Chrysler of Culpeper
Culpeper, VA
Filter Reviews by Keyword
By Type
Showing 222 reviews
Not helpful at all I came in the other day and was looking at jeeps. I was there for about 10 minutes because my kids were in the car. NOT A SINGLE PERSON came out to i I came in the other day and was looking at jeeps. I was there for about 10 minutes because my kids were in the car. NOT A SINGLE PERSON came out to introduce themselves to me. Or ask me if I had any questions. Granted I was "just looking" but still ithe would've been appreciated if someone was out there. Place looked like a ghost town. I'm still looking for a jeep but chrysler of Culpeper has lost the opportunity to earn my business. More
Respectful, Kind and courteous. Salesmen are very knowledgeable of the vehicles they sell and very fair. the finance department are also very informative and helpful. They both insur Salesmen are very knowledgeable of the vehicles they sell and very fair. the finance department are also very informative and helpful. They both insure a fast transaction and a down home feeling. This makes the third vehicle we have purchased since 2013. More
New 3500 We have bought several Dodge 3500 pickup from this dealership over the last ten years and each time the vehicle was located and in our hands in a matt We have bought several Dodge 3500 pickup from this dealership over the last ten years and each time the vehicle was located and in our hands in a matter of days. Their sales people are courteous, and have been able to locate the vehicle we are looking for with the equipment we wanted in short order. We are pleased with the professionalism and enjoy dealing with Chrysler of Culpeper. More
Avoid city dealerships at all costs! Go to Culpeper I had the chance to replace my mini van . . . I jumped at this 2011 Traverse. It had decent mileage, interior and exterior were in excellent shape, a I had the chance to replace my mini van . . . I jumped at this 2011 Traverse. It had decent mileage, interior and exterior were in excellent shape, and the price was right. On any given day I transport between 2 and 4 children to school or activities, I really needed to have seating for 6 to 7 people. This fit the bill without the mini van soccer mom image. It's fun to drive, still getting use to the blind spots, gas mileage but they are manageable. I love the handling and traction. Sound system is great and dual heating/AC is prefect for myself and the kids. I really enjoy driving this vehicle and am very happy with my choice.. I would recommend this vehicle. Sam Capozzoli is a great sales person, I emailed a few times with what I thought would decent numbers for the sale and trade and always received prompt, honest answers. This was great for me due to the dealership being an hour plus away. Once we arrived, he had the car pulled around front for us to drive and paperwork outlining the numbers available. Start to finish we were done in about 2 hours (including test drive and detail) I've purchased several vehicles at numerous dealers and Chrysler of Culpeper was by far the fastest, most laid back atmosphere of any dealer I've been to! More
Outstanding Customer Service I came to Chrysler of Culpeper not knowing what to expect. When I arrived I saw a small dealership and thought oh great I am going to have trouble. I I came to Chrysler of Culpeper not knowing what to expect. When I arrived I saw a small dealership and thought oh great I am going to have trouble. I was dead wrong the staff are great people and a pleasure to work with. Mr. Thurston Carpenter was a very professional salesman not pushy and listened to my concerns. I told him I've purchased a few new cars in my day and this was the first time I left with my Truck feeling I hade received a fair deal. No one tried to sell me some xx car care service I didn't need or want. Mr. Danny Wright the finance employee took great care of my wife and I in a fast and proficient manner. I think he knew we were burnt out from the long drive and wanted to get us on our way with our new vehicle. In closing I just want thank Mr. Lewis Pepples and his great sales staff for our great experience at their dealership. I will highly recommend Chrysler of Culpeper to everyone looking for a new Chrysler. More
Great service Had a great experience at this dealership. I got a great deal. I wasnt set on one vehicle and looked at many. Finally found the one I wanted and Ronni Had a great experience at this dealership. I got a great deal. I wasnt set on one vehicle and looked at many. Finally found the one I wanted and Ronnie worked me right through it. I am very happy with Ronnie also being very helpful in helping me choose the right vehicle. I am so happy with my new Jeep. I will definitely do more business here! Lewis rolled me right through paperwork and I was done! Very friendly service!! More
Fantastic Experience I went by dealership knowing vehicle I wanted and price I wanted to pay. Staff worked with me with to get the deal done without hassle or pressure. T I went by dealership knowing vehicle I wanted and price I wanted to pay. Staff worked with me with to get the deal done without hassle or pressure. Thanks for pleasant car-buying experience and I LOVE my shiny new Jeep! More
Liars, con artists Coned out of one vehicle, and put in another for supposedly 2 months and was gonna be put in something else. Lies lies lies lies!!!! Coned out of one vehicle, and put in another for supposedly 2 months and was gonna be put in something else. Lies lies lies lies!!!! More
The staff was friendly and not pushy. I did not feel pressured to by a vehicle. The staff were courteous and helpful. We were able to receive the payment amount we wanted. I did not feel pressured to by a vehicle. The staff were courteous and helpful. We were able to receive the payment amount we wanted. More
They work hard to get best rates Thank you, I have a car we love good payment, outstanding customer service, I will tell other veterans about it.drove away in my vehicle same day! Thank you, I have a car we love good payment, outstanding customer service, I will tell other veterans about it.drove away in my vehicle same day! More