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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

June 11, 2019

Worth the drive We searched online and found this Tahoe with it being exactly what we were looking for, condition, mileage, etc. We contacted the dealer, Chuck Ande More

by The Smalley Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall, Brendon Dennison
Jun 17, 2019 -

Chuck Anderson Ford responded

Wow! Thank you for leaving us such a great and thorough review of your experience! We are extremely appreciate of you taking your time to do so. We wish you nothing but the best, and look forward to dealing with you and your family down the road!

June 11, 2019

Great Customer Service Finally ready to get rid of my old vehicle, I went to Ford in Excelsior Springs, Mo. I traded in my Toyota Camry and purchased a new 2019 Ford Edge. B More

by Devyn Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall, Brendon Dennison
Jun 17, 2019 -

Chuck Anderson Ford responded

We are so happy to have been able to help you in to the car you're looking for!

June 09, 2019

Great Help The entire dealership is helpful and friendly. When we were undecided they were not pushy and were willing to listen to our needs keeping us up-to-da More

by jalbertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Shockley, Brendon Dennison, Mitchell Monthei
Jun 09, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! We are very happy to have helped out!

June 06, 2019

Great experience I had a great experience with Dreke. Very personable salesman. Never once did I feel pressured on my choice to buy a certain vehicle from him. He was More

by Dryanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Brendon Dennison
Jun 07, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We look forward to your third visit!

June 05, 2019

It was bittersweet My experience at chuck anderson Ford was amazing. Dreke made the transition painless. He was very informative about the car he was showing us and expl More

by Amber19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Dave Moorhead
Jun 06, 2019 -

Chuck Anderson Ford responded

Thanks for the awesome feedback on your recent purchase!

June 05, 2019

Awesome I gave 5 stars because they were kind and courteous. They made sure to stay with in my budget and my needs were taken care of. I would recommend other More

by SuperQuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Dennison, Mitchell Monthei
Jun 06, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We hope you like your Escape!

June 05, 2019

RADIO Friendly service but 3 trips to Chuck Anderson to get radio fixed and still having issues. Spending over 19,000 on used vehicle you would think the ra More

by Bridget72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Jun 06, 2019 -

Chuck Anderson Ford responded

Please feel free to email our general manager, he would like to hear about this! nick.anderson@chuckanderson.com

June 04, 2019

Honest, thorough and friendly! Ricky was a great guy! Super friendly, and went out of his way to accommodate us and make thing right. We would definitely recommend him to others whe More

by STERLING_HORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Dennison
Jun 05, 2019 -

Chuck Anderson Ford responded

Thanks for taking a minute to leave your feedback on your recent visit with our pre-owned sales department!

June 04, 2019

The works oil change Great staff and quick service. Waiting room was very clean and the women’s restroom is as nice as a private home. Highly recommend this dealership. More

by Thrillride3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Cody Schneiter, Heather Berger
Jun 05, 2019 -

Chuck Anderson Ford responded

Thanks for the excellent feedback! Our bathrooms were one of the main reason we wanted to update our facility, thank you for noticing and taking the time to let us know you appreciated them!

June 03, 2019

Great! I was able to find the perfect car for me thanks to all of the great employees here at Chuck Anderson Ford! Mitchell, the employee I worked with did a More

by daynaendsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Monthei
Jun 03, 2019 -

Chuck Anderson Ford responded

Thanks for your great feedback! We're glad you like your new car!

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