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Chrysler World - Service Center

Abrams, WI

4.4
537 Reviews

537 Reviews of Chrysler World - Service Center

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September 29, 2023

Not only did it take them a month to get it in the shop when parts were there waiting they gave me my car back with a misfire and it’s leaking oil and they never said anything More

by KRUSEDYLAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Trainer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Fenske
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Klug
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Cegelski
September 29, 2023

The people I deal with are very friendly and professional. BUT I seriously doubt I will ever buy another Chrysler product -- how an auto maker can produce such low gas mileage cars is beyond me More

by LYLE6608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Trainer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Fenske
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Klug
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't work with any of them. Your stupid survey makes me rate them -- ok 1 star !!, Cory Cegelski
Oct 05, 2023 -

Chrysler World responded

Hello, We appreciate you sharing your review with us here at Chrysler World. We are glad you enjoyed your interactions with our team. We're always open to hearing customer feedback, so please feel free to contact us if there is anything you would like to discuss further. Best, Cory Cegelski New Car Manager ccegelski@chryslerworld.com 920-826-4141

September 28, 2023

I hit a deer on Fathers Day evening. Jerry left home and came with the tow truck, loaded my vehicle on the back then hooked up my boat and took us to the dealership. He gave me a loane More

by j.kordash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Parham, Maryann Stevens 5-STARS each
September 03, 2023

The service department continues to decline with customer service over the past two years. The head of the department has shown some of the worst customer service, which has spilled over into the rest of the More

by miranda.behnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only employee name that has been consistently good is Joe Hammer.
Sep 04, 2023 -

Chrysler World responded

Miranda, We appreciate your feedback here at Chrysler World. I would like to connect with you and discuss your feedback on our Service Staff. Please use the contact information below to reach out to me at your convenience. Thank you, Don Demeny Service Manager ddemeny@chryslerworld.com 920-826-4150

August 19, 2023

I have been a Chrysler World customer for many years and purchased several vehicles there, but this time I have been very disappointed in the amount of time it took to repair my vehicle and not beygoven a l More

by country_quilter4648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Aug 19, 2023 -

Chrysler World responded

Hello, We value your business and feedback here at Chrysler World. It would be great to have the chance of connecting with you regarding the time it took for our Service Team to complete the repairs on your vehicle. Please use the contact information below to reach out to me at a time that works best for you. Thank you, Don Demeny Service Manager ddemeny@chryslerworld.com 920-826-4150

August 12, 2023

So far the best, friendliest and professional dealership I've been too in a long time! They went above and BEYOND what I expected or that they needed to do which is GREATLY APPRECIATED!!! More

by mdredske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Shefchik
Aug 14, 2023 -

Chrysler World responded

Thank you for the 5-star review. We're pleased to learn that our friendly team exceeded your expectations during your recent visit. We hope you continue to choose Chrysler World for all your automotive needs. Take care.

August 11, 2023

I worked with Lindsey in service. Very professional and knowledgeable. Extremely courteous. Excellent job. Thanks More

by tombauer48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Aug 12, 2023 -

Chrysler World responded

Thanks for the five-star review, Tom. We are happy our Service Department was very professional and knowledgeable. We hope you continue to choose Chrysler World for all your automotive needs.

August 09, 2023

Very helpful and polite and answers any questions I have and does anything I need to have done More

by strompat
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Collision
Aug 10, 2023 -

Chrysler World responded

We appreciate you taking the time to leave us a five-star review. It makes us proud to learn that our helpful team was polite and answered all of your questions. Should you need anything, please don't hesitate to reach out to us at Chrysler World.

August 08, 2023

Poor customer experience. Second survey with no follow up. Will never recommend or return Horrible sales experience More

by Dk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Aug 09, 2023 -

Chrysler World responded

Hello, The opportunity to discuss our Sales Team here at Chrysler World would be appreciated. Please reach out at your earliest convenience so we can talk about your recent experience with our Sales Department. Best Regards, Cory Cegelski Used Car Manager ccegelski@chryslerworld.com 920-826-4141

August 05, 2023

Service was great, employees were friendly. I have no experience with the sales people but service department is great. More

by aldenpellinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Trainer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Fenske
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Klug
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Cegelski
Aug 06, 2023 -

Chrysler World responded

We are so thrilled to read your amazing five-star review of your experience here at Chrysler World. We are so happy to learn our friendly Service Team provides great service. Thank you for your business as we value you as a customer.

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