Chrysler World - Service Center

oil changes are a breeze going here. I have been having my Wife's van serviced here since purchasing it here and always have great service. Nice people, very courteous. Very clean busine I have been having my Wife's van serviced here since purchasing it here and always have great service. Nice people, very courteous. Very clean business. Thanks to all who serviced my vehicle. More

I’ve been bring in my jeep for service for 8 years now. This last visit was not satisfactory!! I was told that my front and left/right breaks were at a 4! I said that is impossible as I just had all breaks This last visit was not satisfactory!! I was told that my front and left/right breaks were at a 4! I said that is impossible as I just had all breaks/rotors done on August 14th! Krystal Akman insisted that the tech was not wrong!! She offered to have my jeep put back up on the hoist take the tire off and show me. I said please do because I know With certainty, my front brake pads are not at four!!! Three people were looking at my breaks. Krystal comes back brings me to my jeep and says well it appears that your breaks are NOT at a 4!! They are actually at a NINE!! She then proceeded to tell me that because of my pins on my breaks it can be hard to read when measuring but if you measure from this angle you’re breaks are at a 9. Never in the eight years that I have been bringing my Jeep there for service have my pins on my brakes ever been an issue with the technicians measuring them to me. This is not a pin issue on my brakes. This is a lack of knowledge on the technicians part on how to measure brakes and should be educated better. Who Ellis brakes is he measuring wrong?!?! I didn’t get a sorry this was our mistake we apologize instead I got excuses on how it wasn’t there mistake!!! if I didn’t know any better about my brakes and I would’ve said yeah go do my brakes. Do what she Gotta do to get it done and you guys took my tire off and realize that my brake pads didn’t need to be done. I without a doubt believe you, Chrysler world would have done the service anyways and charged me. Within the past year year and a half Chrysler world has really gone downhill you walk into that place and you feel like you’re walking into a dark box. People don’t smile people’s personalities aren’t uppity. It’s like the workers don’t want to be there. I observe the staff while waiting in the waiting room a lot of them walk in and out of the waiting room with their heads down just waiting for the day to be over. This is NOT the atmosphere that it wants used to be!!!!! It’s a shame Chrysler world used to be a respectable dealership!! I have family that has worked there for 13/20 years and loved it because the company actually cared about their staff, and they also used to care about their customers and their experiences with the dealership. It’s no longer Christ the world where our world revolves around you!!! I feel like my time was wasted by the lack of knowledge on the Technician part beyond his lack of Knowledge onto properly do his job! More

vehicle was brought in for the normal oil change, tire rotation and wipers both front and rear were replaced. rotation and wipers both front and rear were replaced. More

Brought in our Pacifica for recall on radio. In and out in less than an hour and vehicle inspection and a wash! In and out in less than an hour and vehicle inspection and a wash! More

They were very helpful and answered my questions and if they didn’t have the answer they would get back to me. The only thing is there were cup holders and a cover inside the car missing. They ordered them they didn’t have the answer they would get back to me. The only thing is there were cup holders and a cover inside the car missing. They ordered them but when I went back to get them they were the wrong ones. I still have not gotten them. That’s why I rated it the way I did. More

Very friendly and works well you you. Answered all my questions and if they couldn’t they did get back to me in a timely manner. Answered all my questions and if they couldn’t they did get back to me in a timely manner. More

The employees at Chrysler World have treated me so well, fast and excellent service. Will return to have my vehicle serviced there again.. fast and excellent service. Will return to have my vehicle serviced there again.. More

Alignment is way over priced compared to nearby Alignment places by at least 100 dollars places by at least 100 dollars More

They are Very accommodating and very friendly staff. They work with you and will get a rental vehicle when needed They work with you and will get a rental vehicle when needed More

It took 2 hours and 20 minutes to change oil and rotate tires. The impact wrench was to big for the hole opening and to the chrome off of every single opening where the lug nuts are. Not impressed at all w tires. The impact wrench was to big for the hole opening and to the chrome off of every single opening where the lug nuts are. Not impressed at all with the service! More