Chrysler Jeep Dodge Ram 24

Outstanding Job! I never do reviews but in this case I feel compelled. Excellent customer service and assistance from my sales person! He was prompt, accurate and assi I never do reviews but in this case I feel compelled. Excellent customer service and assistance from my sales person! He was prompt, accurate and assisted me every step through the process!! Very happy with my purchase!! More

Out Standing Sales Help Corey, I would like to say thank you again for all help in getting me into my new Jeep. There was no high pressure got to get a sale done. When Corey, I would like to say thank you again for all help in getting me into my new Jeep. There was no high pressure got to get a sale done. When you work Corey. It very refreshing to receive great customer support. Corey you are the man. Thanks again. More

Great experience, Corey helped me from the time Idrove off! Corey helped me out on a hard deal , he really put me in my dream jeep. He was on my side and didn't forget about me when I thought the deal was Corey helped me out on a hard deal , he really put me in my dream jeep. He was on my side and didn't forget about me when I thought the deal was over. He called me back, not to be pushing but to tell me he was telling management the SoBe I wanted was still there. Thank you also to Laurie in financing More

Chrysler Certified means nothing. The sales people are great, though this is my second and last vehicle from this dealer, and probably Chrysler in general. The Jeep I bought was "Chrys The sales people are great, though this is my second and last vehicle from this dealer, and probably Chrysler in general. The Jeep I bought was "Chrysler Certified Pre-Owned", they'll show you an impressive sheet with the 120 point inspection points etc. Whoever inspected this one missed the 4 near bald tires, and the spare with the nail hanging out of the sidewall. If you can miss the 4 big round things, im sure pinhole leaks, loose or missing bolts, and out of ordinary sounds are way out of sight. As part of the "sale agreement" (not because of safety, which they'll just throw a sticker on anyway) they were going to put 5 new tires on. They did 4, and put one of the balding original tires on as a spare. Said they had to order a 5th one when I pointed it out. Also needed e brake cables which they ordered. Which they were going to do when they did the 5th tire. Again, certified preowned. Brought it back, they put the e brake cables in and a new muffler heat shield that fell off first day, and a mismatched spare. Service manager said the spare is the brand that comes with the Jeep, not sure what type of selling point that is when the ones they put on the other 4 rims are a cheaper brand, and are a different tread pattern. A week later I notice the clutch is creaking on the push in, and the release,pretty unusual for a 44,000 mile vehicle. Reverse was getting hard to find and popping out of gear more often than not. I stopped by the dealer, the service rep typed up the whole complaint and gave me an appointment. This is week 2 since the sale, and the Jeeps 4th time back to dealer. I drive 60k+ a year so a reliable vehicle is crucial. I get a call from the service manager the next day around noon, says Jeeps all set they put a matching spare on and did it's first service. I ask what they found with the clutch, he never knew there was an issue. So basically the first guy just deleted the complaint and put in the spare and service. I explain what's happening with the clutch, he tells me this isn't covered under warranty. So I bought a $20,000 vehicle, return customer and 2 weeks later they think I'm putting money into it (Chrysler said I was on my own as well, way to back your product, last one I'll own. Do your research, Mcdonalds backs their product better than Chrysler). I explain this to Chuck, and let him know the vehicle is coming back to them, thanks for screwing me etc. He says they'll look into it, they'd need it overnight. I had already mentioned it sounded like a throw out bearing, I am plenty mechanically inclined, I've broken and fixed just about every part of a vehicle you can think of, but again I drive alot so wrenching on my vehicle that I just bought isn't happening and doing work without a lift isn't fun. Finally got a call it's all set. Go to pick it up, service person just hands me the keys and tells me he doesn't know what they did but it was fixed. It told him I need a receipt for my records since I keep all that on hand for my vehicles, he's says he hasn't gotten to it yet and is too busy to make a copy but reads off throw out bearing and pilot bearing real quick. Basically rushing me out the door as its about 5:15. I give him my card, says he will email it to me. Here we are 2 weeks later, I guess I'll have to make one final trip to the dealer to get my copy. The next day the clutch was creaking again, but reverse feels better so I'm not going to bother bringing it back there, I have a mechanic I actually trust that does mostly Jeeps here in town. Yeah I'll have to pay, but at least I'll have record of it and know it's done. Update: 2 weeks after posting this review to Google I finally got my receipt randomly mailed to my office. It's made out by a different service manager and definitely not the one they showed me when I picked up the Jeep. The clutch is still making noise and reverse keeps popping out, as well as the usual throw out bearing noise. So basically they didn't fix it, which is why I had to hound them for a receipt. I wouldn't want to give someone a false receipt in writing either, knowing it's called fraud. I now have to pay my mechanic to fix what the dealership said they did, but didn't like I wasn't going to find out. More

Excellent dealership! Great salesman Corey Hines! So excited with my new purchase from dodge 24, I could not be happier with everything they did for me. Very easy to work with and stand behind their d So excited with my new purchase from dodge 24, I could not be happier with everything they did for me. Very easy to work with and stand behind their deals! Corey Hines is a pleasure to deal with as a salesman, he made it easy and did everything he said he would do. I look forward to dealing with him again down the road. Great Dealership! 5 stars!! More

Great Customer Service We walked in just to look and we were greeted by Corey he was friendly and started of the experience with a joke! The experience was great we got to t We walked in just to look and we were greeted by Corey he was friendly and started of the experience with a joke! The experience was great we got to test drive and never felt pressure to buy Corey worked with us to get the best deal! We ended buying and are very happy with the purchase! More

First Service Visit Today I brought in my 2016 Grand Cherokee for routine service. I had the pleasure of meeting Laura Spinola who assisted me through the process. Laur Today I brought in my 2016 Grand Cherokee for routine service. I had the pleasure of meeting Laura Spinola who assisted me through the process. Laura took the time to answer all my questions, but also provided me valuable information on my Jeep. Her service was extremely professional and she did not simply "go through the motions". The Service Department and dealership as a whole is very lucky to have her. More

Best experience I was in a horrible situation. I desperately needed a vehicle as mine was 19 yrs old. I got a 2nd chance and my credit was wiped clean so I had no cr I was in a horrible situation. I desperately needed a vehicle as mine was 19 yrs old. I got a 2nd chance and my credit was wiped clean so I had no credit. I initially went to Carmax I got the worst deal ever on a 14 Kia Sorento. Vehicle price was good but no trade, very high int. rate, and car was being shipped from N Carolina. 17 days later still no car. Found a '15 Kia at CJDR24 for a better price, great financing, and took my bomber for a trade. Best was I did everything over the phone and went that night and drove home with an awesome KIA. They were great to work with. Jennifer, Beethoven, Colleen, Lauren could not have been nicer. I have recommended them to 3 people I work with. Highly recommended More

Thank you Sebastian! Very lucky to have been served by Sebastian. He knew how much I disliked car shopping and made my experience pleasant and smooth. Thank you Sebastia Very lucky to have been served by Sebastian. He knew how much I disliked car shopping and made my experience pleasant and smooth. Thank you Sebastian! More

best car buying experience ever! gerry azor is the best car salesman! he helped me find the right vehicle and assist me in getting my new jeep from start to end. this dealership makes gerry azor is the best car salesman! he helped me find the right vehicle and assist me in getting my new jeep from start to end. this dealership makes my car buying experience smooth sailing. he made sure that i am well taken care of as his customer. his very knowledgeable. everyone in the dealership was very friendly and willing to assist you. thank you for helping with my first jeep and hoping wont be the last. More