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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

December 28, 2018

Great service They help me while I was need of a new car while my other truck was falling apart. I appreciate what they all did to help me More

by Cooltruck67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Scott Marshall, Guy Bloom
Dec 29, 2018 -

Chuck Anderson Ford responded

Enjoy your new truck man! It sure is a head turner!

December 27, 2018

Oil change Got my oil changed and it went great! Price was good and they got me in and out quickly. They also rotated my tires and checked some other things. Gre More

by JATEAT11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Montgomery
Dec 27, 2018 -

Chuck Anderson Ford responded

Thanks for the great review. We're glad you were able to take part in our oil change special!

December 26, 2018

Fun, professional, determined The entire staff makes the entire dealership experience enjoyable. Quick easy financing, fast service. No where else I'd go to buy or have my cars ser More

by Ziggy88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're lucky to have such appreciative customers!

December 26, 2018

Horrible So many hidden things wrong with the vehicle, wasnt up front about the problems that the car had, you guys like to take advantageof people More

by Jhilden50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Woomer
Dec 26, 2018 -

Chuck Anderson Ford responded

We're sorry that you feel that way! Please reach out to the GM and hopefully we can get it resolved for you!

December 26, 2018

Service Everything and everybody was very nice and efficient. A little bit of a wait but not to bad. Everything was good visit again sometime soon More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate you taking time to let other future customers know of your great experience.

December 26, 2018

Oil change I was in and out with no problems at all everybody treated me good thank youI would recommend you to anybody that I talk to to go to the Ford dealersh More

by Fordlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Dec 26, 2018 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate your business!

December 26, 2018

Service The service was excellent, as usual. The problem was diagnosed quickly and accurately. Repairs were scheduled and made in accordance to my schedule. B More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Dec 27, 2018 -

Chuck Anderson Ford responded

Dean, thanks for the great review. We appreciate your continued business.

December 26, 2018

Inspection I Would recommend them for any kind if service . Whether it be service or purchasing a new vehicle. they are quick and courteous . Very well maintaine More

by Tervmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead, Heather Berger
Dec 27, 2018 -

Chuck Anderson Ford responded

Thank you! We pride ourselves in having a well-lit and clean service department!

December 26, 2018

Great experience from start to finish .The appointment was easy to make The team keep me informed during the entire service review They let me know what needed immediate attention and More

by Geoff Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Dec 27, 2018 -

Chuck Anderson Ford responded

Wonderful to hear. We appreciate the opportunity to keep doing business with you.

December 22, 2018

Great experience! I recently totaled my car and was in search for a new one! I found this awesome deal at chuck Anderson and had the pleasure of working with Dreke! He More

by Mmagee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke
Dec 26, 2018 -

Chuck Anderson Ford responded

Congratulations on your Fusion! We hope you enjoy it! If you have any questions feel free to give us a shout at anytime!

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