Chrysler Dodge Jeep of Paramus - Service Center

Good customer service.Reliable personal service from Alberto Gomez and manager Alex Vargas.Good overall Alberto Gomez and manager Alex Vargas.Good overall More

I would not recommend this dealership to anyone. I serviced my car here over a month ago and felt that my state of worry (my car stalled in the middle of a busy intersection and wouldn’t move or resta serviced my car here over a month ago and felt that my state of worry (my car stalled in the middle of a busy intersection and wouldn’t move or restart) was taken advantage of, and I was persuaded to pay for very expensive services that were unnecessary. I was also quoted full price for new tires while there was a corporate deal on tires that all Jeep dealers were participating in. I was not made aware of this and only found out by calling another dealership I go to for another opinion. I was assured by james that my car would not stall again and the issue had been resolved. 2 weeks later, my car stalled yet again. I have left multiple messages over the last month for my service advisor James, as well as the manager Alex. Neither have called me back. I have not had a single good experience at this dealership in the last 5 years of using their services and the only reason I have used them is location convenience. I do not recommend them to anyone as they do not take care of their customers and I would much rather drive to East Brunswick to a dealership that actually cares. More

Prices are to high. Quality of work is good. Other keep dealers are less expensive dealers are less expensive More

Great customer service Fast paced Very pleasant Very Great customer service Fast paced Very pleasant Very knowledgeable Very friendly Awesome overall service Well informed Great customer service Fast paced Very pleasant Very knowledgeable Very friendly Awesome overall service Well informed More

The service agent was amazing!!that’s exactly how service should be fast and efficient. should be fast and efficient. More

Work was done quickly and thorough. People who worked in service center were very nice. service center were very nice. More

I want to compliment a gentleman in your service Dept. His name is Alberto. We found him to be as professional and helpful as one could imagine from a consumer perspective. He had the human touch that His name is Alberto. We found him to be as professional and helpful as one could imagine from a consumer perspective. He had the human touch that is very necessary when large expenses are being incurred on Auto repairs. It is worth emphasizing that his concern was appreciated in full and it speaks well of any dealership that has him as a standards bearer. Thanks Alberto and as discussed, we will be back to deal with near future repairs to be certain. More

customer service was excellent and very helpful when it came to payment options. service technicians very knowledgeable came to payment options. service technicians very knowledgeable More

Service managers are exemplary and extremely helpful in addressing my concerns and in servicing my vehicle. addressing my concerns and in servicing my vehicle. More

Excellent services, friendly ambient, the make fell like family, I want to say special thanks to the Services Manager . family, I want to say special thanks to the Services Manager . More