Chrysler Jeep Dodge RAM of Warwick

Horrible Worst customer service ever ... bought a wrangler used not even a year into having it transmission issues they tell me I'm on my own ... prior to that Worst customer service ever ... bought a wrangler used not even a year into having it transmission issues they tell me I'm on my own ... prior to that they try to sell me stuff I don't need mind you I work in the field and maintain my vehicle only reason I go there is for free oil changes ... never again will I do business there and I will also spread the word to everyone ... paid just little over 30,000 and have transmission issues unacceptable More

Easy, good car buying experience Good buying experience. Salesman was not pushy. Got a good price and everyone was very friendly. Shopped Franklin Sussex but found that Chrysler Je Good buying experience. Salesman was not pushy. Got a good price and everyone was very friendly. Shopped Franklin Sussex but found that Chrysler Jeep Dodge of Warwick had better pricing and was easier to deal with. Owner was friendly and went out of his way to be sure I was happy. I had done my homework and hardly had to negotiate. More

EPITOME OF AWFUL - THE PROVERBIAL SALES EXPERIENCE Awful customer service. Do not have the dealer secure financing, apply directly through Chrysler Capital prior to vehicle purchase - you can do this o Awful customer service. Do not have the dealer secure financing, apply directly through Chrysler Capital prior to vehicle purchase - you can do this online. Make sure that any "additional" discounts are in writing prior to delivery. More

Was Pleasantly Suprised This was one of the best, and easiest car buying experiences we have ever had. The price they had listed online was ACTUALLY the price, and our sales This was one of the best, and easiest car buying experiences we have ever had. The price they had listed online was ACTUALLY the price, and our salesman Billy was extremely helpful and nice. We never felt like we were being pressured to purchase. Which is something I really dont like when buying a car. Next car purchase I need to make will be there. More

Dishonest/Rude practices Consumer BEWARE! The worst dealership I've ever dealt with. Poor customer service, rude managers, dishonest practices are just a few of the things tha Consumer BEWARE! The worst dealership I've ever dealt with. Poor customer service, rude managers, dishonest practices are just a few of the things that we were subjected to when we tried to buy a car here. The price of the vehicle was jacked up at the last minute. After I left a deposit. When I objected the manager lied and then whispered to me "get the xxxx out". When I asked for my refund, one salesman said "xxxx him! Mail it to him if he has a home. Those people live under a rock!". I would never recommend anyone do business with this shysty organization. You never know what you're going to get. More

get everything in writing!!! I was a return customer and bought a 2116 ram 3500 .i was promised Bosch tools for buying truck and never got them. I was also quoted a price and they I was a return customer and bought a 2116 ram 3500 .i was promised Bosch tools for buying truck and never got them. I was also quoted a price and they charge me $2,000 more didn't catch it at first .went back a month later got my 2000 More

8 Days and Counting With A Loaner.... So very upset. Bought a brand spank'n new Dodge Ram 3500 on March 5, 2016. While hand washing the truck, my husband noticed a dent on the top of the So very upset. Bought a brand spank'n new Dodge Ram 3500 on March 5, 2016. While hand washing the truck, my husband noticed a dent on the top of the cab, and a bent GPS antenna. Called the dealership, and was told that sometimes that happens when the vehicle is delivered. So, we were given an appointment to drop off the truck on March 15th, and was told it would take a day or two to have done. Here we are 8 DAYS LATER, and the truck is not even close to be fixed. No follow up from the dealership to the auto-body shop at all. I was just told that the truck would not be ready tomorrow or even Thursday, as it was just getting buffed out now, and the antenna needs to be installed still. The thing that pisses me off, is that we have UConnect on this truck. It locates the truck, and gives you a Birdseye view of exactly where the truck is located! WE WATCHED THE TRUCK SIT IN THE PARKING LOT day, after day, after day.. NOTHING being done to it!! Not happy. The service department has had this truck in their possession longer than we have, and and are now going to see if they can put a rush on it!!! BIG FAT LESSON LEARNED!!! More

The Service and Parts Departments are the best! I would recommend the Service and Parts departments to anyone! I have been taking my cars and trucks to Wally (Service) for over 15 years. Wally, Dan I would recommend the Service and Parts departments to anyone! I have been taking my cars and trucks to Wally (Service) for over 15 years. Wally, Dan, Jack, and all the other staff are always the most helpful people I could ever want to assist my family with our vehicles. Whenever I go to them, whether I have an appointment or not, they always take the time to help me. Thank you! More

Great service! I must confess that having read a couple of the reviews here I considered getting back my deposit and buying elsewhere but the quality of the vehicle I must confess that having read a couple of the reviews here I considered getting back my deposit and buying elsewhere but the quality of the vehicle and price were not matched by anyone. The sales guy George was friendly throughout the buying process but the dealership is 1.5 hours from my home so I set an expectation that it may be a painful experience. I could not be more wrong, The service was exceptional. The dealership is clean and well managed and the process to complete the transaction was FAST. I was in an out in 20 minutes (exactly as George said). I picked up my Wrangler unlimited Sahara in Anvil and smiled all the way home. Thank you CJD of Warwick and especially George!. I would absolutely recommend this dealership on price, quality and service to buy your next vehicle. More

I will only come here In the past 2 years I have purchased 2 vehicles from this dealership. I will only deal with George but another salesman I had talked to when George w In the past 2 years I have purchased 2 vehicles from this dealership. I will only deal with George but another salesman I had talked to when George wasn't there was very nice when I told him I was only looking for a brochure. George isn't pushy and delt with me "kicking tires" until I was read to make a move on my 2nd purchase. He gave us all of our options and doesn't deal with the typical "game" that care salesmen usually give. I used to be a Chevy girl, but I will never go to another dealership again. Thank you CJD of Warwick! More