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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
November 08, 2018
Great service I love Dave and Al. Those two are the reason I use Chuck Anderson for my car work. I miss Al not being in service but stop and visit with him in parts I love Dave and Al. Those two are the reason I use Chuck Anderson for my car work. I miss Al not being in service but stop and visit with him in parts while waiting for service to be done. They are both the best! More
by CHATCHER310
Verified CustomerEmployees Worked With
Dave Moorhead
November 07, 2018
Happy with service Dropping my truck off was easy, they we're friendly and fast. They got the truck done in a timely manner and called me when they we're finished. The f Dropping my truck off was easy, they we're friendly and fast. They got the truck done in a timely manner and called me when they we're finished. The facility was clean and orderly. I would recommend using Chuck Anderson. More
by TLB
Employees Worked With
Cody Schneiter
November 07, 2018
Awesome customer service the guys are all very nice. I want expecting to be approved for a car but the guys are just awesome and I would reccomend them to all if my friends and family. I want expecting to be approved for a car but the guys are just awesome and I would reccomend them to all if my friends and family. More
by KAPETER
Employees Worked With
Chris Woomer, Scott Marshall
November 07, 2018
Oil change and alignent Took our 2013 escape in for oil change and alignment. The mechanics striped lug nuts trying to get tires off and then wanted to charge us $100/set and Took our 2013 escape in for oil change and alignment. The mechanics striped lug nuts trying to get tires off and then wanted to charge us $100/set and said they wrecked 2 different sets. Tires were almost 6 months old and after pounding on rims with metal hammers told us the tires were too worn to do alignment. Very crooked place More
by Tracy67
Employees Worked With
Dave Moorhead
November 04, 2018
Quick service Was quick and easy. I had my two boys with me and it wasn't very long even for them to sit there and wait. We where there between half hour to an hour Was quick and easy. I had my two boys with me and it wasn't very long even for them to sit there and wait. We where there between half hour to an hour. More
by JESSICALOVE8903
Employees Worked With
Dave Moorhead
November 03, 2018
HAPPY CUSTOMER We purchased our previous car from Chuck Anderson in 2011. We have been pleased with the service. We stopped in to browse & came away with a 2017 Esca We purchased our previous car from Chuck Anderson in 2011. We have been pleased with the service. We stopped in to browse & came away with a 2017 Escape. Trevor was our salesperson. Everyone was super nice. We look forward to more years with these great guys. More
by JUDYDHAYS
Employees Worked With
Trevor Shockley
November 02, 2018
Totally satisfied Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 ye Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 years More
by T-bird guy
November 02, 2018
Great service! Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done. I like the new service center because it is open and you can see your vehicle being serviced. Would highly recommend! More
by Gary
Employees Worked With
Dave Moorhead, Rene Sisk
November 02, 2018
Fix a Ford Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. You didn’t tell me that. Next time I’ll know. Just a little frustrated. More
by BPATZ
October 30, 2018
Great folks to work with Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteou Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteous More
by Body works
Employees Worked With
Other Employees :
Cody Schneiter, Dave Moorhead, Katy Davis
