Chrysler of Culpeper
Culpeper, VA
Filter Reviews by Keyword
By Type
Showing 222 reviews
mike was awesome Definitely took their time and explained everything. Never was pushy or tried to rush anything. Was very through on questions asked and could tell me Definitely took their time and explained everything. Never was pushy or tried to rush anything. Was very through on questions asked and could tell me anything about the car i wanted to know. More
Easiest car buying experience to date We were lucky enough to get Sam as our salesperson and we could not have been happier. This was the easiest car buying experience to date. Their no pr We were lucky enough to get Sam as our salesperson and we could not have been happier. This was the easiest car buying experience to date. Their no pressure approach to sales was greatly appreciated! Sam was both knowledgeable and patient. Jim, the sales manager, was also easy to work with and accomodating. Eddie, in Finance, got us a great interest rate and was also super efficient and knowledgeable due to his previous experience in service. This was the least stressful and quickest (in and out the door) experience! More
Best car buying experience ever! We're glad we decided to shop local! Sam worked hard to put us in our new car and the process was quick and easy! We're glad we decided to shop local! Sam worked hard to put us in our new car and the process was quick and easy! More
We love Chrysler of Culpeper! This is the third vehicle my family has bought from Chrysler of Culpeper. We keep going back there because of their excellent customer service and fa This is the third vehicle my family has bought from Chrysler of Culpeper. We keep going back there because of their excellent customer service and fair deals. You never feel rushed or pressured. Thurston Carpenter was wonderful in helping me select me new car! He sat in the car with me and showed me how every setting worked which was a huge help since cars are all computerized now. So I drove off the lot feeling confident that I knew how to really "use" my new car! The whole team was great in making the deal work for us. Needless to say, I love my new car! Eddie Petrovich, the finance guy, made signing all those papers an enjoyable experience. He explained each of them so they could be easily understood. Both Thurston and Eddie are great guys! And then there was someone else (I can't remember his name) that helped us find all the rebates that were available, even one online. The next time anyone in my family needs a car or truck - we'll be heading back to Chrysler of Culpeper! More
Wonderful, exceptional service Went by to look at used cars for replacement after car accident. Thurston was there to help and made the process super easy, smooth and quick! I would Went by to look at used cars for replacement after car accident. Thurston was there to help and made the process super easy, smooth and quick! I would definitely recommend coming here for purchasing a vehicle! More
Exceptional Service...Community Feel! THE Chrysler/Jeep dealership if you are looking for a fair and honest deal...and Todd Wheeler makes service on your vehicle actually feel good! THE Chrysler/Jeep dealership if you are looking for a fair and honest deal...and Todd Wheeler makes service on your vehicle actually feel good! More
No hard sales here. Thank you Sam Capozzoli Just bought a 2 year old Corolla from Sam at Chrysler of Culpeper. This was the first placed we started looking for our daughters first car. As it tu Just bought a 2 year old Corolla from Sam at Chrysler of Culpeper. This was the first placed we started looking for our daughters first car. As it turns out we could have saved a week of wandering around at other dealerships and just stopped looking after we found the Corolla. Every place we went to there was always something just wrong enough with the car (or salesman) we went to see that we moved on to the next place. A week later we ended up back at C of C just to compare the Corolla to everything else we had seen and we knew we had to make an offer on the car because it was quite frankly, the cleanest vehicle we saw with the fewest flaws in the price range we were looking in. I really want to thank Sam for being so very patient with us as we jumped around from dealership to dealership looking at other cars. He checked in only twice through out the week which was greatly appreciated. Some of the other salesmen we dealt with called twice a day every day and when they started getting obnoxious I politely told them we had found another car and were no longer in the market. Sam was a complete pleasure to deal with. No in your face hard sales. He knows how to read and handle his customers as he handled us perfectly. It was refreshing to be left to do our thing and not hover over us while we inspected the car and made our decision. 5 stars to Sam and Chrysler of Culpeper. I will always make sure I check their lot first the next time Im in the market for another new car or use car. More
Awesome Dealership I had the pleasure of meeting and working with Michael de Nobel on this my third purchase with this dealership. He was very helpful, professional, and I had the pleasure of meeting and working with Michael de Nobel on this my third purchase with this dealership. He was very helpful, professional, and didn't pressure me at all. These guys listen to you and work for you and are truly customer oriented. In a world losing focus on what it means to have personal interaction these guys buck that trend. Definitely earned a customer for life. Keep it up. More
2016 200 silver built Michael de Nobel was our sales person and helped us while we looked at a number of different cars, trying to find one that would fit my wife's needs. Michael de Nobel was our sales person and helped us while we looked at a number of different cars, trying to find one that would fit my wife's needs. He did an outstanding job helping us find one that not only meet her needs, but was one that I felt was a very good deal, which of course meet my needs. Our finance officer there on site also did a outstanding job in helping us. Sorry but I can't recall his name at this time. Lewis Pepples was also a big help with our needs while there. All in all it was an enjoyable experience, which I would say is not the normal experience shopping for a car. We were done and out of there enjoying our new ride in no time! Thanks to all Chrysler of Culpeper employees for there help and I can only say that it was a job well done!! Paul Baker More
Customer focused company I brought my car in for a recall fix and a gas tank replacement under the lifetime warranty the company was friendly honest. During the repair somethi I brought my car in for a recall fix and a gas tank replacement under the lifetime warranty the company was friendly honest. During the repair something happened to the fuel pump they fix it at their cost and offered me a rental I was impressed with how above and beyond Sylvia went and will utilize there services in the future More