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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

January 25, 2019

Best car buying experience we have had While we didn’t anticipate having to buy a car on this day, I am so very glad this was our first, and only stop. There was no nonsense and we were abl More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Brendon Dennison
Jan 25, 2019 -

Chuck Anderson Ford responded

Glad to hear you enjoyed your experience on your new-to-you ride!

January 25, 2019

Very Happy!!! Everyone was extremely friendly and never made me feel like I was just another number. Scott has to be one of the nicest salesmen I've ever worked wit More

by KStoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall, Brendon Dennison
Jan 25, 2019 -

Chuck Anderson Ford responded

Thanks for your feedback on our experience buying your new vehicle! We appreciate your business and look forward to help you in the future!

January 25, 2019

sloppy bad attitude One of your mechanics got in my car covered in dirty and grease. And then another smarted off about it when a said something. He stated that’s what y More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Moorhead
Jan 25, 2019 -

Chuck Anderson Ford responded

I would like to hear more about this. This is not how we treat customers. Please email me at nick.anderson@chuckanderson.com or call me at 816-630-1700. -Nick Anderson

January 24, 2019

Customer service was amazing! The customer service was amazing. The employees worked very well with me and my wife. They explained in detail every aspect of the purchase and the fi More

by Zachb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Brendon Dennison
Jan 24, 2019 -

Chuck Anderson Ford responded

Thanks for the awesome review about your experience with us! We hope you enjoy your new-to-you ride! Please don't hesitate to call if you have any questions!

January 21, 2019

Thankyou! Was helped get exactly what I needed and wanted. They took there time to get me exactly what I needed at the best price. Thanks guys! More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Dennison
Jan 21, 2019 -

Chuck Anderson Ford responded

Mary, thanks for the great feedback about your experience! We're happy you gave us the opportunity to earn your business!

January 20, 2019

Our new 2019 F250 We couldn’t be happier with our new truck. Dreke at Chuck Anderson was able to bring the truck we wanted over from Kansas. Even with spray on bed line More

by Rskhubbard1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Jan 21, 2019 -

Chuck Anderson Ford responded

We're so happy to have been able to meet and exceed your expectations! Enjoy your new Super Duty, one of the toughest trucks on the road!

January 20, 2019

As a customer I'm completely satisfied with the purchase of I've heard from friend that this was a great dealership, I had to findout for myself and they were right. Word of mouth is a great thing to have and k More

by MATTHEW_COLGROVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Dennison, Mitchell Monthei
Jan 21, 2019 -

Chuck Anderson Ford responded

Thank you for such a great review. We pride ourselves in repeat and referral business!

January 19, 2019

Oil change Can get my vehicle done pretty quickly very freindly can schedule when I need my oil changes. Close to where live. Open early enough where I can go af More

by Gunner 16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Katy Davis
Jan 21, 2019 -

Chuck Anderson Ford responded

Thank you! We appreciate the continued opportunity to earn your business!

January 19, 2019

Recall Great service,Mike visited with us in waiting room, service was done promptly. I would recommend this dealer over larger ones.they always make me feel More

by donstermites
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger
Jan 21, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit! We appreciate you allowing us to earn your business!

January 19, 2019

Great experienc Sales person very pleasant and knowledgeable of vehicle. Owner personally came out and thanked us for purchase. We got exactly what we were looking f More

by CMCDON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Dennison
Jan 21, 2019 -

Chuck Anderson Ford responded

Thank you! We're glad to hear that you had an excellent experience with our sales department!

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