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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

December 13, 2018

Service for Road Trip They were friendly, greeted me quickly, completed the work in a very timely fashion and were efficient. Overall it was a very pleasant experience. The More

by LBF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk
Dec 13, 2018 -

Chuck Anderson Ford responded

Thanks for taking the time to leave your feedback so future customers will feel comfortable when they choose Chuck Anderson Ford to do their service work!

December 13, 2018

they helped in locating exactly what we wanted and we even g Great personal very helpful to make sure you get what you want. We even got more extras than expected for the price.the other trucks didn't have some More

by BANJOEYES62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall, Trevor Shockley, Guy Bloom
Dec 13, 2018 -

Chuck Anderson Ford responded

Thanks for taking a second to leave us your feedback on your experience! We hope you enjoy your truck! If you have any questions feel free to give us a shout!

December 12, 2018

Great, Simple, No Hassle Service I have limited time. Therefore I like to take my vehicles to Chuck Anderson. They are fast and no hassle. They know what I need and take care of me qu More

by KEVINKEEN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Dec 12, 2018 -

Chuck Anderson Ford responded

Thank you for your continued patronage! We appreciate you taking a few minutes and leaving us your feedback!

December 11, 2018

The BEST and EASIEST car buying experience EVER! The team at chuck Anderson Ford went above and beyond to get us the most money for our trade in! They were able to get us in a bigger vehicle and keep More

by HadleePrice14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Scott Marshall, Guy Bloom
Dec 11, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We hope you enjoy your Explorer!

December 10, 2018

Great customer service I’ve worked over several weeks with Michael Dreke on a deal for this truck. He’s shown great support and always quick feedback when I had questions. R More

by Kai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Dec 10, 2018 -

Chuck Anderson Ford responded

Congratulations on your truck! You bought one of the best looking ones we've had!

December 10, 2018

It was easy and simple They got it in and got it fixed up for me. It was easy and a quick fix and good service. I appreciate it very much More

by JRWYATT14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Dec 10, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to help!

December 09, 2018

Passenger airbag recall replacement Passenger airbag recall replacement . Before replacement of airbag. Dash pad was smooth but after airbag replacement dash pad is deformed.. Servic More

by 2bridges1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Dec 10, 2018 -

Chuck Anderson Ford responded

Thanks for taking time to leave us your feedback. Please contact Nick Anderson at nick.anderson@chuckanderson.com or 816-630-1700, he would like to take a look at your dash to see how we can remedy the issue.

December 08, 2018

Great experience. Dreke was a tremendous help. He answered all of my questions and responded to them in a very quickly. He also had great customer service and I would d More

by Cdub1785
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Dec 08, 2018 -

Chuck Anderson Ford responded

Thank you for the excellent feedback! We hope you enjoy your new-to-you vehicle!

December 07, 2018

Efficient, reasonable & easy to work with I located the car through their website. Told them what I was trading in and what my expectations were. After several email communications we met and More

by J&C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Guy Bloom
Dec 07, 2018 -

Chuck Anderson Ford responded

We'er so happy you guys enjoyed your experience! We hope you enjoy your Edge as much as you enjoyed purchasing it! If you have any questions in the future please feel free to get a hold of us!

December 06, 2018

completely satisfied recall work done in time estimated. ride home and back. very happy all around.did not find source of periodic noise in front end. will take back if ne More

by 23MBARBOUR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk
Dec 06, 2018 -

Chuck Anderson Ford responded

Thank you for your feedback!

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