Chrysler of Culpeper

They'll sell it out from under you after you are financed. Decided on a used Jeep they had and decided to purchase it. Got financed, reserved a vehicle to get there as we are 12 hours away. Salesman called me Decided on a used Jeep they had and decided to purchase it. Got financed, reserved a vehicle to get there as we are 12 hours away. Salesman called me to ask me if wanted 48 or 60 months, told him I'd call him back in the morning. Called at 9 AM when they opened, he wasn't in yet, left a message, called a bunch more times with no response. Finally got a hold of him around noon and he told me he sold it this morning. BAD BUSINESS! Very shady dealings from this dealership. Stay away from them. They raised the price on the internet AFTER I got financed for it. I was told by the manger Jeff that they raised the price to see if they got more phone calls on it. More

Unbelievable hassle free experience! Chrysler of Culpeper had the exact 2018 Ram 2500 truck I was looking for. I contacted salesman James Martin by phone/text. He immediately informed me Chrysler of Culpeper had the exact 2018 Ram 2500 truck I was looking for. I contacted salesman James Martin by phone/text. He immediately informed me of the deal I could get without even stepping foot in the showroom. Since I live 50 miles away from the dealership, that was a huge help. Once I made my decision to go for it, he texted me the link to fill out the application online. This part literally took me 4 minutes. Within 20 minutes, he told me the truck was mine if I wanted it. Off I went! Drove the truck, loved it immediately! The paperwork was done when I got there, all I had to do was sign it. This was an outstanding experience! I highly recommend Chrysler of Culpeper to anyone in the market. James made my experience better than I could’ve imagined. Thank you all!!! More

Great People ! I bought a 2019 Charger from these guys recently, a very nice experience indeed. They were informative and as fair as a car dealer can be. I bought a 2019 Charger from these guys recently, a very nice experience indeed. They were informative and as fair as a car dealer can be. More

My Ram purchase was flawless I couldn’t be happier with my purchase from Chrysler of Culpeper. I drove 4 hours for a great deal, and Thurston was great from start to finish. No I couldn’t be happier with my purchase from Chrysler of Culpeper. I drove 4 hours for a great deal, and Thurston was great from start to finish. No haggling, great price, and more for my trade. Their initial offer was more than $2500 less than any other dealer I talked with. By far the best experience I’ve ever had buying a vehicle. I would make the drive again in a heartbeat. More

Great I was very pleased with Thurston as always and F&I was excellent also. I will recommend Chrysler of Culpeper and Thurston Carpenter as Sales. I was very pleased with Thurston as always and F&I was excellent also. I will recommend Chrysler of Culpeper and Thurston Carpenter as Sales. More

Should have never taken my Jeep in for service. I really hate leaving a bad review, but my email asked me to. I loved my Jeep until I took it in for service and recalls. It's not been the same. I really hate leaving a bad review, but my email asked me to. I loved my Jeep until I took it in for service and recalls. It's not been the same. The transmission now slips, my liftgate fails to life quite often. Both things supposedly corrected on recalls. I wasn't having any problems before taking it in for service and regret it terribly as I must keep this vehicle for a long time. I called about the problem right away and was given some strange explanation about the 'slipping' and that it was normal in the newer vehicles, yet friends have the same vehicle & don't have a problem. After learning from mechanics that makes no sense at all, I called my salesman to get his thoughts before my daughter purchased a Jeep also and given the same lame excuse. Live and learn (and pay bigtime:( Never again!! Unless I have a problem no recall corrections for me. The service techs were very accommodating and kind but that doesn't help my Jeep run any better. More

Horrible Service I visited this dealership with hopes of purchasing another new vehicle. I stopped by on March 31st, and after completing the application and finally d I visited this dealership with hopes of purchasing another new vehicle. I stopped by on March 31st, and after completing the application and finally deciding on the right vehicle, I was told to come back on Monday and we'd finish the deal because the banks had already closed. I called that Monday was informed that my salesman wasn't there that day. I called the next day, and was informed that my salesman was no longer there. Since March 31st, 2018, I have contacted this dealership at lease 10 x's to find out what which lender had the best deal. I've been told the new salesman is either with another customer, at lunch, not available at the moment, off but will be in later and still no return phone call. I've never been to a dealership that treats it's clients like this. The sad part of it all, is that I was referred to this dealership by my parents whom BOTH have just purchased vehicles from Chrysler or Culpeper. It's unfortunate that we couldn't do business and keep Chrysler running thru the family blood. More

Todd Fullmer & Team Schick My wife and I haven't bought a new vehicle since 2003. Like most we HATE the car buying process. Todd was my appointed Sales Agent. Zero pressure. My wife and I haven't bought a new vehicle since 2003. Like most we HATE the car buying process. Todd was my appointed Sales Agent. Zero pressure. If he didn't know the answer or wasn't sure he didn't sugar coat it......he looked into it. We had been hammered with medical bills and lingering miscellaneous debt from our children's health issues. Team Schick searched and provided a variety of options to get us into a brand new Jeep Cherokee. Thanks a MILLION TEAM SCHICK!!! More

BUYER BEWARE Let me start by saying that I am a very informed consumer and have bought 7 new cars in the past 7 years so I understand how internet pricing works. Let me start by saying that I am a very informed consumer and have bought 7 new cars in the past 7 years so I understand how internet pricing works. I can read the 'fine print' to see what isn't included and in this case that would be $1095 for destination charge and $589 for dealer fee. I also understand how rebates work and I happen to live in TX where we are currently getting $4000 rebate vs $2000 rebate in VA. Their lack of effort to earn my business was disappointing and their quote on my price inquiry came back much higher than expected. This was from poor advertising tactics and failing to include necessary info in the 'fine print'. But, the fact that they adjusted (removed) $2000 off of their advertised price, in their favor - just seems shady! This results in them getting an additional $2000 in rebates but not forwarding this to me, the consumer. Hey Culpeper... I get your advertising blunder and I can accept that one but when you have an advertised price you should honor it!!! Buyer beware... my suggestion is to shop elsewhere because they simply don't care... when I contacted the "management" team - no one made any attempts to contact me to discuss this issue. More

Great help with getting a car Wanted to say thank you to Thurston and Eddie for the great help in getting our second car from this dealership. Great people and great customer servi Wanted to say thank you to Thurston and Eddie for the great help in getting our second car from this dealership. Great people and great customer service. Would recommend this dealership to my friends. More