worked With
Cody Schneiter
October 06, 2018
Fabulous! They went above and beyond to help me find the car of my dreams. They were helpful, knowledgeable, very friendly and genuine. These qualities are why They went above and beyond to help me find the car of my dreams. They were helpful, knowledgeable, very friendly and genuine. These qualities are why my family and I have continued to purchase our vehicles from this dealership for more than 30 years. More
by TE-V
October 04, 2018
Happy Customer Had oil changed, tires rotated, and a state inspection on our Ford Edge. All were completed in a very timely manner and they even gave it a wash job! Had oil changed, tires rotated, and a state inspection on our Ford Edge. All were completed in a very timely manner and they even gave it a wash job! All were extremely courteous during my visit. More
by SWINJIM4
October 03, 2018
Pleasant and efficient They were very courteous and professional. Service was performed in a timely manner and was contacted promptly, letting me know the service was comple They were very courteous and professional. Service was performed in a timely manner and was contacted promptly, letting me know the service was completed. Thank you More
by EJ64465
Employees Worked With
Unknown
