Chrysler World

Thank you! Kudos to Tom Gedeon! He was very patient with us! He was able to figure out a deal that worked with our trade! Thank you! Kudos to Tom Gedeon! He was very patient with us! He was able to figure out a deal that worked with our trade! Thank you! More

Great sales person My husband wanted to purchase a car for me as a birthday present. Julie Gordon was our salesperson. We were having a hard time coming to an agreement My husband wanted to purchase a car for me as a birthday present. Julie Gordon was our salesperson. We were having a hard time coming to an agreement & she did her very best to get the deal done. If your looking for a Mopar go see Julie! More

Very satisfied customer Our sales person Julie Gordon was awesome to work with. She listened to what features we were looking for and was patient in determining financing. Sh Our sales person Julie Gordon was awesome to work with. She listened to what features we were looking for and was patient in determining financing. She made it a pleasure to purchase our new 2018 Dodge Ram. Ron Klug, the sales manager gave us a fair value for our trade-in. The purchase financing and pick up of the truck was very convenient, and done around our schedules. It was a pleasure working with Chrysler World! 100% satisfied! Also, we have had past experience with Chrysler Worlds service department, and it is exceptional. Prompt service and friendly staff. I stopped in with a question and they offered to fix it immediately. Don Demny, service manager, and his staff are the best! More

Excellent Dealer I had a great experience buying my used car at Chrysler World. Jim my salesman and Ron the sales manager are honorable people. They went above and bey I had a great experience buying my used car at Chrysler World. Jim my salesman and Ron the sales manager are honorable people. They went above and beyond to make my purchase as pain free as possible. They were easy to deal with. They gave me a far price for my trade in and a super price on my Impala car purchase. I would recommend them to anyone. This is a great place. I felt good when I left with my car. Thank you Dan More

Buyer beware Poor vehicle inspections, poor sales and service. 2 tires not balanced properly, unbalanced drive shaft, cracked brake rotor, truck vibrates, wasn’t d Poor vehicle inspections, poor sales and service. 2 tires not balanced properly, unbalanced drive shaft, cracked brake rotor, truck vibrates, wasn’t disclosed on inspection sheet. Also had an accident that car Fax didn’t catch. More

Top shelf professionalism and exceeded expectations! Tim Anderson was not only a consummate professional throughout the process but was very thorough in pointing out any and all of the more sublime featu Tim Anderson was not only a consummate professional throughout the process but was very thorough in pointing out any and all of the more sublime features and characteristics of the 2016 Jeep Cherokee Limited that we purchased. VERY competitive online pricing brought our attention and Tim's fantastic service sealed the deal. Will be seeking him out when we make our next vehicle purchase - thank you for everything that contributed to this being a thoroughly enjoyable process. Sincerely, Bob and Lisa Johnson More

ASK FOR TOM-OUTSTANDING BUYING EXPERIENCE This was by far the best dealership we have ever worked with. No high pressure sales, my salesman was excellent -We worked with TOM GEDEON, he really This was by far the best dealership we have ever worked with. No high pressure sales, my salesman was excellent -We worked with TOM GEDEON, he really knows his stuff- without pushing too much information at us; we really had a good time with him thought out the whole process --which only took about 2hrs!! (Not an all day or more process) WE GOT AN PRICE THAT COULD NOT BE BEAT!...sort of explains why the sales people don't act like starved dogs! We are from Green Bay and went to the other dealer in area first, which turned out to be a waste of a DAY. IT IS WORTH THE DRIVE OUT TO CHRYSLER WORLD!! TRUST ME. THANK YOU -TOM, CHRIS, & CHRYSLER WORLD Most SIncerely, Adam & Kimberly More

What a nightmare Zero Stars. The wife and I decided to give Chrysler World a chance to win our business. We knew the vehicle we wanted prior to going to the dealership Zero Stars. The wife and I decided to give Chrysler World a chance to win our business. We knew the vehicle we wanted prior to going to the dealership. We arrived on Saturday around noon. We test drove two vehicles and agreed the original vehicle we went there for. We mentioned we wanted to keep the monthly under a certain amount. When the financing came back it was $22 more than we wanted but agreed to it and signed the agreement. We spent the next hour waiting on the finance manager to complete the paperwork. The salesman pushed us to take the vehicle that day. So he had it detailed for us to take with us. The wife and I were excited. Finally the finance manager had the paper work complete and was ready for us. It was after the dealership closed and he was rushing us through signing all the paper work. When I got to the second to last form I noticed the numbers not making sense. When I questioned it, the finance manager realized he made a mistake and took all the paperwork away and trashed it. He the came back saying the monthly payment was $55 dollars more than we wanted to spend. Disappointed the wife and I said forget the deal and left. On Monday morning I received a phone call from the salesman. He mentioned he still wanted to work something out. I said we didn't want that high monthly payment. He mentioned he needed sometime to work something out. His sales manager called me back 30 minutes later. I mentioned how disappointed I was with the whole transaction and I would not agree to high monthly payment. I also mentioned that I could not promote Chrysler World because of our disappointing transaction. He got upset with me and started yelling at me over the phone. At this point I said I would never work with Chrysler World and hung up. We took our business to one of their competitors and purchased a vehicle. More

DO NOT BUY FROM THEM! Under no circumstance should you ever do business with Chrysler World! I would rate them zero stars, 1 star is far too generous. I purchased a Jee Under no circumstance should you ever do business with Chrysler World! I would rate them zero stars, 1 star is far too generous. I purchased a Jeep Grand Cherokee from them September 2016. It has been repaired 6 times in the last year under a 12 month warranty given to me by the manufacturer. I have lost almost a month of usage throughout the repairs. They keep making money off of repairs while I keep losing money and time. I have had repeat issues (all different variations) and they will not stand by their product or their promise. During the last repair, I was given the vehicle back with a new issue that wasn't there when they repaired it last week. My vehicle, at this point, is unsafe and not operable. I was told by sales associate, Josh Depetro (the guy I worked with originally and made money off of my purchase), that it's the customer responsibility to deal with issues and my issue is above his pay grade and not his responsiblity. I was then sent to sales manager, Ron Klug, who seemed to care and said he'll diagnose my issues and then work on the cost and see how the costs are split up. Then, my service advisor called me, he had no knowledge of this conversation and when he asked Mr. Klug about it, he back peddled and said there is nothing more they're willing to do. My service advisor then spoke to Terrell Henkle, the GM and partner, and the said they would cover the $115.00 diagnostic cost and that's all they're willing to do. I will never do business with them again and I STRONGLY urge you to reconsider if you are looking at buying from them. Any cost savings they provide to you up front won't make up for the money you'll lose in the end. More

Great service Have bought several vehicles from Chrysler world, always have had a good experience weather in sales or device. Always treated with respect and every Have bought several vehicles from Chrysler world, always have had a good experience weather in sales or device. Always treated with respect and everyone is very friendly. More