Chrysler Jeep Dodge Ram 24

Bait & Switch. This car dealer advertised a car in the newspaper then switched the car I wanted to buy to one that I did not want. I wanted a Dodge Caravan SE they gave me their Dodge Caravan America the newspaper then switched the car I wanted to buy to one that I did not want. I wanted a Dodge Caravan SE they gave me their Dodge Caravan American value package instead. I complained to them they claim there are different SE packages. According to their site and disc they gave me, A SE comes with the following 2nd row stow & go, 3 zone temperature control including rear air & heating, tinted sunscreen glass, six speaker system, Floor mats, Floor console cup holders, Body-color body side moldings, sill applique & door handles. This is what I did not get, the SE version per their web site and disc. More

It was a pleasure working with Chris Diaz and LJ. I was impressed with their professionalism and friendly demeanor. It was very easy to make a deal. They beat all other dealers in the area in price for t impressed with their professionalism and friendly demeanor. It was very easy to make a deal. They beat all other dealers in the area in price for the Jeep Grand Cherokee I was looking for. When I called them on the phone, they were very responsive, yet did not pressure me to buy a car. This was certainly the best new car buying experience I have ever had. More

I am beyond pleased with the customer service provided at Chrysler Jeep 24. I had the pleasure of working with Hasan Abdullah who guided me throughout my vehicle purchase. He was very knowledgeable about at Chrysler Jeep 24. I had the pleasure of working with Hasan Abdullah who guided me throughout my vehicle purchase. He was very knowledgeable about the vehicles on the lot and was able to answer all of my questions. I entered the dealership not knowing exactly what vehicle I was interested in, but after sitting down with Hasan and narrowing my options I was able to come to a decision which I am extremely happy with. I was hesitant at first about purchasing the vehicle because it was a bit out of my price range, but the sales team worked with me and came back with an excellent price. I couldn't be any more happier.My only concern was that I didn't have sufficient time to sit down and speak with the financial rep and discuss my rates and fees in more detail. Overall, my experience at Chrysler Jeep 24 was an excellent one and I am extremely happy with my decision. Hasan made the process much smoother and he went the extra step to make sure I was satisfied with my purchase. I appreciate all his help and the staff and look forward to going back in the future for any car purchase. More

Customer wait time was a bit lengthy however the sales associate was very knowledgeable about the vehicle and seemed invested in getting me what I wanted. They also follow up with you which is a nice bonu associate was very knowledgeable about the vehicle and seemed invested in getting me what I wanted. They also follow up with you which is a nice bonus. I found it very refreshing to get a thank you card for my business. In the end, the wait was worth it because I got what I wanted and needed at a reasonable price. I only went over estimated budget by $20. More

I liked the car but did not like their shadiness and attitude if they had they same exact car somewhere else I would have quickly bought it attitude if they had they same exact car somewhere else I would have quickly bought it More

I originally came to Chrysler Jeep 24 looking for a 2004 Jeep that I was viewing online but when I got there, I found out they sold it prior to my arrival. I'm actually glad it was sold because I walked out Jeep that I was viewing online but when I got there, I found out they sold it prior to my arrival. I'm actually glad it was sold because I walked out with a much more gas efficient 2006 Passat. The interior quality was a huge upgrade to the Jeep and with my extensive German heritage, owning a Volkswagen was right up my alley. The staff was friendly and I was very happy with the extra work they did to make sure I left satisfied. Overall I am pleased with the sales experience. There were a few minor hiccups regarding the mechanical aspects of the vehicle which are currently being attended to so I hope I can submit another successful review of their service department in the near future. More

I had a great experience purchasing my new Jeep at Chrysler24. I began my search through the internet and ended up with Janie as my sales person. Janie has a great personality, was very knowledgeabl Chrysler24. I began my search through the internet and ended up with Janie as my sales person. Janie has a great personality, was very knowledgeable about the vehicle, and very enthusastiac. I honeslty never felt like I was dealing with a sales person at any point. Janie is the type of person you feel like you have known for a while after only speaking to her for a short time. She listens well and I felt like she was a close friend walking me through the entire process. I also want to add that the FI manager, Doug, was great. I had recently gone through a divorce and had fair/poor credit. I did walk into the dealership with pre-approved financing through another bank. Doug asked if he could see what he could do....he called me next morning and got me a rate 2 POINTS lower than what I had..... sweet!!! I did a lot of research on line regarding the pricing of the new vehicle, via Edmunds and KBB, and based on what I my research I KNOW I got a great price for my car...honestly lower than I had calculated....and a better loan rate than I had budgeted for! So, if your buying a JEEP check these Chrysler24 guys out. Even if you have to drive a bit, I came from Plymouth MA and it was worth it!! More

I had the pleasure of working with Janie Cutler when purchasing my new Jeep. Janie was extremely helpful, courteous, and professional. The whole process went smoothly. She followed up with me after pur purchasing my new Jeep. Janie was extremely helpful, courteous, and professional. The whole process went smoothly. She followed up with me after purchasing as well to see how I was enjoying the vehicle and to make sure I received some touch up paint. She really goes the extra mile to ensure customers are happy during and after the sale. More

I dreaded shopping for a new car, but Janie Cutler was wonderful ,knowledgeable about the car ,and answered every question I had. She worked hard to find the exact car that I wanted,since they did not hav wonderful ,knowledgeable about the car ,and answered every question I had. She worked hard to find the exact car that I wanted,since they did not have one at the dealership,despite the weekend and a major hurricane. The whole procedure was very enjoyable!and Janie was very professional and no pressure. I felt very at ease with the whole process. I will definitely buy another car form this dealership. Everyone was very friendly and helpful. More

Service was excellent, price was perfect, Janie was outstanding and friendly. I did not go into buy or lease but Janie found me something I really wanted and worked with me for over a week to get me i outstanding and friendly. I did not go into buy or lease but Janie found me something I really wanted and worked with me for over a week to get me into the car. I will go back in two years and purchase from this dealership again just because of my experience with Janie and the dealership in general More