Chrysler Jeep Dodge Ram 24

Great Deal, big help, and a great experience! Was in a pinch with my previous truck, I went into Rt24 Dodge and Shayne Luongo was my sales rep, he went above and beyond with what any dealer would Was in a pinch with my previous truck, I went into Rt24 Dodge and Shayne Luongo was my sales rep, he went above and beyond with what any dealer would do. I was at two other dealers and couldn't touch the amount that Shayne was able to do. I highly suggest everyone to go over to Route 24 Chrysler Jeep Dodge Ram for a New truck or car, you won't be disappointed. No one worked harder for my money than these folks there. Thanks to the team that helped made this possible and a big thanks to Shayne for helping me get into a brand new Dodge Ram More

Great Deal I stopped by Chrysler Jeep Dodge Ram 24 and got a great deal on a Jeep Cherokee. Allan and the rest of the manager team made thr whole process a breez I stopped by Chrysler Jeep Dodge Ram 24 and got a great deal on a Jeep Cherokee. Allan and the rest of the manager team made thr whole process a breeze. More

Awesome experience great staff all around! Bought a Jeep Grand Cherokee there this week from Corey Hines. Experience was great Corey took his time never made me feel pressured to buy and got me Bought a Jeep Grand Cherokee there this week from Corey Hines. Experience was great Corey took his time never made me feel pressured to buy and got me what I wanted. More

Rude-Arrogant-Sales Man takes a sale from other sales man Here is a quick scenario as to what happened - I came in to the dealership to look at a truck that I had seen online - it was a beautiful Dodge Ram 15 Here is a quick scenario as to what happened - I came in to the dealership to look at a truck that I had seen online - it was a beautiful Dodge Ram 1500 - Maroon - 2016 - 10,000 miles on it - exactly what I was looking for with a great price. I was happy to have found this truck as I had been looking - and also I was happy to be able to give my business to another local business and a local salesman. SO, long story short is I had come in spoke with Solomon(Great Salesman) and had taken the truck out for a test drive - during the test drive I had called my wife to tell her how great Solomon was as a Sales Man and how much I loved the truck - we had decided to buy the truck. Next, what happens is what is so appalling - another Sales man came over to the desk and asked Solomon where the keys were for the truck - Solomon stated that he had the keys on the desk as he was in the middle of talking numbers about this truck with me. As, I said I was going to buy this truck - but of course we needed to talk numbers - I needed to see what you were going to give me for my truck and what the truck I was going to buy was going to be priced at. This sales man assured Solomon that there was no problem at all and not to worry that he was just going to let this other couple take the truck for a test drive. Solomon and I both just looked at each other in awe - but what were we to do - this man said it was just for a quick test drive. NEXT, the sales man went over to a man named Jake (whom I believe is your Sales and Leasing Manager) and that is when I could tell something very shady was going on. Solomon had left to go talk number about my truck and came back to me with a very low ball number of $5,000.00 - let me just tell you when I pulled up my truck numbers before I came the lowest price that I would have come up for my truck was $10,000.00 and that was if it was in horrendous shape! At this point I said to Solomon that I knew that something was happening with the truck that I was planning on purchasing - with the talking and looking over at me and the low ball of the number I definitely knew that they( Jake and the other Sales man) were trying to sell the truck to the other party - right from under me -the other party whom came in after me - took the truck that I had already taken for a test drive- the truck that I was negotiating numbers with - the truck that I had already told my wife I was buying - and sold it to the other party! Not only did they do this to me they also Stole money from a fellow co worker!! Solomon had lost a sale - and not just one sale - several sales - I always find a dealership and buy all of my vehicle from that same place - now that I was planning on changing over from a Ford to a Dodge - I would have come to this dealership for not only this sale but also for the other 2 vehicles that I was in the near future planning on buying for my 2 children whom just got their license. What happens next is Solomon went back to Jake whom told Solomon that they sold the truck to the other couple! Are you kidding me! And then they tried to have in talk me into a Lease! I walked out! What horrible customer service is this! Now, the funny part - I receive a call yesterday afternoon from Jake - whom left me a message telling me he was wrong about what my truck is worth and ask me to give him the courtesy to call him back. REALLY! -his words :I have now talked to a couple different wholesalers who are most interested your truck! This happened now 2 weeks ago - this is most of the letter that I wrote to the OWNER Mr.Kardon and also copied the BUSINESS DEVELOPMENT MANAGER Ms.Fanfa - the only one I heard back form was one phone call from a Chris Diaz - asking me why I was unhappy on a voice mail - I have now called this man back 3 times to no return call - and have messaged the owner back again to no response! TERRIBLE CUSTOMER SERVICE - DO NOT WASTE YOUR TIME HERE!! More

