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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
February 05, 2019
Always accommodating Service my truck regularly always drop off and no problem service Truck always done in a timely manner with phone call and updates pleasant experience Service my truck regularly always drop off and no problem service Truck always done in a timely manner with phone call and updates pleasant experience always More
by Ford Tough
Verified CustomerEmployees Worked With
Cody Schneiter
February 02, 2019
Great service . Always very helpful and made sure that my vehicle was fixed properly. Professional staff that explained the process from start to finish. Would alwa . Always very helpful and made sure that my vehicle was fixed properly. Professional staff that explained the process from start to finish. Would always recommend Chuck Anderson ford. More
by JJ
February 02, 2019
Overall Fantastic experience Mr. Dreke and all of the departments are the BEST and very professional. He was very knowledgeable and took the time to walk me thru all of the upgrad Mr. Dreke and all of the departments are the BEST and very professional. He was very knowledgeable and took the time to walk me thru all of the upgraded features with my New purchase. I will refer Chuck Anderson to all friends and family!!! More
by Jon
January 31, 2019
Great experience buying a used F150 The team at Anderson Ford was friendly, honest, and fast. I knew which truck I wanted from the online inventory. When I got there, they gave me a veh The team at Anderson Ford was friendly, honest, and fast. I knew which truck I wanted from the online inventory. When I got there, they gave me a vehicle history report that showed an accident. They happened to have a photo of the damage from the previous owner, so I could see it was minor and had been repaired. No pushy sales or financing tactics. Willing to deal to make a customer happy. Thanks Dreke for making the process easy! More
by Bkhurt
January 30, 2019
Excellent Service They got me right in for an oil change even though I didn’t make and appointment and I could tell they were busy. The wait was not very long at all! They got me right in for an oil change even though I didn’t make and appointment and I could tell they were busy. The wait was not very long at all! They were fast, friendly, and I don’t have any complaints. Thank you! More
by stephanie
Employees Worked With
Dave Moorhead
January 29, 2019
Smooooth I was called and informed that my car was recalled. We set up an appointment and I arrived about fifteen minutes early. Vehicle was checked in, worked I was called and informed that my car was recalled. We set up an appointment and I arrived about fifteen minutes early. Vehicle was checked in, worked on, and returned to me within thirty minutes. More
by kmoyen
Employees Worked With
Cody Schneiter, Heather Berger
January 26, 2019
Vehicle recalls They treated me great, I dropped my car off they took me home and picked me back up when it was done. Thank you for being such a great bunch of employ They treated me great, I dropped my car off they took me home and picked me back up when it was done. Thank you for being such a great bunch of employees and treating your customer so well. More
by Ford forever
January 26, 2019
Exceptional experience This is the third vehicle that we have purchased here and each and every time the experience has been exceptional. The team there is always welcomin This is the third vehicle that we have purchased here and each and every time the experience has been exceptional. The team there is always welcoming and makes you feel like part of the Chuck Anderson family. We have and will continue to refer friends and family. They have earned our business for life! More
by Andrea&Chad
January 26, 2019
Easy to work with From start to finish the process was easy. They explained everything in great detail, doing so made us comfortable. They truly care about the people From start to finish the process was easy. They explained everything in great detail, doing so made us comfortable. They truly care about the people they serve. More
by Flexforlife
January 26, 2019
Great Experience This was my first dealing with Chuck Anderson Ford and the staff there were the absolute best. We viewed other dealerships from Leavenworth to St. Lo This was my first dealing with Chuck Anderson Ford and the staff there were the absolute best. We viewed other dealerships from Leavenworth to St. Louis and Chuck Anderson was the only one to have the exact vehicle that my son wanted. We went in and were taken care of and out the door so quickly. Such a great experience that we would be willing to drive the nearly 100 miles to shop there again. We can't thank them enough making my son's first car buying experience as quick, easy and painless as possible. More
by ToddL94
Employees Worked With
Chris Woomer, Scott Marshall, Brendon Dennison
