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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
January 18, 2019
car recall and oil change I have had nothing but GREAT service from this dealership. I hope that they will allow me to make them my dealership and purchase any and all cars fr I have had nothing but GREAT service from this dealership. I hope that they will allow me to make them my dealership and purchase any and all cars from them. The entire dealership personnel are ALL Superior Performers in all areas. In addition, I have never seen another dearlership so clean in every area, showroom, restrooms, waiting area, and the entire service area. ALL are spotless. More
by usnbob1
Verified Customer
January 18, 2019
Treated very well Repairs made in a timely manor an staff very courteous -Cody explained what my problems were with my extended warranty-an I understand I didn’t get wh Repairs made in a timely manor an staff very courteous -Cody explained what my problems were with my extended warranty-an I understand I didn’t get what I thought I was buying when I purchased the warranty when I bought the vehicle new-extended warranty’s are made to sound a lot better than they are More
by MERRITTUC
Employees Worked With
Cody Schneiter, Rene Sisk, Heather Berger
January 17, 2019
Great customer service we bought a new vehicle a couple years ago from Chuck Anderson and was extremely pleased with the whole entire team there we just bought another used we bought a new vehicle a couple years ago from Chuck Anderson and was extremely pleased with the whole entire team there we just bought another used vehicle from Chuck Anderson and we are extremely happy it's the only dealership will consider buying a vehicle from More
by Timsellers
Employees Worked With
Other Employees :
Everyone there is great best customer service ever, Scott Marshall
January 17, 2019
2018 flex service vehicle Chuck Anderson Ford service did an outstanding job both friendly and helpful! Made the experience very smooth and a salesman visited with me the whole Chuck Anderson Ford service did an outstanding job both friendly and helpful! Made the experience very smooth and a salesman visited with me the whole time! So time flew by I wouldn’t hesitate to return! 😊 More
by LLOYDMEYER10
Employees Worked With
Scott Marshall, Heather Berger
January 16, 2019
Wonderful Place Great deal, great people. Was pleased with the service. I would greatly recommend this place to any of my family or friends. They also have a $100 ref Great deal, great people. Was pleased with the service. I would greatly recommend this place to any of my family or friends. They also have a $100 referral program I plan to take advantage of! More
by Carguy01
Employees Worked With
Other Employees :
Chris Woomer, Cody Schneiter, Katy Davis, Brendon Dennison
January 16, 2019
Great customer service I got a battery replaced, quick in and out. Chris and Al in the parts department were very helpful as well as Dave in service. I got a battery replaced, quick in and out. Chris and Al in the parts department were very helpful as well as Dave in service. More
by DPRATT2
Employees Worked With
Chris Jenkins, Al Murray, Dave Moorhead
January 16, 2019
Great customer service The works package is a great deal for oil change, tire rotation and multi point inspection to make sure the vehicle is in good condition. The works package is a great deal for oil change, tire rotation and multi point inspection to make sure the vehicle is in good condition. More
by DPRATT2
Employees Worked With
Dave Moorhead
January 15, 2019
Perfect Very nice and concise service. Plan on going back again. The wait time was minimal. The paper work was simple to understand and the problems were tro Very nice and concise service. Plan on going back again. The wait time was minimal. The paper work was simple to understand and the problems were troubleshooted in a timely fashion thanks to chuck anderson all you do More
by Ann
Employees Worked With
Cody Schneiter, Dave Moorhead
January 15, 2019
Oil change Excellent place to get ur car or trk serviced Got the oil changed, an my car was checked for safety. Fast friendly svc. Came an explained things whe Excellent place to get ur car or trk serviced Got the oil changed, an my car was checked for safety. Fast friendly svc. Came an explained things when finished More
by Investigator519
January 15, 2019
Service Excellent Service and Dealership. I have been a customer for 32 years. I have bought and devices many vehicles at Chuck Anderson Ford. I wouldn’t b Excellent Service and Dealership. I have been a customer for 32 years. I have bought and devices many vehicles at Chuck Anderson Ford. I wouldn’t buy a Ford anywhere else. More
by THARKINS0