Horrible customer service Brought my truck in for a vibration and recalls, was told that they couldn't duplicate vibration because of the rain and would have to start by replac Brought my truck in for a vibration and recalls, was told that they couldn't duplicate vibration because of the rain and would have to start by replacing the tires, so I replaced the Tires, Vibration still there, so I returned to dealer and they had truck for a week, they replaced front and rear driveshafts and when that didn't fix it I was told the vibration is normal and they all do it. Has something to do with wheels I was told, However the loaner I was driving was the same exact truck as mine and guess what? No vibration? So I replaced all four wheels with a different style and long behold it still vibrates, when I went back to dealer the service manager Chuck would not go for a road test with me, was told he was to busy, and to return next week, however I spotted him on his cell phone texting and flirting with other employees, but I guess that is consider being busy. I talk to chuck this morning as I'm concerned about the safety of this truck and that I was upset he wouldn't go on a road test with me, but had time to play games with other employees, I also asked that if he thinks it's safe to please provide that in writing, he refused, I was told that the dealership is done with me and not to come back. Stay away from this dealer if you have a concern with your vehicle, as they don't have the staff to fix it or even verify there is a issue More

Treated very fairly Went in to dealership to review used cars. I was treated very well by the sales and finance department. Allan Jean-Baptiste was very knowledgeable a Went in to dealership to review used cars. I was treated very well by the sales and finance department. Allan Jean-Baptiste was very knowledgeable and listened to what I was looking for. It was fast and easy, no high pressure tactics. More

Happy and excited with what I drove off in! Walked in today just get an idea of what I can afford, and walked away with my first new car. Gerry Azor walked me through a bevy of different options Walked in today just get an idea of what I can afford, and walked away with my first new car. Gerry Azor walked me through a bevy of different options and what would suit me best which gave me the assurance that what I chose was the best for me. Thank you Gerry Azor and the rest of the Chrysler Jeep Dodge Ram 24 team; you guys are pretty awesome! I'll be back in a few years to see what's next for me and I DEFINITELY recommend checking out Gerry Azor and this dealership for your next car! More

Great service I have very good experience with this dealership. Salesman Corey Hines did a good job. I very happy with them. Thank you guys. Great service. I have very good experience with this dealership. Salesman Corey Hines did a good job. I very happy with them. Thank you guys. Great service. More

Dealer Ask to speak to Allan , he's great. Worked with me on the price and made sure I got what I wanted, can't ask for much more than that Ask to speak to Allan , he's great. Worked with me on the price and made sure I got what I wanted, can't ask for much more than that More

Great Customer Service By Laura! Laura Spinola the assistant service manager ROCKS! I have delt with her on 2 occasions and she has a way of keeping the customer calm and satisfied. I Laura Spinola the assistant service manager ROCKS! I have delt with her on 2 occasions and she has a way of keeping the customer calm and satisfied. I had to have my car serviced twice in one month and though the work was covered under factory warranty i had to take time off to put it in the shop and my rental reservation was not available. Lisa found me a suitable vehicle and made sure that my vehicle was surfaced as soon as possible. Laura's professionalism, get it done attitude and her understanding of customer relations is the main reason why I will continue to bring my car to Chrysler-Jeep Dodge Ram 24. Thank you Laura! Your CEO should be proud!! Steve Mathes More