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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

March 20, 2019

Awesome car for great price Found a Ford Escape at Chuck Anderson but it sold before we had a chance to look at it. A few weeks later Mitchell our salesman called me letting me k More

by Ford guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Monthei
Mar 20, 2019 -

Chuck Anderson Ford responded

We're so happy the Fusion worked out for you! We look forward to doing business together in the future!

March 20, 2019

Fantastic service Was very helpful got me what I wanted and cared not to much and not to little and im happy with what I got took some time but it all ended up working More

by Ben scates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Brendon Dennison
Mar 21, 2019 -

Chuck Anderson Ford responded

Ben, we're glad you enjoy your new vehicle! If you have any questions please don't hesitate to reach out to us!

March 19, 2019

Great transaction from start to finish! Mitchell was straight and to the point with out having a pushy scripted agenda. Thank you for the flawless sales service. Brandon was able to secure f More

by Adam1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Dennison, Mitchell Monthei
Mar 19, 2019 -

Chuck Anderson Ford responded

Thanks for the kind words Adam! We appreciate hearing your feedback about your recent experience!

March 18, 2019

Happy Customer Best car purchase I have ever experienced in my eight years of association with Chuck Anderson Ford. Dreke was what I expect A salesman to be; honest, More

by SWINJIM4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke, Trevor Shockley, Brendon Dennison
Mar 19, 2019 -

Chuck Anderson Ford responded

Mr. Swinford, thanks for your continued business and friendship! We hope your wife enjoys her Edge!

March 14, 2019

Great people to work with. I would give this dealership a 10. Very friendly and helpful. All the sales people were super and I even met the owner and he was awesome. More

by Jill123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Shockley, Brendon Dennison
Mar 15, 2019 -

Chuck Anderson Ford responded

Jill thanks for the awesome review! We appreciate you taking a moment to leave your feedback! Enjoy your new-to-you vehicle!

March 11, 2019

Smooth effortless experience Our salesman Ricky Baird was extremely helpful and such a kind young man. He did everything to make our purchase run smoothly. Overall, our time spent More

by Karebuff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit for a pre-owned vehicle! We're happy to have added you to our family!

March 11, 2019

Amazing staff Chuck Anderson Ford went above and beyond to help me find the perfect truck for me. Coming to this dealership was a great decision. They made me feel More

by LReinke1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Dennison, Mitchell Monthei
Mar 11, 2019 -

Chuck Anderson Ford responded

Mr. Reinke, we are so glad that you have enjoyed your purchase experience with us! Your truck looks great, we hope it serves you for years to come!

March 09, 2019

Missouri State vehicle inspection Always calm and courtous. They always take care of everything to my satisfaction. Their shuttle service is very convenient. I am happy getting both of More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Brendon Dennison
Mar 11, 2019 -

Chuck Anderson Ford responded

Thanks Rod! We appreciate your visit and look forward to our continued business relationship!

March 08, 2019

Toyota problem Must tell you you’re service department excellent You’re technician excellent found the problem in a timely time. Very satisfied with work and price More

by TP40ANDCOUNTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Mar 08, 2019 -

Chuck Anderson Ford responded

Thanks for taking a minute to leave us a review! We appreciate your feedback from your recent visit with our service department!

March 07, 2019

Service Cody was great! He communicated with me and made sure I understood what the cost was and how long they would have the vehicle! Thanks again. More

by Maples
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Mar 08, 2019 -

Chuck Anderson Ford responded

Thanks for the great review! We appreciate you taking a minute to give us feedback on your experience with our service department! We look forward to serving you in the future!

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