Chrysler Jeep Dodge Ram 24
Brockton, MA
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I brought my car in for a brake problem that had to be repaired by a certified Chrysler/Dodge dealer. I had attempted to have the car repaired by my own mechanic but but he sent me to Chrysler Jeep 24 be repaired by a certified Chrysler/Dodge dealer. I had attempted to have the car repaired by my own mechanic but but he sent me to Chrysler Jeep 24 because it was a dealer issue involving the ABS Module. The service department Manager ignored my request had the brakes bleed charged me $172.00 and returned the car to me not repaired! It still had the same problem. It took another week to get my car in again. (NOT IMMEDIATELY CONSIDERING I ALREADY PAID FOR A REPAIR!) They kept my car for 2 weeks and charged me $1410 did not credit me the amount for the first repair when they did not fix my vehicle the first time. to make matters worse the brake, although they work, they are still not right. They refused to fix them after this. More
This is the third time I have purchased a new Jeep Cherokee from this dealership. The service department is very user friendly and reliable. I was extremely pleased with the sales staff, especially Ja Cherokee from this dealership. The service department is very user friendly and reliable. I was extremely pleased with the sales staff, especially Janey's knowledge of my vehicle at delivery and willingness to find the vehicle that my husband and I chose. I would recommend this dealership for all services they have to offer. More
I recently purchased a 2012 Jeep Grand Cherokee Limited at Chrysler Jeep 24. The entire experience, from placing the order to taking delivery was exceptional. What really impressed me was the price negotia at Chrysler Jeep 24. The entire experience, from placing the order to taking delivery was exceptional. What really impressed me was the price negotiations. I had a price I wanted to pay based on several dealer quotes and online research. We quickly reached an agreement without high pressure or misleading tactics which are too common with many dealers. During the delivery, Kat took the time to demonstrate all the vehicles features until I was comfortable using them. I also received several phone calls from Kat after I took delivery to check to see if I had any problems or questions with my Jeep. I have recommended this dealer, and Kat in particular, to anyone considering a Jeep or Chrysler purchase. More
Peter worked with me through the whole process step by step with the patience of a saint, Sol lead me in the right direction to the vehicle I wanted. They worked well together while locating the exact Wr step with the patience of a saint, Sol lead me in the right direction to the vehicle I wanted. They worked well together while locating the exact Wrangler I was looking for. The attitude everyone shared there was relaxed and enjoyable, not pushy at all and were not trying to sit me in vehicles I didn't want or need. The staff as a whole was very friendly and looking to help me, I didn't ever get the feeling the were trying to sell me anything, they were helping me find what I want. I went there with a preapproved loan from another bank and Jeff made it his personal mission to give me a better rate, which he did and saved me a lot. I have never had an easier buying experience in my life. I have already been suggesting 24 to friends and relatives. If the need arises for a second car I am going back there again. More
Kat (Kathleen) was awesome! I had already been to 2 other dealerships that had the typical "car sales-person" cheesy, aggressive sales pitch and they were terrible. Kat was the opposite... very warm a other dealerships that had the typical "car sales-person" cheesy, aggressive sales pitch and they were terrible. Kat was the opposite... very warm and friendly and she did everything possible to get me exactly what I wanted. They got to my 'magic' number on the first try without the good cop / bad cop mgr involved scenario. The whole process was quick, painless and simple! By the way, it was the best price of all 3 dealerships I went to and they got me the most on my trade in. The only downfall was that Kat wouldn't let me take my new car until she went and had it washed and waxed! More
Had the most positive experience at Chrysler Jeep 24 in Randolph, MA. Janie, Al, Jeff and Solomon were beyond great. Janie took her time with me with my many questions, along with Al who went out of his wa Randolph, MA. Janie, Al, Jeff and Solomon were beyond great. Janie took her time with me with my many questions, along with Al who went out of his way to call me and email me with various options to get me into the vehicle that I wanted. Jeff and Solomon went above and beyond with getting me financed. I have nothing but good things to say about this dealer and it's employees. All were so very friendly and helpful. When I buy my next vehicle I'll be sure to go back to Chrysler Jeep 24 in Randolph! More
I just picked up my brand new Jeep today and I love it! Janie was an outstanding sales associate. Her laid back yet professional demeanor make buying a car an enjoyable experience! Janie was an outstanding sales associate. Her laid back yet professional demeanor make buying a car an enjoyable experience! More
Hello, I am very happy to be a continuing buyer at Randolph Chrysler Jeep. Very happy with hte new ownership and sales people. I have dealt with Janie Cutler for the first time this recent purchase, G Randolph Chrysler Jeep. Very happy with hte new ownership and sales people. I have dealt with Janie Cutler for the first time this recent purchase, Gran Cherokee, janie went above and beyond to fit my needs as well as listening to what I was asking for. I love my new jeep and I am confident in the event that I have a question that janie will be available to help me. She also , a very lovely touch, I might add, put a long stem red rose on the dash of the new jeep. I was very touched by this gesture. It was a first !!! My husband and I have been dealing at this dealership for 13 or so years, please keep up the great team work and service !!! All the best, Linda McNamara More
Working in retail i am really familiar with the whole client experience, it doesn't take a lot to make someone's day and that is the most important value a business could have nowadays. I got the utmost client experience, it doesn't take a lot to make someone's day and that is the most important value a business could have nowadays. I got the utmost best client service experience at this dealership and believe me I am not easy to please.Everyone from Janie who was so nice to me and My sister,pleasant and so knowledgeable about everything .She helped me get the car that I wanted at such a great price .And to Al and Jeff thank you for making it easy for me , working with My budget and getting such a great deal. To anybody out there looking for a car ,one thing I can tell you is that you will not regret a trip at CHRYSLER JEEP 24. More