Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Buying new car From Dave in the service department to Dreke on the sales floor everyone made sure I was taken care of. Will go to Chuck Anderson ford for maintenance From Dave in the service department to Dreke on the sales floor everyone made sure I was taken care of. Will go to Chuck Anderson ford for maintenance More
Mitchell can get ya a car It took a while for me to find a car and find the right one but Mitchell helped me with everything and explored all the options I could of took to get It took a while for me to find a car and find the right one but Mitchell helped me with everything and explored all the options I could of took to get me the best deal with the best rates. Working with him to get a car is highly recommend. He will work with you and help you get into a nice new car! Definitely recommend. More
Return to Ford Sales staff and finance manager were very friendly and did their very best to accommodate my wife and I on our purchase and took time to help program Sales staff and finance manager were very friendly and did their very best to accommodate my wife and I on our purchase and took time to help program phones to the auto and perform tasks in operating the vehicle very satisfied More
Great people Very smooth transaction, Dreke was very knowledgeable about history and features of the truck. Jim and the owner Mike were great to visit with took q Very smooth transaction, Dreke was very knowledgeable about history and features of the truck. Jim and the owner Mike were great to visit with took quite a bit if time to visit with us to make sure all was well. More
Quick and easy! Ricky was extremely knowledgeable and efficient. He made the process a breeze while still juggling other customers. No complaints here! Very happy wit Ricky was extremely knowledgeable and efficient. He made the process a breeze while still juggling other customers. No complaints here! Very happy with my 2015 escape. More
Can do an oil change I wanted an oil change, my sunroof to open and for my automatic running boards to operate properly. Came away with an oil change and an unrelated warr I wanted an oil change, my sunroof to open and for my automatic running boards to operate properly. Came away with an oil change and an unrelated warranty repair. My sunroof still didn't open and they also told me my floorboard was wet (found after doing warranty repair). I was given the info on how to fix the running boards myself- ok I guess. Also had ordered a part for interior, when I got there they said it was the wrong part. Never got a call back on any of this... I still have a malfunctioning sunroof and I assume my carpet still gets wet. I found the right part myself. To make matters worse, I never got a call that my vehicle was ready for pickup. After trying to call every number for the dealer and getting no answer, I just drove down to see if it was ready. "Our phones have been down all day". Nobody has a cell phone? Unimpressed by everything at this dealer. They are friendly but I come there so problems can go away. Like I said, only a fraction of what I needed done actually got done. But they made sure to get that warranty claim fixed because it's easy money from Ford- a fix I didn't even know or care about. More
Good place to get a vehicle at a great price. Great sales person. Very friendly and knowledgeable of the vehicle he was selling. Willing to go out of his way and listen to what I was saying. Great sales person. Very friendly and knowledgeable of the vehicle he was selling. Willing to go out of his way and listen to what I was saying. More
Great customer service Dealership is about customer service. Staff is courteous and easy to speak with. I’m a Ford employee at KCAP and appreciate how they treat myself and Dealership is about customer service. Staff is courteous and easy to speak with. I’m a Ford employee at KCAP and appreciate how they treat myself and family. More
Outstanding customer service Ricky Baird went above and beyond for us! Our vehicle needed a special cleaning for tinted windows. Ricky came in on his day off to make sure all was Ricky Baird went above and beyond for us! Our vehicle needed a special cleaning for tinted windows. Ricky came in on his day off to make sure all was perfect (doing most of the work himself)!! You don't get this level of customer service very often. We highly recommend Chuck Anderson Ford and especially Ricky Baird!! More
good experience Service was great everything went smooth . Found the truck I wanted and got the paperwork done pretty quick. Real happy with the dealership and how ev Service was great everything went smooth . Found the truck I wanted and got the paperwork done pretty quick. Real happy with the dealership and how everything went. More