Chrysler of Lawrenceburg
Lawrenceburg, KY
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They treat you like family until you sign all the paper work and then your nothing to them. Don't expect any kind of service from them. Keeps your car for a week to get a tire and window fixed, multiple ca work and then your nothing to them. Don't expect any kind of service from them. Keeps your car for a week to get a tire and window fixed, multiple calls to them and No one has a clue about your car. Finally get told that it will be next week before we can put a tire on.. no Curtisy calls or anything. Was promised a set of tires and to fix a window. Was told by service department that they are just going to put on one tire and I have to take my car to another dealership to get the window fixed.. I told the service guy that I was just going to pick it up and he said that they put my spare donut tire on and didn't recommend it being drove. A very bad experience, beware of this car lot. More
Stan Jones was very helpful and friendly. I felt welcomed as soon as I walked in the door. Will definitely purchase a vehicle from Mr. Jones and this dealership again. I felt welcomed as soon as I walked in the door. Will definitely purchase a vehicle from Mr. Jones and this dealership again. More
Worst experience I've had. Way too many mess ups at my expense. Messed up my name and address on all paperwork contacted them to have it fixed they said it was but when my pape Way too many mess ups at my expense. Messed up my name and address on all paperwork contacted them to have it fixed they said it was but when my paperwork came from the bank it was not fixed Service department is not very good either, I was told they would make it right bc I lived an hour away an had to make two trips to have my car fixed but choose not to, also didn't fix one issue since my check engine light came on the day after I got my car. I do not recommend doing business with them both delarship and service department are very unprofessional. More
We recently purchased a brand new Ram Truck from this dealership and was treated with nothing but respect. They gave us the very best deal! Thank you Jay Parks! dealership and was treated with nothing but respect. They gave us the very best deal! Thank you Jay Parks! More
Recently purchased a vehicle from here, Jay P and Bobby D., worked hard to earn my business. Highly recommend them if you’re in the market for a vehicle. D., worked hard to earn my business. Highly recommend them if you’re in the market for a vehicle. More
Worst dealership. Worked with several different people whom are all liars. Tyler and Garfield made multiple promises and never followed through. Can't get Tyler to tak Worked with several different people whom are all liars. Tyler and Garfield made multiple promises and never followed through. Can't get Tyler to take or return a phone call. I wouldn't recommend this place to anyone More
BUYER BEWARE! !!! I should never have gone here. The backup camera works occasionally, one of the sliding back doors will not lock even manually. The thermostat !!! I should never have gone here. The backup camera works occasionally, one of the sliding back doors will not lock even manually. The thermostat is completely messed up, the catalytic converter needs to be replaced, service is terrible, the brakes need new rotors, the headlights do not have the auto dimming feature I could probably go on but don't want to waste my time. Do not go near this dealership. More