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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,444 reviews

June 18, 2019

It was fast and fun Ricky really helped me out and got me in this car. I didn’t even think it was possible but he did thank you guys and I would recommend them to anyone. More

by Scottgibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Chuck Anderson Ford responded

Thanks for the great review! We're very happy that we were able to get you in to the vehicle you wanted!

June 17, 2019

Great experience Mitchell was great to work with and really helped with my decision. The whole process was very quick and efficient. Nick was very knowledgeable and he More

by Connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Monthei
Jun 17, 2019 -

Chuck Anderson Ford responded

Connie, it was a pleasure meeting you and George today! We hope you enjoy your Escape!

June 17, 2019

So easy You know what I hate. Buying a used car. You have to do the research and figure out what you can afford. Then try and find an honest straightforward u More

by Crankyolbman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Monthei
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks for the glowing review! We hope you enjoy your new ride!

June 16, 2019

Mr Drake was awesome at answering all our questions and Cona I would recommend Chuck Anderson to everyone I know great help thank you to the whole team and Mike answered all our questions and helps put our minds More

by Julie59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our pre-owned sales department!

June 15, 2019

Always good Convenient location great staff. Have never had an issue with the service department. I have purchased every car I’ve ever owned for the last 35 years More

by EVANTRIPPCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks Evan! We appreciate your continued patronage!

June 15, 2019

Great Service Mitchell did a wonderful job explaining and answering my questions he handled the entire Transaction in a professional way I am very please with t More

by Tenab2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Dennison, Mitchell Monthei
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks for the positive feedback on your recent experience with our new vehicle department! Enjoy your new truck!

June 14, 2019

They go above and beyond and I am grateful! I was in an accident and Chuck Anderson staff was in my corner! They helped me with purchasing a new car and I am driving again! More

by MLSMITH3382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Katy Davis, Scott Marshall, Brendon Dennison
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks for the feedback on your recent purchase!

June 12, 2019

Needed part replaced and diagnostic on tires Paul is fantastic. He is akways Professional and thorough with his work and management in the service area. I will always seek out Oaul fir an honest More

by PAT.CRISLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks Pat for the great feedback! We hope your wife loves her Expedition as much as we appreciate your guys' continued business!

June 12, 2019

Making Things Work Mitchell and Brendon were great to work with. They were quick to answer questions and did whatever needed to be done to get me into my truck! More

by Dut11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Dennison, Mitchell Monthei
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks for your great feedback!

June 11, 2019

Quick and painless This is the first time I've actually bought a vehicle more than $6,000. Scott was very helpful in finding a vehicle that would fit my budget and keep More

by Awood16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall, Brendon Dennison
Jun 17, 2019 -

Chuck Anderson Ford responded

Congratulations on the vehicle purchase! We're glad to have you added to our family!

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