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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
March 06, 2019
Helpful and low pressure car buying experience. My husband and I had just started shopping for a new car when we went to Chuck Anderson to test drive one that we had seen online. Our salesman, Scott My husband and I had just started shopping for a new car when we went to Chuck Anderson to test drive one that we had seen online. Our salesman, Scott Marshall, was very helpful with all of our questions and during our test drive. We were not pressured at all to make the purchase and did look around at a few other dealerships and online. We determined that they offered the best deal on what we were looking for and were very accommodating and efficient in finalizing the sale. I would highly recommend paying them a visit. More
by SusieH
Employees Worked With
Scott Marshall
March 06, 2019
Everyone there was great We had a very good experience. It was quick and easy. Our salesman scott was tons of help and I would definitely go back to him! We had a very good experience. It was quick and easy. Our salesman scott was tons of help and I would definitely go back to him! More
by Andrew56075
Employees Worked With
Scott Marshall, Brendon Dennison
March 06, 2019
Service for my Fusion I might be old school..but I had to ASK about my car. To know if there was anything concerning that I would need to know. Yes.. I did get he paperwork I might be old school..but I had to ASK about my car. To know if there was anything concerning that I would need to know. Yes.. I did get he paperwork that went along with my visit.. but none of it was explained to me. Glad I asked .. just as the doors were going up for me to leave...as the Technician did mention something that I needed to be concerned about. Thank you More
by AzgirlinMo
Verified CustomerEmployees Worked With
Heather Berger
March 06, 2019
Good dealership They were quick. And they gave me a ride to a local shopping store so I wouldn’t have to wait in the waiting area. They were quick. And they gave me a ride to a local shopping store so I wouldn’t have to wait in the waiting area. More
by Jen
Employees Worked With
Cody Schneiter
March 06, 2019
Great people to work with straight forward.fiendly staff was looking for a certain car and found exactly what we wanted every other dear we looked at had 2015 of t to work with straight forward.fiendly staff was looking for a certain car and found exactly what we wanted every other dear we looked at had 2015 of the model we wanted at 40000 to 50000 miles for higher than the 2018 with 12000 miles we got with them love the car the service I received with them over all I would highly recommend working with Chuck Anderson Ford More
by Hardisty91
March 06, 2019
Love my car! Great dealership, they helped me so much! Thank you! I loved my Edge, but it was just too big so the Escape is just perfect! The salespeople are excel Great dealership, they helped me so much! Thank you! I loved my Edge, but it was just too big so the Escape is just perfect! The salespeople are excellent to work with! More
by Bonnie!
Employees Worked With
Other Employees :
Brendon Dennison, Mitchell Monthei
March 05, 2019
Quick! My sons and I where there 40 minutes, they took it right in and got everything changed out. We where on our way in no time. My sons and I where there 40 minutes, they took it right in and got everything changed out. We where on our way in no time. More
by Batmom120103
Employees Worked With
Cody Schneiter, Heather Berger
March 05, 2019
Service Visit Appointment was made w no hassle and work completed prompt and thorough. There was also a package price for oil change/tire rotation.. Cody, SM has Appointment was made w no hassle and work completed prompt and thorough. There was also a package price for oil change/tire rotation.. Cody, SM has a great personality. More
by larrykopp01
Employees Worked With
Cody Schneiter
March 03, 2019
Great Service Cody went above and beyond to make this service appointment a success. He and Heather were able to secure new tires I needed for my daughters car and Cody went above and beyond to make this service appointment a success. He and Heather were able to secure new tires I needed for my daughters car and someone was sent to pick them up in Kansas City so I did not have to return on another day. Thank you to everyone who stayed late on a Friday to help the process. More
by Fordfan
Employees Worked With
Cody Schneiter, Heather Berger
March 03, 2019
Great Experience Very friendly, and works quickly to get the job done! Very impressed with my first visit to Chuck Anderson Ford! Thank you for your help! Very friendly, and works quickly to get the job done! Very impressed with my first visit to Chuck Anderson Ford! Thank you for your help! More
by BRITTANY_SMITH44
Employees Worked With
Mitchell Monthei
