Chrysler Dodge Jeep of Paramus - Service Center

Pleasant to talk with Him. Not only is He very nice when it comes to routine work. When it comes to warranty work, he is still very nice, regarding the attitude of the perso Not only is He very nice when it comes to routine work. When it comes to warranty work, he is still very nice, regarding the attitude of the person on the other end of the phone. More

It's always something I have been generally unhappy with my 2011 Jeep Grand Cherokee. Recently, service adviser suggested coolant flush. He offered 15% off the service. I have been generally unhappy with my 2011 Jeep Grand Cherokee. Recently, service adviser suggested coolant flush. He offered 15% off the service. I know it's still a premium price vs. a local mechanic. But I decided to do it anyway knowing some vehicles are temperamental .And now my jeep blows warm to cool air only. And It's the most frigid weather lately! The dealership sends me texts begging for business, and when i finally give it, they screw it up. Undoubtedly, the technician did not burp/bleed my system or fill it correctly. I work 5 days a week, leave my home at 6am and return home past 7pm. The last thing i want to do is spend time out of my weekend to go back. More

I had good experience I’m not speak English well, but staff is very kind to me. And support for me. It is wonderful for me to have experience. I’m not speak English well, but staff is very kind to me. And support for me. It is wonderful for me to have experience. More

Ram 3500 My overall experience at the dodge dealer is great. My truck was serviced within 2hrs. My service rep Charles was very helpful. Thank you for your My overall experience at the dodge dealer is great. My truck was serviced within 2hrs. My service rep Charles was very helpful. Thank you for your service More

crissy the nicest person I've met at Jeep of Paramus My sons Jeep was at the dealership 4 times for the same reason . I spoke to Crissy in management that handles scheduling and customer service and she My sons Jeep was at the dealership 4 times for the same reason . I spoke to Crissy in management that handles scheduling and customer service and she was the only person who took the time to listen to my issue and got my sons Jeep in and fixed finally. I highly recommend speaking with her if you have a service issue. She will help to get it resolved. Overall because of her my entire outlook has change about the service department. More

Great service Check engine light great service advisor and team . Loaner car , available Saturday hours and completely finished in day promised . I highly recommend Check engine light great service advisor and team . Loaner car , available Saturday hours and completely finished in day promised . I highly recommending this dealership for service More

Outstanding service I recently switched service dealers for my Jeep and I am simply amazed with the difference in dealers. I was extremely impressed with the professional I recently switched service dealers for my Jeep and I am simply amazed with the difference in dealers. I was extremely impressed with the professionalism, kindness, knowledge And service from the entire staff at Paramus Jeep. Not only are they convent to do business with because they offer night and weekend hours. For busy individuals who are limited on time this dealer is the place to go. I have patronized this dealer twice and was so pleased. Not only is the waiting area clean, comfortable (leather chairs, large TV and refreshments) they have an IT bar for you to plug your computer in and get work done while waiting. I couldn't believe how pleasant my visits went. My car started smoking last Saturday and I drove in hoping they could just check it out never expecting to have it repaired. Not only did they give me a loaner to get me in my way but they had the parts, repaired it and had it completed by 1. This has never happened to me ever! I can't say enough wonderful things about this dealer. This is how customer service should be! THANK YOU to the wonderful staff at Paramus Jeep! Linda J. Sylvestri More

Service on Chrysler I've been using this dealership for the past 6 years with Ralph Russo. I've never been disappointed. He is a great asset to your dealership. I've been using this dealership for the past 6 years with Ralph Russo. I've never been disappointed. He is a great asset to your dealership. More

Great dealer and service group. Had an issue with a rear light on a new vehicle. Took it in and they resolved without a question. Joe is great in service!! Had an issue with a rear light on a new vehicle. Took it in and they resolved without a question. Joe is great in service!! More

Great service Great team and friendly team, great service,, short waiting time, offer me coffee, excelent, i will recomend to my friends, service person Angelinea v Great team and friendly team, great service,, short waiting time, offer me coffee, excelent, i will recomend to my friends, service person Angelinea very corteous and always willing to help More