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Chrysler of Culpeper
Culpeper, VA
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We were very pleased with Wyatt's professionalism and knowledge of the trucks and features. Neither he, the management or Josh in finance were pushy. We ultimately purchased a 2020 Ram 2500 Laramie and l knowledge of the trucks and features. Neither he, the management or Josh in finance were pushy. We ultimately purchased a 2020 Ram 2500 Laramie and love it! More
We had been looking for a particular truck and Chrysler of Culpeper had one that they got in on trade. It was exactly what we were looking for and their price was extremely competitive with others on the m of Culpeper had one that they got in on trade. It was exactly what we were looking for and their price was extremely competitive with others on the market. We were from out of state and our dealer, Denis, went the extra mile to describe the truck to us, including doing an extra test drive and more pictures of the vehicle, which included pictures of any imperfections, to help us make a decision on whether or not to purchase their vehicle. He even picked us up from the rental car place. Needless to say, we did purchase their vehicle and drive it home to Florida without any issues whatsoever. The truck was as he said it was. Couldn't have been more pleased with the buying experience, and with our dealer Denis. We highly recommend doing business with Chrysler of Culpeper, even if you are not local to them. More
Great Deal, I hate the car buying process. Today was a really pleasant fast, easy and genuinely nice people. We dealt with the owner over the phone and he assigned Todd was a great As our salesman really pleasant fast, easy and genuinely nice people. We dealt with the owner over the phone and he assigned Todd was a great As our salesman More
Deceptive on fees and destination Attempted to purchase a Jeep for the advertised price. However, Dennis said the processing fees are $799 (their own advertisement on Autotrader is $5 Attempted to purchase a Jeep for the advertised price. However, Dennis said the processing fees are $799 (their own advertisement on Autotrader is $589). He also said the shipping had to be added back to the price. The MSRP they advertise already includes destination, so this was a clear attempt in my opinion to deceive and double dip. They would not honor the advertised price. More
Wyatt did a fantastic job telling me about my many options and listening to find out what I was interested in. He responded to my online inquiry and when I went to the showroom, he was professional an options and listening to find out what I was interested in. He responded to my online inquiry and when I went to the showroom, he was professional and did not use pressure sales tactics. It was a great experience. More
I was very impressed with my sales associate Denis Ryan and my experience at Chrystler of Culpeper. Denis Ryan was professional, friendly, knowledgable, and very easy to work with. I drove over 150 miles and my experience at Chrystler of Culpeper. Denis Ryan was professional, friendly, knowledgable, and very easy to work with. I drove over 150 miles (one way) to get my new Jeep. Chrystler of Culpeper had the Jeep I wanted in my color and the options I was seeking. I thought striking a deal long distance over the phone and being out of state would be difficult. It was not. When I arrived at the dealership to pick up my Jeep, there were no surprises. Everything went perfect from the financing to the test drive, and the new car walkthrough. Denis Ryan always answered my calls prior to, and after the sale. Denis Ryan answered all of my questions and was extremely easy to have price duscussions with. Denis's professionalism, knowledge, and exceptional customer service skills make him an asset to Chrystler of Culpeper. Denis went above and beyond after the sale by checking in on us to ensure we were happy with the Jeep and to ask if we had any issues or questions. Denis Ryan provided an exceptional new car buying experience. Denis Ryan always gave me his full attention and treated me like I was his only customer. Denis was very easy to work with. Denis Ryan treated me as a local customer even though i lived 3 hours away in another state. I was a little apprehensive buying a car 150 miles away, but I had a great experience and would absolutly buy another vehicle from Chrystler of Culpeper and would want Denis Ryan to be my New Car Salesman. I highly recomend Denis Ryan and Chrystler of Culpeper to anyone looking for a great deal and great service! It's absolutely worth the drive. More
Customer First I took my NIssan Rogue to Chrysler of Culpeper for a service. AS it turned out I needed some additional work, which was taken care of without any fuss I took my NIssan Rogue to Chrysler of Culpeper for a service. AS it turned out I needed some additional work, which was taken care of without any fuss. At all times I was kept informed of the progress and was treated as a VIP. I will return to this dealer for all my automotive needs, including purchase of subsequent vehicles. Excellent experience. More
Great Experience I came in on a Sunday with two cars to trade in for a new Rebel. With the negative equity on the cars, they were able to work out a fantastic deal fo I came in on a Sunday with two cars to trade in for a new Rebel. With the negative equity on the cars, they were able to work out a fantastic deal for me. I had the pleasure of dealing with Todd who I worked with during the entire experience. I had a couple of parts that were on my truck that I wanted removed and he even took them off for me! It was a no hassle buying experience and would happily buy from them again in the future. The rest of the employees there were also all extremely friendly, as was the business manager. They paid off my trades in 10 days as promised and all the paperwork was correct. I left there feeling I got a solid deal without being taken for a ride. In the future, I will definitely be reaching out to them! Great job and thank you Todd for the pleasant experience! More
Great place for my first car Awesome customer service! I purchased a 2019 Dodge Challenger RT Scat Pack Wide body and had a little trouble operating the manual transmission, and t Awesome customer service! I purchased a 2019 Dodge Challenger RT Scat Pack Wide body and had a little trouble operating the manual transmission, and the manager saw and helped me out and took me for a little refresher course on an empty lot. It only took us 2 hours to get all the paperwork and bring the car home. As her first customer, shout out for Karla for being accommodating and Jeff for giving me a refresher on clutch. More
Excellent customer service! Everyone at Chrysler of Culpeper has been amazing to work with. From my purchase to financing to service experience, I was truly impressed! Customer s Everyone at Chrysler of Culpeper has been amazing to work with. From my purchase to financing to service experience, I was truly impressed! Customer service is top notch and all employees are true professionals. More