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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
December 04, 2018
Good service, helpful, no hassle Chris was great to deal with in purchasing a new truck. He was extremely helpful through the entire process, and I always felt like I was receiving hi Chris was great to deal with in purchasing a new truck. He was extremely helpful through the entire process, and I always felt like I was receiving his direct and undivided attention when dealing with him. There was no pressure, no hidden fees or surprises. Chris gave me his personal number so that I could reach him directly and was always prompt in answering my questions. The entire experience was simple and easy, and I left with a fantastic truck that I’m very happy with. I would highly recommend anyone in the market for a new vehicle go see them. More
by Phumble25
Employees Worked With
Chris Woomer
December 03, 2018
Great service Such nice people, they will go above and beyond to make sure your experience is good. I Trust the workers in service to take care of my vehicle and m Such nice people, they will go above and beyond to make sure your experience is good. I Trust the workers in service to take care of my vehicle and make sure its sound and ready for the road when i pick it up from them. And the ladies in Administration always have a smile when i come to get my keys and pay. More
by ringer3118
Verified CustomerEmployees Worked With
Other Employees :
Heather , Cody Schneiter, Dave Moorhead, Rene Sisk
November 30, 2018
First morning of snow and ice. Despite the early morning snow and ice, the service dept still managed to provide a quick oil change. They have consistently exceeded all of my expec Despite the early morning snow and ice, the service dept still managed to provide a quick oil change. They have consistently exceeded all of my expectations. I like having the waiting room with the glass windows overlooking the service garage.. staff is friendly and attentive. Someday if I ever have the opportunity to buy a ford truck, this will be the place. More
by Mike
Employees Worked With
Heather! Deserves credit too on managing the appt, Cody Schneiter, Dave Moorhead
November 29, 2018
Love the people especially Josh Kesler People are friendly, I work close and they always get me in... trust their work... Dave in service is a great guy.. Josh Kesler is fantastic and I t People are friendly, I work close and they always get me in... trust their work... Dave in service is a great guy.. Josh Kesler is fantastic and I trust his work and his opinion... dealership prices kinda hurt sometimes but overall I'm extremely pleased. More
by Mr.BretS
Employees Worked With
Josh Kesler , Al Murray, Dave Moorhead
November 29, 2018
Works package Great services. They got my truck right in for a service visit. The customer waiting area was very nice to hang out in, plus they had some cool mustan Great services. They got my truck right in for a service visit. The customer waiting area was very nice to hang out in, plus they had some cool mustangs inside to go check out! More
by robert.bowers
Employees Worked With
Cody Schneiter, Dave Moorhead
November 29, 2018
Good service The service is always good here when I get my oil changes done. I would anyone with a Ford to get the works package done. The service is always good here when I get my oil changes done. I would anyone with a Ford to get the works package done. More
by Shane
Employees Worked With
Cody Schneiter, Dave Moorhead
November 28, 2018
Service Had excellent experience with the service department on servicing my 2018 F-150. They were professional and took care of everything that I had questi Had excellent experience with the service department on servicing my 2018 F-150. They were professional and took care of everything that I had questions about. More
by TAMMY.RAPP
Employees Worked With
Dave Moorhead
November 27, 2018
Excellent Servicr I am always so impressed with the service team , they are so helpful and very efficient . My car was taken in at the appt time and finished in no time I am always so impressed with the service team , they are so helpful and very efficient . My car was taken in at the appt time and finished in no time . The new lounge area is real nice and clean !! More
by Mimdy Hannah
November 24, 2018
Good people with good deals Very friendly people that wanna help you in anyway they can. I dealt with Dreke and will continue business with him in the future in I live over 4 hou Very friendly people that wanna help you in anyway they can. I dealt with Dreke and will continue business with him in the future in I live over 4 hours away More
by jjonpeters
Employees Worked With
Other Employees :
Guy also was a great help in the finance department he was a pleasure to work with , Michael Dreke
November 23, 2018
Everyone is so nice I gave 5 out 5 rating because at Chuck Anderson Ford, it’s nice to have such nice car salesman. The guy that sold me my car was 10 out of 10 the best I gave 5 out 5 rating because at Chuck Anderson Ford, it’s nice to have such nice car salesman. The guy that sold me my car was 10 out of 10 the best car salesman I’ve seen in a long time. More
by Cody123
Employees Worked With
Michael Dreke
