Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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From car to truck This is my second experience with this dealership and it is always the best. I have had the pleasure of working with Nick Anderson on my first car dea This is my second experience with this dealership and it is always the best. I have had the pleasure of working with Nick Anderson on my first car deal and he went above and beyond to get me in my first vehicle from here. The second time purchasing a vehicle from here was just as good working with Dreke and Chris they along with there team made it possible for me to purchase my first truck which I felt would be impossible. Long story short if you would like a fair deal and great team to work with this is it no questions. More
Always a great experience! Everyone at Chuck Anderson Ford are friendly and helpful. I have always had great experiences over the years with the vehicles I have purchased and t Everyone at Chuck Anderson Ford are friendly and helpful. I have always had great experiences over the years with the vehicles I have purchased and the service department I have used. Thank you for another wonderful car buying experience. More
Great price great service I travel from downtown Kansas City to have my vehicle serviced at chuck anderson. Quite low key good service and fast . Will come back monthly I travel from downtown Kansas City to have my vehicle serviced at chuck anderson. Quite low key good service and fast . Will come back monthly More
Bought a new van Awesome dealership.... in and out with new vehicle with in 2 hrs... Thanks Chris... Loved I was able to find something in my home town..... love love Awesome dealership.... in and out with new vehicle with in 2 hrs... Thanks Chris... Loved I was able to find something in my home town..... love love love. More
Great Customer Service Dreke and Brendon made our experience a good one. Dreke was able to get us into the truck we came to look at. He was knowledgeable and friendly. Brend Dreke and Brendon made our experience a good one. Dreke was able to get us into the truck we came to look at. He was knowledgeable and friendly. Brendon made the finance side a great experience as well. He did a great job explaining everything to us and worked hard to find us the best deal. We would definitely recommend friends and family to purchase with Chuck Anderson Ford. We liked that there was no runaround nor pushiness what so ever. Great family owned dealership. More
Positive experience on It was easy to schedule. Staff was friendly. Service was quick. Wish they had washed my car. Don't like the fact that the lug nuts are problematic and It was easy to schedule. Staff was friendly. Service was quick. Wish they had washed my car. Don't like the fact that the lug nuts are problematic and they wanted $100 for new ones. More
Poor service. towed to another repair facility Cody is rude and doesn’t know how to provide good customer service. I called Monday morning to set up an appointment, gave Heather my cell phone numbe Cody is rude and doesn’t know how to provide good customer service. I called Monday morning to set up an appointment, gave Heather my cell phone number and my name and was told Thursday was the soonest they could get it in, but I was told if I got it to their lot earlier they might look at it sooner. I had the tow truck drop it off on Tuesday, tow truck driver gave Cody my information. Thursday around 3:00 I called and spoke to Heather and asked what they had found out about my 2013 Flex, she said that they didn’t know who the Flex belonged to and said that Cody was with another customer and he would call me back after he was done with them. Almost an hour later Still no call back from Cody, so my wife called and talked to Cody. He told my wife they could look at it on Friday. When she asked how many flexes they work on in a day he stated they work on 20 to 30 cars a day. She then asked again how many flexes do you work on in a day he said “what’s your point.” We then made the decision to not do business with chuck Anderson. I called the tow truck company and had them tow my Flex to another repair shop. An alternator, serpentine belt and a battery was the diagnosis Chuck Anderson Ford did not get my repair business and will never get my business repair or new car buying ever. More
Not the best but not the worst experience. Services were provided in an extremely timely manor, however, papers in my car were rumaged through. Thankfully, nothing of importance was in the pape Services were provided in an extremely timely manor, however, papers in my car were rumaged through. Thankfully, nothing of importance was in the papers. Nothing was returned the way it was when I brought the vehicle in. My radio stationed was changed, my steering wheel was moved, driver seat and mirror was also moved. My passenger seat was moved all the way back pressing against the car seat behind it causing the car seat to be squished. Had I not noticed this and was in an accident with my son it could have cause serious bodily hard or killed him. Being a place of professionals I would assume they would be professional about their work as well as everything else they do. I hope I have a good experience next time I go as I have a had good experiences before. More
Above and beyond The representatives at this location are top notch. Through my interactions it was clear they are customer oriented. Great service at a fair price! I The representatives at this location are top notch. Through my interactions it was clear they are customer oriented. Great service at a fair price! I would highly recommend them! More
I drive an hour to get to this dealer. Great service! This dealership is honest. Very accommodating, and great service. I purchased my vehicle from this dealership and have used them for all my service. I This dealership is honest. Very accommodating, and great service. I purchased my vehicle from this dealership and have used them for all my service. I drive an hour to get to them, even though I am 5 minutes from another Ford dealership. I was not happy with the closer one. These guys are worth the drive! Thanks!! More