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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

February 26, 2019

Painless Dreke was very friendly and knowledgeable. He was professional and made the buying experience fast and painless. We will definitely be back to Chuck A More

by Niknik#70
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke, Brendon Dennison
Feb 28, 2019 -

Chuck Anderson Ford responded

We're thankful you took a few minutes to leave us your feedback on your recent experience with our pre-owned sales department! We hope you enjoy your vehicle!

February 24, 2019

Great customer service and variety of car options Had an idea of a car my wife wanted and was presented with a variety of options (even tho she said no to a mustang). More

by Carguy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Brendon Dennison
Feb 25, 2019 -

Chuck Anderson Ford responded

We're sorry your wife decided against a Mustang! If there's anything else we can help with, we would be more than happy to!

February 24, 2019

Outstanding salesman! I enjoyed working with Dreke. Dreke kept in touch with us and was laid back, but diligent in trying to find something I liked to drive.It was a smooth More

by Kelbrycoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Feb 25, 2019 -

Chuck Anderson Ford responded

We hope you enjoy your new vehicle! Thanks for the great feedback!

February 22, 2019

Great! I had a good experience and I love my new car. The employees are super helpful and friendly. Price of the vehicles are marked fair More

by Sammi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall
February 22, 2019

Ricky did an awesome job. Ricky reached out to us and then spent all day researching. We set an appointment up and he already had our truck pulled around front. I would highly More

by Lyndsihammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Chuck Anderson Ford responded

Thanks for the great review! We hope you enjoy your truck!

February 22, 2019

Excellent car buying experience Recently purchased my third brand new Fusion from Chuck Anderson Ford, and as usual, had an excellent car buying experience. The dealership did not ha More

by FRANCESCA COLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Dennison
Feb 22, 2019 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We appreciate your business!

February 21, 2019

They looked at our differential locking system They got us in the day we had a problem looked at it and was very thorough and pleasant. We love our Ford Tremor.we appreciated the service we receive More

by KATHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Feb 22, 2019 -

Chuck Anderson Ford responded

Your Tremor is sweet! We loved having it in our shop!

February 19, 2019

Awesome Very friendly and not pushy Family oriented Bought my car a year ago from chuck Anderson and come back to trade it for an suv Dodge Journey More

by LANCEAPRILRICHARDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall, Brendon Dennison
Feb 20, 2019 -

Chuck Anderson Ford responded

Thanks April for the great review! We hope you enjoy your Journey!

February 19, 2019

Great customer service Cody always provides great customer service! He has always been polite, smiling and friendly to taking to, listens to the reason for the visit and any More

by WOODLANDAUTUMNSPIRIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Feb 20, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with our service department!

February 18, 2019

Good experience The guys at Chuck Anderson Ford helped us get the truck we were wanting. They were upfront with us, friendly and provided a good buying experience. More

by KYLE.H.CHENOWETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Brendon Dennison
Feb 19, 2019 -

Chuck Anderson Ford responded

Thank you for the kind words! We hope you enjoy your truck! If you have any questions please feel free to reach out to us!

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