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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
April 24, 2019
Fast, knowledgeable service. The service center was able to get my daughters car in, diagnose the issue and return it in less time than was promised. Top notch group. The service center was able to get my daughters car in, diagnose the issue and return it in less time than was promised. Top notch group. More
by Randy Fondren
Verified Customer
April 24, 2019
Service review I’ve been going to Chuck Anderson for about 10-12 years now for service. I like the way their dealership has a small town like atmosphere and they se I’ve been going to Chuck Anderson for about 10-12 years now for service. I like the way their dealership has a small town like atmosphere and they seem to be honest. Other places seem to want to upsell other services and some places’ mechanics and service people seem to be in such a hurry. When I am having my vehicle worked on, the last thing I want to see is someone rushing to get vehicles in and out- that is when mistakes will be made or something is forgotten. Lastly, I do see many of the same mechanics and service advisors that remain over the years with Chuck Anderson. More
by Mark
Employees Worked With
Dave Moorhead, Heather Berger
April 23, 2019
Such a great experience! The employees at Chuck Anderson were very friendly and polite. The process of buying a new vehicle can be very stressful but Mitchell made the process The employees at Chuck Anderson were very friendly and polite. The process of buying a new vehicle can be very stressful but Mitchell made the process very easy for us. We are very pleased with the service that was provided and our beautiful new car! Thank you Chuck Anderson Ford! More
by Amanda
Employees Worked With
Brendon Dennison, Mitchell Monthei
April 23, 2019
Amazing By far the best dealership we’ve ever worked with. Everyone of the employees and owner were very professional, easy to talk too, and they never tried By far the best dealership we’ve ever worked with. Everyone of the employees and owner were very professional, easy to talk too, and they never tried to push us into a deal. We hope to do business again. More
by Jacob
April 22, 2019
Buying new f150 No nonsense dealership.Everyone was very professional and courteous.Mike Dreke is an excellent sales professional. Will be a repeat customer. Thank yo No nonsense dealership.Everyone was very professional and courteous.Mike Dreke is an excellent sales professional. Will be a repeat customer. Thank you to the sales team at Chuck Anderson Ford. More
by CristyTaylor
April 22, 2019
Buying new f150 Everyone was very professional and courteous. Mike Dreke is an outstanding sales professional. He was very knowledgeable and had answers to any questi Everyone was very professional and courteous. Mike Dreke is an outstanding sales professional. He was very knowledgeable and had answers to any questions I had.Will be a repeat customer.Thanks to all at Chuck Anderson Fird More
by Russhole
April 21, 2019
Unexpected I had been to so many dealerships and the no pressure atmosphere and honest talk is what prompted me to buy from Chuck Anderson and Dreke. I had been to so many dealerships and the no pressure atmosphere and honest talk is what prompted me to buy from Chuck Anderson and Dreke. More
by sckmcg
Employees Worked With
Michael Dreke, Brendon Dennison
April 18, 2019
Best price and value We had the greatest experience shopping for a SUV. We picked the Ford Escape. Mike D was knowledgable, transparent and so helpful. All the employees We had the greatest experience shopping for a SUV. We picked the Ford Escape. Mike D was knowledgable, transparent and so helpful. All the employees we met were all so genuine and polite, no high presure sales here. Highly recommend. More
by Brensinkey
April 15, 2019
Poor customer service Purchased truck from Chuck Anderson Ford, the truck was not very well cleaned. The truck engine compartment was not even touched by detail shop. The t Purchased truck from Chuck Anderson Ford, the truck was not very well cleaned. The truck engine compartment was not even touched by detail shop. The truck is black and you could see dust film where they had missed washing the exterior. I thought most dealers washed and waxed the vehicles. When I was talking to sales man everything I asked about mechanical on truck he would state of course it’s ok or would not of passed inspection even items known to me not to be part of state inspection. The prior owner was a smoker they wanted to charge an extra $100 for a “sonic” clean system to help remove smoke smell, I declined and later found some dryer sheets under truck seats along with dried food chunks. More
by MURRAYHOWERTON
Employees Worked With
Michael Dreke
April 12, 2019
Fast service I had a warning light come on and pulled up at the service center. Even though I didnt have an appointment they made time to help me and made time to I had a warning light come on and pulled up at the service center. Even though I didnt have an appointment they made time to help me and made time to replace my altinator. I am so thankful that they took the time to do that as my wife and I both needed our vehicles that afternoon More
by Jay
Employees Worked With
Cody Schneiter, Dave Moorhead
