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Chrysler of Culpeper

Culpeper, VA

4.5
222 Reviews

11030 James Monroe Hwy

Culpeper, VA

22701

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Showing 222 reviews

August 20, 2016

Not helpful at all I came in the other day and was looking at jeeps. I was there for about 10 minutes because my kids were in the car. NOT A SINGLE PERSON came out to i More

by Tony Santora
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph Schick, Lewis Pepples, Thurston Carpenter, Wade Schick, Laura Schick, Derek Petro, Todd Fullmer, Sam Capozzoli, Ronnie Harper
Aug 21, 2016 -

Chrysler of Culpeper responded

I apologize for your negative experience with our dealership. In the past, customers have expressed discomfort when sales consultants greet them too quickly, some even expressing that they feel intimidated, however I do encourage our sales consultants to greet customers in a quick but polite manner and 10 minutes is far too long for a client to have to wait for his/her questions to be answered. I appreciate your feedback and will use it in working with our sales consultants to better serve our clients. I understand that we have lost the opportunity to possibly sell you your next Jeep by I would like to offer our assistance in answering any questions that you may have and/or provide you with any needed information as you make your decision. If I can be offered this opportunity, please reach out to me at jschick@chryslerofculpeper.com or (540) 547-3900. Joseph Schick Vice President

August 19, 2016

Respectful, Kind and courteous. Salesmen are very knowledgeable of the vehicles they sell and very fair. the finance department are also very informative and helpful. They both insur More

by Donald C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thurston Carpenter, Danny Wright
August 18, 2016

New 3500 We have bought several Dodge 3500 pickup from this dealership over the last ten years and each time the vehicle was located and in our hands in a matt More

by gktti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Carpenter
August 15, 2016

Avoid city dealerships at all costs! Go to Culpeper I had the chance to replace my mini van . . . I jumped at this 2011 Traverse. It had decent mileage, interior and exterior were in excellent shape, a More

by msealock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Delegato, Lewis Pepples, Sam Capozzoli
August 11, 2016

Outstanding Customer Service I came to Chrysler of Culpeper not knowing what to expect. When I arrived I saw a small dealership and thought oh great I am going to have trouble. I More

by CSM 3rd ID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis Pepples, Thurston Carpenter, Danny Wright
June 16, 2016

Great service Had a great experience at this dealership. I got a great deal. I wasnt set on one vehicle and looked at many. Finally found the one I wanted and Ronni More

by capsfan8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis Pepples, Ronnie Harper
Jun 16, 2016 -

Chrysler of Culpeper responded

What a wonderful review! We are pleased to hear Ronnie and Lewis provided you with an excellent experience. They will be pleased to hear your kind words. We appreciate your business and please feel free to let us know if there is anything we can do for you in the future.

June 14, 2016

Fantastic Experience I went by dealership knowing vehicle I wanted and price I wanted to pay. Staff worked with me with to get the deal done without hassle or pressure. T More

by eb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thurston Carpenter, Danny Wright
Jun 15, 2016 -

Chrysler of Culpeper responded

Congrats on your new Jeep, EB! We are pleased to hear our team went the extra mile to provide you with a pleasant and smooth experience. Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future.

May 04, 2016

Liars, con artists Coned out of one vehicle, and put in another for supposedly 2 months and was gonna be put in something else. Lies lies lies lies!!!! More

by Frustrated45
Recommend Dealer
No
Employees Worked With
Joseph Schick, Lewis Pepples
February 02, 2016

The staff was friendly and not pushy. I did not feel pressured to by a vehicle. The staff were courteous and helpful. We were able to receive the payment amount we wanted. More

by none
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Pepples, Todd Fullmer
Feb 03, 2016 -

Chrysler of Culpeper responded

Thank you for your 5-star review! We hope you like your new car and we hope to see you again in the future!

February 02, 2016

They work hard to get best rates Thank you, I have a car we love good payment, outstanding customer service, I will tell other veterans about it.drove away in my vehicle same day! More

by KARLTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Grimes
Feb 03, 2016 -

Chrysler of Culpeper responded

Thank you for this awesome review! Congrats on your new car and we hope to see you again in the future!

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