Chrysler of Culpeper

No pressure, very nice saleman They had the exact vehicle I was looking for listed in Autotrader. I drove over six hours to see it. I contacted Mike DeNoble the night before to en They had the exact vehicle I was looking for listed in Autotrader. I drove over six hours to see it. I contacted Mike DeNoble the night before to ensure that the vehicle was still there. The next afternoon Mike met my wife and I and promptly showed us the vehicle I was interested in. He never pressured us to buy. He let us take are time and make the decision without any hassles or pressure. The sale went smoothly. We are happy with our purchase. More

Michael de Nobel and Kevin Jones are outstanding! Over the last few years I though costumer service was a thing of the past. Chrysler of Culpeper has changed that thinking. I Started working with Over the last few years I though costumer service was a thing of the past. Chrysler of Culpeper has changed that thinking. I Started working with Mike to purchase a 2006 Dodge Charger SRT8. Mike was great to work with and helped though out the process keeping me up to date on the status of the car. (it never made the sales lot, I found it online before it was cleaned up and set out). After I purchased the car he even came to my house to get me!. The car developed an issue the first day I had it. I called Mike and he sent me to Kevin in service. After talking with Kevin we determined that what the problem was and it will be taken care of through a Chrysler warranty because of a long standing defect with the gas tank. He told me he would order my parts and call me when they came in. The whole time this was going on Mike continued to call to make sure everything was ok. The two of them have reminded me what great customer service is and means! More

Wouldn't go anywhere else Thurston was hands down the BEST!!! He made the process smooth and easy. I would recommend him to anyone. He is an asset to the team at this dealer Thurston was hands down the BEST!!! He made the process smooth and easy. I would recommend him to anyone. He is an asset to the team at this dealership! More

Overall Great Thurston and the rest of the staff were easy to work with. Everyone was very laid back and easy going. We never felt like anything was being pushed Thurston and the rest of the staff were easy to work with. Everyone was very laid back and easy going. We never felt like anything was being pushed on us. We felt as though they had our best interests in mind. More

Excellent people to work with. Our salesman, Thurston Carpenter, as well as finance man were easy to deal with. We drove 3-1/2 hours and got the best deal out there. Our salesman, Thurston Carpenter, as well as finance man were easy to deal with. We drove 3-1/2 hours and got the best deal out there. More

Wonderful The whole experience from start to finish was awesome. No pressuring on any part which was great. Everyone was very friendly, professional and helpful The whole experience from start to finish was awesome. No pressuring on any part which was great. Everyone was very friendly, professional and helpful. I will be back again. More

A+(+++) customer service Sam helped my husband and I decide on the perfect new Jeep Cherokee! We have been to many dealerships before and this experience was by far the best. Sam helped my husband and I decide on the perfect new Jeep Cherokee! We have been to many dealerships before and this experience was by far the best. Sam walked the lot (for hours :)) with us while we debated what we wanted. We test-drove many Jeeps until we found the perfect one. We don't like the dealerships that try to "push" you into purchasing and this family-owned dealership is definitely not like that. We told Sam what we were thinking we wanted, what we could afford, and what aspects were most important. Sam delivered in a huge way. We will absolutely be back! Until next time, The Wissingers More

2nd Purchase, more to come! I recently purchased a new Ram 2500 from Sam who had also sold me a Chrysler 200 the year before. We have purchased several new Chrysler products over I recently purchased a new Ram 2500 from Sam who had also sold me a Chrysler 200 the year before. We have purchased several new Chrysler products over the last 6 years and always shop around before making our purchase. Everyone thinks that you have to go to the city for a good deal but thats not the case here. I know I can be more demanding as a buyer and that has led to some less than favorable interactions with previous dealers, I used to feel rushed like they couldnt wait to get me out the door. However Sam and Chrysler of Culpeper had no issues going above and beyond to make the deal work for my wife and I. I will always reach out to Sam first on future purchases, now if we can just find a sweet deal on a Hellcat Charger..... More

Dash Replace Quote I Called the other day to get price on dash & bezel including install. When we arrived the parts were more than initally quoted over the phone.. I ca I Called the other day to get price on dash & bezel including install. When we arrived the parts were more than initally quoted over the phone.. I can deal with that but the labor was almost twice as much and the flunky working the service managers desk (not the regular service manager) was rude and really didnt give a hoot. Had to go back in parts to get my parts check back, The parts manager was very helpful and felt bad. Not a very good way to run a business. I do buy new vehicles occasionally but will not be buying there. More

Best dealer in VA When life said it's time to get a minivan I said at least I'm going to get a good deal. After contacting multiple dealers, Chrysler of Culpeper blew a When life said it's time to get a minivan I said at least I'm going to get a good deal. After contacting multiple dealers, Chrysler of Culpeper blew away the competition on price (thousands below other dealers "best offer"). What's more, while other dealers tried shady bait and switch tactics Chrysler of Culpeper was professional, direct, and honest the whole time. I happily drove down from DC to pick up the vehicle. Even when we couldn't reach a deal on a lease buyout for my KIA they offered to run the car to a local dealer to avoid me having to come back for the car. Their team was professional, honest, and blew me away with their price. Couldn't be happier. More