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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

January 03, 2019

We had a great experience. They diagnosed and did repairs fast and they were very friendly. I would definitely recommend them to friends and family. The price was reasonable als More

by pr!ncess11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks for the glowing review! We take pride in offering great service at a competitive price!

January 03, 2019

Fast and very easy to deal with Fast And Timely service, very knowledgeable and answered every question I had. they have always been honest and will not perform work that does not ne More

by Jason B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Guy Bloom
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks Jason! We're happy to have earned your business!

January 03, 2019

Great service!! What a fantastic place!! From start to finish an excellent experience. From the owner to the service staff... top notch dealership. I recommend Chuck More

by Cody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks for taking the time to leave us a review! We appreciate your business, and look forward to your next visit!

January 03, 2019

Airbag recall on 2 of my Ford Fusions Called Service told them what I needed. They Ordered the parts. They called me when they had the parts l. We scheduled 2 appointments. Took cars in an More

by 4FordFusions
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jan 03, 2019 -

Chuck Anderson Ford responded

Thanks for taking a second to leave us your feedback! We're happy we were able to get you back on the road quickly!

January 03, 2019

Oil change Excellent. They are very very helpful. Would recommend this service department for not only fords but any other makes of canards. Very very neat and c More

by tnspidle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jan 04, 2019 -

Chuck Anderson Ford responded

Thank you for the great review! We take pride in the cleanliness of our facilities!

January 01, 2019

Great experience We had lots of questions and Scott didn’t act the least it upset with us. When we narrowed our choices down he offered to let us drive both to get ju More

by STEVEMARSHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Scott Marshall
Jan 02, 2019 -

Chuck Anderson Ford responded

Thanks for the review Steve! We hope you enjoy it!

December 29, 2018

Horrible, expensive experience I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone cal More

by Dealer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Palmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Heather Berger
Dec 31, 2018 -

Chuck Anderson Ford responded

Hello! Please send our General Manager, Nick Anderson, an email regarding your experience. He would be more than happy to take care of it for you. nick.anderson@chuckanderson.com

December 29, 2018

Friendly and Polite Heather greeted us and Dave took over. Both very polite and friendly. Dave covered everything and did everything I needed serviced on my car. Order More

by 525WJSCOBEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Heather Berger
Dec 31, 2018 -

Chuck Anderson Ford responded

Thank you for the great review! We appreciate your business!

December 29, 2018

Recall They are excellent people to work with they always go the extra yard to help with any problems with any of my cars.will recommend the dealership to fr More

by tnspidle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Dave Moorhead, Katy Davis, Heather Berger
Dec 29, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! Thanks for your continued service!

December 28, 2018

Truck Service Great staff easy to work with. Easy to make appointment. Was able to work around my schedule and complete work needed in a timely manner. More

by Tmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Dec 29, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words Tim, can't wait to see you in your next truck soon!

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