Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Oil change/tire rotation Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments More
Wonderful experience Enjoyed the attention to detail that Mitchell Monthei gave and the low key approach that a small dealership has with all the elements of the bigger ci Enjoyed the attention to detail that Mitchell Monthei gave and the low key approach that a small dealership has with all the elements of the bigger cities. Very nice experience. More
Great experience on my car purchase! I saw a car on their web site so I called and set an appointment to test drive it. When I showed up I was greeted by Michael Dreke everything went gre I saw a car on their web site so I called and set an appointment to test drive it. When I showed up I was greeted by Michael Dreke everything went great! He was very knowledgeable and helpful and he worked with me through the whole process. It went very easy. And I got the car purchased. I would highly recommend this dealership and salesman! More
Best car buying experience! The best car buying experience I’ve had. Dreke was beyond helpful, as well as friendly and professional. Will definitely go back in the future. The best car buying experience I’ve had. Dreke was beyond helpful, as well as friendly and professional. Will definitely go back in the future. More
Fiesta st This is a great dealership. Ricky was the first guy I talked to when I came up to the dealership to get more information about the car I was intereste This is a great dealership. Ricky was the first guy I talked to when I came up to the dealership to get more information about the car I was interested in. Then when I came to get the car Mitchell and nick were awesome they did a great job. They made paperwork quick and painless. The overall experience that I had at Chuck Anderson Ford, was way better than what I thought it would be. These people do care they got me around the price I wanted to be in. They definitely got my business from now on...Ricky, Mitchell, and Nick...thank you guys!! More
Second Car Great Salesman, was very helpful and outgoing. he guided us through everything to make it a easy experience for us. Definitely would buy next car here Great Salesman, was very helpful and outgoing. he guided us through everything to make it a easy experience for us. Definitely would buy next car here. More
Service Department Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team make Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team makes it easy for me and my schedule. Thanks! More
Paperwork nightmare I only said I would recommend this service center because the 2 times we used then 1 time I had good service. My husband and I both have Fusions, they I only said I would recommend this service center because the 2 times we used then 1 time I had good service. My husband and I both have Fusions, they both had recalls. I dropped mine off on a Monday. Great service, done in the time they said it would take. My husband's Fusion was scheduled that same week on Wed. Dropped it off Tuesday evening, gave a rep the keys and signed his paperwork. Wed comes his appointment was at 8:30. It's now after 2 and no call that it's done so I call them. Come to find out it hasn't even been pulled in the shop cause they pulled my paperwork instead of his and said it was done. Didn't check VIN numbers nothin. So another day without a car, they were supposed to wash it for the mess up. I pick it up on Thursday and NOPE not even washed. Next time I have a recall I will go somewhere else. More
Car buying experience This was by far the easiest and most fun buying experience ever. Mitch was awesome and really took care of us. Price was right and payment was perfect This was by far the easiest and most fun buying experience ever. Mitch was awesome and really took care of us. Price was right and payment was perfect. More
Easy to work with Ricky was knowledgeable about the vehicles when we were comparing. He took the time to go over everything with the vehicle after purchasing,even thoug Ricky was knowledgeable about the vehicles when we were comparing. He took the time to go over everything with the vehicle after purchasing,even though they were closing. More