Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,444 reviews
February 14, 2019
Oil change. Quick and easy. Dropped my truck off for oil change without an appointment and they had it ready before promised. They even called to give me a heads Quick and easy. Dropped my truck off for oil change without an appointment and they had it ready before promised. They even called to give me a heads up and told me it woul be ready in 15 minutes. More
by Sodman70
Verified CustomerEmployees Worked With
Heather Berger
February 14, 2019
Excellent customer service My car buying experience was excellent from the sales to the finance department. I would highly recommend this dealership. My salesman was very nice a My car buying experience was excellent from the sales to the finance department. I would highly recommend this dealership. My salesman was very nice and knowledgeable about the vehicle I purchased. More
by Liz Cooper
Employees Worked With
Michael Dreke, Brendon Dennison
February 14, 2019
Great service I am always treated very professionally. I recommend the service department every chance I get. Cody listens very well and gets the job done right. I am always treated very professionally. I recommend the service department every chance I get. Cody listens very well and gets the job done right. More
by Powerhouse81
Employees Worked With
Other Employees :
Chris Woomer, Cody Schneiter, Dave Moorhead, Katy Davis, Heather Berger
February 14, 2019
No issue resolved Took my truck in to the service center on a Friday with my check engine light on. It had shut off on me while I was driving Thursday evening and sayin Took my truck in to the service center on a Friday with my check engine light on. It had shut off on me while I was driving Thursday evening and saying engine over temp. After not being able to duplicate the check engine light or find what caused the sensor/truck to malfunction I was told that there wasn’t any more they could do. I was charge $119 dollars for nothing getting fixed and I didn’t get my truck back until Tuesday with no rental car provided due to no warranty claim able to be submitted. I worry about my truck doing the same thing again and getting me injured in a wreck or worse in the future More
by Vroom111
Employees Worked With
Cody Schneiter
February 13, 2019
Second-to-none 1) If you are contemplating buying a vehicle, I would seriously consider Chuck Anderson Ford. Trevor found me the absolute perfect vehicle. When shopp 1) If you are contemplating buying a vehicle, I would seriously consider Chuck Anderson Ford. Trevor found me the absolute perfect vehicle. When shopping for a vehicle you want a sales person that puts your best interests first at every corner, not their own. Trevor went above and beyond doing this for me! 2) Working with Brendon to get financed for my vehicle was the best experience I’ve had. He searched thoroughly for a great rate that I couldn’t beat after shopping for over a month! If I could recommend people who find me the best vehicle for the best deal and get financing for it, I would pick Trevor and Brendon in a heartbeat!!! More
by Evan H.
Employees Worked With
Trevor Shockley, Brendon Dennison
February 12, 2019
Amazing Experince We worked with Mitch as the sales rep and Nick the manager of the location and they really took care of us. They gave us great advice and answered all We worked with Mitch as the sales rep and Nick the manager of the location and they really took care of us. They gave us great advice and answered all our questions very transparently. They helped us fix a massive problem in a vehicle that we were completely upside down in. We highly recommend this team to work with! More
by Chizzle1981
February 11, 2019
Amazing salesman with an awesome dealership! Ricky helped out a lot. He was very knowledgeable about the process and very personable! He was helpful through the whole process, and not pushy as so Ricky helped out a lot. He was very knowledgeable about the process and very personable! He was helpful through the whole process, and not pushy as some auto salesman seem. Would highly recommend giving him a visit. More
by Dillongooding
Employees Worked With
February 11, 2019
Buying experience I would highly recommend Dreke! He was sufficient & great to work with! They were able to accommodate all our needs and made the process super easy fo I would highly recommend Dreke! He was sufficient & great to work with! They were able to accommodate all our needs and made the process super easy for us! More
by Kkelly
Employees Worked With
Other Employees :
Michael Dreke, Trevor Shockley, Brendon Dennison
February 06, 2019
Great Satisfaction They have always taken care of my Wife and I issues no matter what Vehical that we have had over 14 Years Thank you U They have always taken care of my Wife and I issues no matter what Vehical that we have had over 14 Years Thank you U More
by dball1953
Employees Worked With
Other Employees :
Haven’t worked with them, Dave Moorhead
February 06, 2019
Recall and quick. Very knowledgeable, all promises kept, quick turnaround, paper work easy to understand, one signature was all that was needed, coffee good, friendly, Very knowledgeable, all promises kept, quick turnaround, paper work easy to understand, one signature was all that was needed, coffee good, friendly, answered all questions, no pressure. More
by CT
Employees Worked With
Cody Schneiter
