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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
March 03, 2019
Friendly fast service Dreke was amazing to work with even when we decided we weren't financing through them he was still right there helping us along the way with our finan Dreke was amazing to work with even when we decided we weren't financing through them he was still right there helping us along the way with our financial institution. Him and Brendon were great to work with and was hassle free. Prompt with replying to our messages and any questions we had! We were looking for this specific vehicle and found several older models that were listed at a higher price then this one we bought this one very great pricing. If you want friendly service from someone who cares go see Dreke at Chuck Anderson Ford. More
by Caitlinh
March 02, 2019
Credit To Car Sales Men Reputation! Great Big Thank You To Ricky Baird & The Team At Chuck Anderson Ford. Our Purchase Of 2018 Ford Escape Could Not Have Been Easier!! Ricky Was Fabulo Great Big Thank You To Ricky Baird & The Team At Chuck Anderson Ford. Our Purchase Of 2018 Ford Escape Could Not Have Been Easier!! Ricky Was Fabulous To Deal With, Honest, Attentive, On Top Of Everything!! This Was My Best Car Buying Experience!!! Definitely Recommend Ricky & Chuck Anderson Ford More
by Dredmon0071
Employees Worked With
March 02, 2019
Stress Free! Overall our experience with chuck Anderson was great! They made the process of buying a car as stress free as possible. Ricky was very polite and help Overall our experience with chuck Anderson was great! They made the process of buying a car as stress free as possible. Ricky was very polite and helped us as much as he could! I would recommend them! More
by Kfowler
Employees Worked With
March 02, 2019
Friendly The salesman listened to what I wanted! The finance manager went above and beyond to get me the best rate! Will be back when ready for my next car! G The salesman listened to what I wanted! The finance manager went above and beyond to get me the best rate! Will be back when ready for my next car! Good job Chuck Anderson! More
by Maples
Verified CustomerMarch 02, 2019
Great experience Had a great experience with Chuck Anderson! Dreke was a great person to work with. He spent a lot of time selecting the right vehicles for us and taki Had a great experience with Chuck Anderson! Dreke was a great person to work with. He spent a lot of time selecting the right vehicles for us and taking the time to make sure everything was perfect for us. Excellent service from everyone. Great people who made sure we could spend as much time as we needed to select and purchase our vehicles. No rush no pressure. Brendon made sure we had all options for financing and made sure we got the best financing for our specific needs. No one ever tried to upsale anything and I truly appreciate great customer service and that's what we got from start to finish. More
by Mamakitty
Employees Worked With
Michael Dreke, Brendon Dennison
March 01, 2019
I ordered a new car. I have been shopping around for a whole for an AWD fusion. I have been bouncing between a 218 and a 2019. I was asking around on where I should go, an I have been shopping around for a whole for an AWD fusion. I have been bouncing between a 218 and a 2019. I was asking around on where I should go, and Anderson Ford kept coming up! I went in and had quite a few visits with Chris before deciding to order a brand new 2019 AWD Fusion! I absolutely love my brand new car! More
by Kbowers
February 28, 2019
Amazing!!! My salesman was extremely helpful, honest, and went the extra mile. Even helping set up my insurance and offering me a ride to my bank! My salesman was extremely helpful, honest, and went the extra mile. Even helping set up my insurance and offering me a ride to my bank! More
by BFoster
Employees Worked With
February 28, 2019
Oil change Made appontment for oil change, should take around 30 minutes Didn't leave until 1 1/2 hours later not very good service did recieve a card for next Made appontment for oil change, should take around 30 minutes Didn't leave until 1 1/2 hours later not very good service did recieve a card for next oil change car didnt get a wash after service until i said something More
by rlhwer
Employees Worked With
Cody Schneiter
February 27, 2019
Save your money, go elsewhere Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio mod Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio module, when I got it back had issues with the back module didn’t work. Took it back and was told I need to pay $140 to run diagnostics and was later told it was another $1,000 repair. It worked when I brought it in before they did the 1st repair. Many arguments later, 6 visits later they finally figured out that the front module was never updated. This caused the rear module to malfunction. 6 trips back and forth, too many hours spent arguing over the additional $1000 they wanted to charge me for their MISTAKE. Never once even received an apology. It all seems like a big scam. Worst car experience ever. More
by Kstate
February 27, 2019
Service Repair Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friend Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friendly and very professional. I would highly recommend this service department and these folks to anyone. More
by MParrott
Employees Worked With
Other Employees :
Don and Brady - Technicians, Cody Schneiter, Heather Berger
