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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
January 14, 2019
Cody was very nice and communicated in a timely manner Service manager was great and kept me up to date and communicated in a timely manner and vehicle was returned with no more issues. Thanks Service manager was great and kept me up to date and communicated in a timely manner and vehicle was returned with no more issues. Thanks More
by Romo64
Verified CustomerEmployees Worked With
Cody Schneiter
January 11, 2019
Best ford deakership Dreke was a great salesman. He worked up through the eqiuopmen on the truck. And even set up my phone. He is very knowledgeable. Would recommend him Dreke was a great salesman. He worked up through the eqiuopmen on the truck. And even set up my phone. He is very knowledgeable. Would recommend him to others who are looking to purchase a vehicle. More
by young55
January 09, 2019
Absolutely great experience A huge thanks to Dreke for being a tremendous help. He made the whole process easy and quick. And even helped out with new insurance. The financial de A huge thanks to Dreke for being a tremendous help. He made the whole process easy and quick. And even helped out with new insurance. The financial department is amazing. Definitely recommend. More
by marastork
Employees Worked With
Michael Dreke
January 07, 2019
I was very satisfied with the service. Service took exactly the amount of time I was told. All the staff was very friendly. I was very satisfied with the service and the whole experience Service took exactly the amount of time I was told. All the staff was very friendly. I was very satisfied with the service and the whole experience. More
by DawnM
Employees Worked With
Cody Schneiter
January 04, 2019
Hometown Feel The event that really impressed me the most was that at the end of the sale the owner came out in the cold weather to thank me for my business. The sa The event that really impressed me the most was that at the end of the sale the owner came out in the cold weather to thank me for my business. The salesman Drake , was very eager to sell me a truck but at the same time listened to my needs both financially and functionality of the vehicle I wanted More
by ALANROMAZON
January 04, 2019
Bought a new car Chris was very professional and got me into a car that I will plan on keeping forever. Financing options were kind of confusing, though, and wonde Chris was very professional and got me into a car that I will plan on keeping forever. Financing options were kind of confusing, though, and wonder if I should have done more homework on my end. Nevertheless, I’m happy with the car and found the overall experience very pleasant (I.e. no high pressure sales tactics) More
by IBme
January 04, 2019
Customer service Excellent customer service. Heather called and reminded me of my appointment I had made a week and half prior. She went over the items to be done on m Excellent customer service. Heather called and reminded me of my appointment I had made a week and half prior. She went over the items to be done on my car with me. I even got a follow up call from her wondering how everything went and if I needed to bring my car back in. More
by JenB
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
January 04, 2019
Great experience with the most amazing service Went in looking to buy a Ford Focus hatchback and every one at the deal made the experience amazing. They didn’t have the car I wanted but was able to Went in looking to buy a Ford Focus hatchback and every one at the deal made the experience amazing. They didn’t have the car I wanted but was able to locate the exact one from another ford dealer and get it in no time. This making the over all buying experience of the car super easy with no hassling on prices. 10/10 would recommend buying a Car here. More
by Grant S
January 03, 2019
Grate Everyone there goes out of their way to make it the easiest they can for me I have a disability I can only walk a few feet at a time and everyone def Everyone there goes out of their way to make it the easiest they can for me I have a disability I can only walk a few feet at a time and everyone definitely takes care of me you have a great service department and a great service people there from the salesman on down More
by WILLIAMYOAKUM
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
January 03, 2019
Friendly experience I have enjoyed working with Chuck Anderson Ford. The sales staff is engaging knowledgeable and friendly. The service center works well with you in a t I have enjoyed working with Chuck Anderson Ford. The sales staff is engaging knowledgeable and friendly. The service center works well with you in a timely manner and is fair on there pricing. More
by Jm28490
Employees Worked With
Other Employees :
Chris Woomer, Al Murray, Cody Schneiter, Guy Bloom
