Chrysler of Culpeper

Great dealings AFTER sale I bought my Cherokee through Sam in January 2017. I've been back to the dealership a number of times for service and to check on the installation of I bought my Cherokee through Sam in January 2017. I've been back to the dealership a number of times for service and to check on the installation of accessories. Each time I come in I see Sam and he remembers me. He smiles, shakes my hand, exchanges pleasantries and is sincere. He REALLY cares. It's not all "sell cars" with him. He builds confidence so WHEN I do think of buying a car, I will go to MY FRIEND, Sam. Michael Lempke More

Blessing Thurston Carpenter was the best salesman ever. He work hard in trying to help me get a car and after sitting in his office for 3 hours, Mr. Carpenter Thurston Carpenter was the best salesman ever. He work hard in trying to help me get a car and after sitting in his office for 3 hours, Mr. Carpenter pulled up with a 2017 Dodge Journey. Thank you again!!! More

Outstanding Salesman - Thurston Carpenter Thurston Carpenter was an excellent salesman who would go an extra mile for his customers. We were searching for a while for the right vehicles for my Thurston Carpenter was an excellent salesman who would go an extra mile for his customers. We were searching for a while for the right vehicles for myself and my wife and with his help we found those vehicles at Culpeper of Culpeper. More

Big money paid - problem NOT fixed! After almost a week in the shop, my wife's Journey still has shimmy problems when brakes are applied. When you are without the use of your vehicle fo After almost a week in the shop, my wife's Journey still has shimmy problems when brakes are applied. When you are without the use of your vehicle for this time, and have paid a considerable amount for "repairs", a reasonable person would expect the problem to be solved. Not so with this operation. As far as I am concerned, Thurston Carpenter in sales is the only part of this operation that is worth bothering with. So, if you want a new Fiat-Chrysler product, see Thurston, then plan to take it elsewhere when it needs service. More

Outstanding service! My husband and I got the opportunity to work with Sam when we purchased our new vehicle. From the first meeting and throughout the whole process, Sam My husband and I got the opportunity to work with Sam when we purchased our new vehicle. From the first meeting and throughout the whole process, Sam was wonderful to work with. In past car buying experiences, the one thing we never liked was pushy sales people. Sam was very laid back and easy to work with. We couldn't be happier with the service we received and highly recommend Sam and the Chrysler of Culpeper team! More

mike was awesome Definitely took their time and explained everything. Never was pushy or tried to rush anything. Was very through on questions asked and could tell me Definitely took their time and explained everything. Never was pushy or tried to rush anything. Was very through on questions asked and could tell me anything about the car i wanted to know. More

Easiest car buying experience to date We were lucky enough to get Sam as our salesperson and we could not have been happier. This was the easiest car buying experience to date. Their no pr We were lucky enough to get Sam as our salesperson and we could not have been happier. This was the easiest car buying experience to date. Their no pressure approach to sales was greatly appreciated! Sam was both knowledgeable and patient. Jim, the sales manager, was also easy to work with and accomodating. Eddie, in Finance, got us a great interest rate and was also super efficient and knowledgeable due to his previous experience in service. This was the least stressful and quickest (in and out the door) experience! More

Best car buying experience ever! We're glad we decided to shop local! Sam worked hard to put us in our new car and the process was quick and easy! We're glad we decided to shop local! Sam worked hard to put us in our new car and the process was quick and easy! More

We love Chrysler of Culpeper! This is the third vehicle my family has bought from Chrysler of Culpeper. We keep going back there because of their excellent customer service and fa This is the third vehicle my family has bought from Chrysler of Culpeper. We keep going back there because of their excellent customer service and fair deals. You never feel rushed or pressured. Thurston Carpenter was wonderful in helping me select me new car! He sat in the car with me and showed me how every setting worked which was a huge help since cars are all computerized now. So I drove off the lot feeling confident that I knew how to really "use" my new car! The whole team was great in making the deal work for us. Needless to say, I love my new car! Eddie Petrovich, the finance guy, made signing all those papers an enjoyable experience. He explained each of them so they could be easily understood. Both Thurston and Eddie are great guys! And then there was someone else (I can't remember his name) that helped us find all the rebates that were available, even one online. The next time anyone in my family needs a car or truck - we'll be heading back to Chrysler of Culpeper! More

Wonderful, exceptional service Went by to look at used cars for replacement after car accident. Thurston was there to help and made the process super easy, smooth and quick! I would Went by to look at used cars for replacement after car accident. Thurston was there to help and made the process super easy, smooth and quick! I would definitely recommend coming here for purchasing a vehicle! More