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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
November 23, 2018
Fast friendly service I called to schedule a routine oil change they got me in the very next day. They are very friendly and easy to work with they even washed my car for m I called to schedule a routine oil change they got me in the very next day. They are very friendly and easy to work with they even washed my car for me. More
by Aritterkc
Verified CustomerEmployees Worked With
November 17, 2018
A satisfying experience. Our car was totaled. We needed a replacement. The staff understood and helped us get just what we needed. We appreciate your knowledge and friendli Our car was totaled. We needed a replacement. The staff understood and helped us get just what we needed. We appreciate your knowledge and friendliness. More
by Hitda
Employees Worked With
Chris Woomer, Scott Marshall
November 15, 2018
Service Department Checked my car out and then called and told him what they did to fix it. Treated me with the most respect! That’s a BIG DEAL to me. Checked my car out and then called and told him what they did to fix it. Treated me with the most respect! That’s a BIG DEAL to me. More
by 525WJSCOBEE
Employees Worked With
Cody Schneiter, Dave Moorhead
November 15, 2018
It was a good experience I was a little disappointed they got the carpet on the drivers floor dirty but was thankful it was not grease. It would be nice if they put a paper fl I was a little disappointed they got the carpet on the drivers floor dirty but was thankful it was not grease. It would be nice if they put a paper floor mat down before they get in it. More
by Countrygal
Employees Worked With
Dave Moorhead
November 14, 2018
My experience Everyone was very professional, got me out of a vehicle that didn’t run and put me in a nice truck that does. Good experience. Everyone was very professional, got me out of a vehicle that didn’t run and put me in a nice truck that does. Good experience. More
by ROYBOY19592003
Employees Worked With
Scott Marshall
November 13, 2018
Great experience Everyone was very helpful and friendly. They made sure my car buying experience was a good one. They did not make it all about the car but also about Everyone was very helpful and friendly. They made sure my car buying experience was a good one. They did not make it all about the car but also about me. More
by MUSSER
November 10, 2018
Awesome There quick and reasonable prices and there nice they get you in out nice work area nice customers area and nice cars , and service and good tires There quick and reasonable prices and there nice they get you in out nice work area nice customers area and nice cars , and service and good tires More
by Lee82
November 10, 2018
unsatisfied and disgruntled Did not feel like the problem was solved also the communication was terrible. When I arrived to pick up my vehicle the service person Dave was there n Did not feel like the problem was solved also the communication was terrible. When I arrived to pick up my vehicle the service person Dave was there not only was he rude he had very bad customer service we have been buying our vehicles from Chuck Anderson for years not sure if we will return. More
by Foster
Employees Worked With
Cody Schneiter, Dave Moorhead
November 10, 2018
Quick fix for a recall Company car had a recall for a steering bolt. First time I’ve been to Chuck Anderson Ford. Service area was very clean and the techs were quick and Company car had a recall for a steering bolt. First time I’ve been to Chuck Anderson Ford. Service area was very clean and the techs were quick and efficient. More
by M Doakes
Employees Worked With
Cody Schneiter, Dave Moorhead
November 09, 2018
Knowable and efficient Well organized clean service center. Friendly efficient staff, they honor their service appointment schedule . Dave and Paul are outstanding. Since Well organized clean service center. Friendly efficient staff, they honor their service appointment schedule . Dave and Paul are outstanding. Since moving to the area have had all my vehicle maintenance and repairs done by this service center. More
by Teaveling man
