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Chrysler Dodge Jeep of Paramus - Service Center

Paramus, NJ

1.6
209 Reviews
Call Service Center (201) 488-9000

209 Reviews of Chrysler Dodge Jeep of Paramus - Service Center

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December 06, 2021

Best service ever, Chris is the best service e advisor and they got me in and out quickly the same day More

by Fernando Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris , Heather Curcio
Report | Print
Dec 06, 2021 -

Chrysler Dodge Jeep of Paramus responded

Thanks so much for the positive rating and review, Fernando! We had a great time working with you and are so glad we got you taken care of quickly! Have a great day and stay safe!

Dec 06, 2021 -

Fernando Ramos responded

Service advisor Chris was great. Overall the job needed was done on time and without issues.

Dec 06, 2021 -

Fernando Ramos responded

Great service, no issues nor delays

December 03, 2021

Don't take your vehicle here! They charge 5 hours for a job that should have taken 30 minutes and charged $200 an hour! They did a fuel system flush that was declined by us but they did it anyway! We beli More

by hagedornj
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Alberto Gomez
Report | Print
Dec 03, 2021 -

Chrysler Dodge Jeep of Paramus responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep of Paramus. Thank you for your feedback. We have a department catered to improving our customer service. Please contact me further so I can learn more regarding your service. Thank you & I look forward to hearing back from you soon. Heather Customer Relations Manager 551-999-6771 hcurcio@rt4cars.com

Dec 03, 2021 -

hagedornj responded

We told Alberto to just fix the sensor(our son has a scanner and it indicated that the sensor- crankshaft position) we trusted that they would just do that ans Alberto right away started talking about doing a fuel flush. We said no just do the sensor. He called and said a price and wouldnt say what it entailed. I questined the price and how much was labor and he wouldnt give a straight answer. My son called and he lied to him and said ee never came there before and we authorized him to do the work. We did not! My son said the work should take 30 minutes and they charged us for 5 hours! Is it customary for labor to be $200 an hour. That is extreme. We will nevr come there again and tell everyone else we know not to!

December 01, 2021

Great experience with Alex Vargas as always. Kept me updated throughout the process and went above and beyond to make sure I was taken care of. More

by tkose621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Vargas
Report | Print
Dec 02, 2021 -

Chrysler Dodge Jeep of Paramus responded

Thank you for the great review! We are happy to know that you had a positive experience with Alex, and if there is anything else we can do for you, please let us know.

November 30, 2021

Mike was excellent and very informative in all my questions and concerns. Overall great experience. More

by daniellewells10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael from the service department, Heather Curcio
Report | Print
Nov 30, 2021 -

Chrysler Dodge Jeep of Paramus responded

Danielle, thanks for taking the time to leave feedback! We're so glad that we were able to help with your concerns and questions. Please don't hesitate to reach out to us if there's anything more we can do. Thank you for choosing Chrysler Dodge Jeep Ram of Paramus!

November 30, 2021

The service department was great. Very courteous and very helpful. I would definitely use them again. More

by mblech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris afram, Heather Curcio
Report | Print
Dec 01, 2021 -

Chrysler Dodge Jeep of Paramus responded

Thank you for your review! We are so glad that we had the opportunity to work with you and we look forward to continuing to serve you in the future!

November 26, 2021

Excellent service- excellent service managerI will get Excellent service- excellent service manager I will get service from this dealership again -great customer service More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Chalmers
Report | Print
Nov 29, 2021 -

Chrysler Dodge Jeep of Paramus responded

Greg, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 21, 2021

Good service and gave me a detailed report of what they did on my car. More

by c_joel99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
Report | Print
Nov 21, 2021 -

Chrysler Dodge Jeep of Paramus responded

Thank you for sharing your wonderful review of us here at Chrysler Dodge Jeep Ram of Paramus. We are pleased to read that our Service Team took great care of your vehicle as well as providing you with a detailed report. We always take the best care of our customers.

November 21, 2021

Service department is great. Mary is very on top of things and is great to work with. More

by lisaspag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary in service dept.
Report | Print
Nov 21, 2021 -

Chrysler Dodge Jeep of Paramus responded

Thank you for the positive feedback, Lisa! We are pleased to know our Service Team provided you with a professional and organized experience.

November 18, 2021

Amazing place, great service,very reliable would definitely use them again very happy customer .Thank you More

by Mschwab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Curcio, Warren Demmin
Report | Print
Nov 19, 2021 -

Chrysler Dodge Jeep of Paramus responded

Hello, thank you for your kind words! We look forward to serving you again in the future here at Chrysler Dodge Jeep Ram of Paramus.

November 16, 2021

Good service profesional peaple nice placeExcelente rate Good service profesional peaple nice place Excelente rate recommended friends Price service it’s ok More

by Walter Acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Gómez ….Alex Vargas ….5 stars
Report | Print
Nov 17, 2021 -

Chrysler Dodge Jeep of Paramus responded

Hi Walter, It makes us happy to know that our Service Department were nice to deal with. Thank you for choosing Chrysler Dodge Jeep Ram of Paramus and don't hesitate to reach out if there is anything else we can do.

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