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Chrysler Jeep Dodge Ram of Amsterdam

Amsterdam, NY

4.8
731 Reviews
The team at Chrysler Dodge Jeep Ram of Amsterdam would like to welcome you to our dealership in Amsterdam, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Amsterdam, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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4589 NY-30

Amsterdam, NY

12010

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Showing 731 reviews

October 05, 2018

Unprofessional and don't know how to talk to customers The issue with my car was resolved on this visit but I still was left with a Bittersweet taste from a sales manager he claimed to be named James Stein More

by ELIZABETHEDWARDS8
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Steiner
October 05, 2018

Straight forward and great pricing Really friendly Service Staff! My vehicle was off-brand but their Service Department had the correct fluids and parts to provide the service I needed More

by DavidBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Young
October 03, 2018

Routine maintenance and inspection From the sale all the way to a year after purchase, Fuccillo has exceeded my expectations. All employees are courteous and obviously enjoy their jobs More

by KIMBUCHANAN531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you SO much KIMBUCHANAN531 for sharing your experience! We are so happy that we have had such a HUGE effect not only during your vehicle buying process, but still today! We are so happy we are able to assist and will continue to be here for you down the road with all of your vehicle needs!

October 03, 2018

Professionalism This dealers staff were very professional, motivated and knowledgeable about all aspects of their jobs. The job they did and the work they had to do t More

by SKIMSP63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave June
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike also work very hard not sure of his last name 5 stars for him as well. He worked the first part of getting the loan for my new jeep, Jim Cobb
October 02, 2018

Worked Great. Helpful and Professional The appointment was not something that was planned. It was as simple as having a tire repaired. I could have gone anywhere. However, Fuccillo's is More

by RickBSGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Young
September 30, 2018

tailgate recall Brought my truck in without an appointment and the dealership took care of it right away no problem. They were very obliging and friendly. I would rec More

by JADK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Barbic, Kathryn Young
Oct 02, 2018 -

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you JADK79 for sharing your recent Service experience here! We highly appreciate your loyalty and will continue to be here for you down the road, will all of your vehicle needs!

September 29, 2018

Staff is always friendly I am always able to get my vehicle in at any time for anything and trust that it is done correctly. Always friendly staff that know me by name. More

by MJMASSE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you, MJMASSE72 for sharing your experiences here for others to see! We highly appreciate your loyalty as a customer and will continue to be here for you down the road with all of your vehicle needs!

September 29, 2018

Service manager is rude and not customer oriented One positive is that Lance was able to get my Jeep in a week earlier then anyone else to fix issue. Unfortunately it took a turn. I had my boyfriend h More

by Very uncomfortable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Hopkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Barbic
Sep 29, 2018 -

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you for sharing your experience, even though we are extremely sorry it was such a negative experience. I would like to start by thanking you for the kind words about Lance, he really is amazing and does any and everything he has control over to ensure customer satisfaction. In regards to the negative we would like the opportunity to sincerely apologize. We would like the opportunity to make things right. Please feel free to reach out to our Customer Relations Manager to allow us to further assist. Her name is Lindsay and you can feel free to call in and ask for her or reach her at her email address, Lzilberman@Fuccillo.com. Again, we are very sorry about this experience and would like to make things right.

September 28, 2018

Great Service Great service department. Not to bad for Amsterdam NY. Waiting room is out dated. Clean neat and Bill and his team are doing a great job. What an impr More

by BBB2213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Barbic, Kathryn Young
September 27, 2018

Worth the drive We drove 2-hours to see Fuccillo! Our previous dealership had screwed us hard and they made it all correct and right again when they didnt have to! We More

by ktanderson03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palmateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Rose, Jim Cobb, Nivek Timmons
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