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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
December 22, 2018
Great experience. Everyone was helpful and friendly. They made it quick and easy. The dealership has the small personal feel that make you want to come back. Everyone was helpful and friendly. They made it quick and easy. The dealership has the small personal feel that make you want to come back. More
by Hutch
December 21, 2018
Oil Leak The service department at Chuck Andersen has treated me very well. I bought a 2017 F-150 that has require some warranty work and each time they have d The service department at Chuck Andersen has treated me very well. I bought a 2017 F-150 that has require some warranty work and each time they have done the work as promised. One small complaint, in for routine maintenance an an oil leak was detected. Should have informed me prior to oil change and saved me time and money. This has happened two times. Supervisor called and offered a complimentary oil change next time. They usually make things right if there is a problem. More
by TERRY53160
Verified CustomerDecember 19, 2018
Electrical issues Everyone was very helpful even though it took a couple of tries to find the problem. I understand that intermittent problems are the hardest to find. Everyone was very helpful even though it took a couple of tries to find the problem. I understand that intermittent problems are the hardest to find. Brady did an outstanding job of finding the problem and the whole team was great in finding me a new OEM part that was obsolete . Super Job everyone, Thanks Loads. More
by JHUSEMAN
December 19, 2018
Excellent car shopping experience! I had been a loyal customer to a different dealership for years. I decided to try this dealership as a change of pace. Derek was spot on with car sele I had been a loyal customer to a different dealership for years. I decided to try this dealership as a change of pace. Derek was spot on with car selection. He wasn’t pushy and was on point with details about the car. He also arranged for me to drop my rental off at the dealership which saved an hour drive. I would recommend him based on customer satisfaction. Ty Dreke! More
by Wolfgolem
Employees Worked With
Michael Dreke
December 19, 2018
New car purchase Nice and friendly customer service great deals couldn't find a better deal on the car I got nowhere near me made a 2 hour trip to get the car and am c Nice and friendly customer service great deals couldn't find a better deal on the car I got nowhere near me made a 2 hour trip to get the car and am completely happy and satisfied More
by Sedo11
Employees Worked With
Scott Marshall
December 18, 2018
Great experience! Mike worked hard to make my deal happen! The paperwork was complete and waiting on my signature. My car is great and am very happy with the whole tran Mike worked hard to make my deal happen! The paperwork was complete and waiting on my signature. My car is great and am very happy with the whole transaction! More
by GAIL.FREEMAN
December 18, 2018
Service as Usual. As always, no sweat ,no worry is, and rest assured. That's how I feel any and everytime I take my vehicles to Chuck Anderson Ford for all my Service n As always, no sweat ,no worry is, and rest assured. That's how I feel any and everytime I take my vehicles to Chuck Anderson Ford for all my Service needs. From the front desk to the shop and checkout. Thanks!!!! More
by TIMMYJ.CALLAWAY
Employees Worked With
Other Employees :
Cody Schneiter, Dave Moorhead, Heather Berger
December 16, 2018
Satisfied! First time using this dealership and was very pleased with everyone! They made you feel comfortable and did their best at making the experience pleasa First time using this dealership and was very pleased with everyone! They made you feel comfortable and did their best at making the experience pleasant! Will definitely go back! More
by Ford Escape
December 15, 2018
Perfect experience Fast friendly and professional. Everyone was very easy to work with. They answered all my questions. The car buying experience is usually a mess but t Fast friendly and professional. Everyone was very easy to work with. They answered all my questions. The car buying experience is usually a mess but these guys made it very simple. Thank you Scott for all your help and hard work today!! More
by r.miller0819@gmail.com
December 13, 2018
New truck From the beginning to the end my wife and I felt very confident with them. First time buying a new vehicle and we are are pleased. From the salesman t From the beginning to the end my wife and I felt very confident with them. First time buying a new vehicle and we are are pleased. From the salesman to the finance guy they were friendly. They will be the first place I would recommend to buy a vehicle. More
by Scottkel
Employees Worked With
Chris Woomer, Guy Bloom
