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Chrysler Dodge Jeep of Paramus
Paramus, NJ
857 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 857 reviews
July 15, 2011
This dealer owed me a substantial amount f money for a warranty refund for over four months. They NEVER returned calls and if I was lucky enough for the corporate office to answer the phone, they lied and warranty refund for over four months. They NEVER returned calls and if I was lucky enough for the corporate office to answer the phone, they lied and said the check was cut and mailed. Even the GM NEVER returned my calls. More
by hemidoc
Employees Worked With
Diane-accounting
Helpful July 13, 2011
Overall, I enjoyed my new car purchase from this dealership. Vinnie my sales person was friendly, answered all my questions, and had alot of product knowledge he shared with me. I went to other de dealership. Vinnie my sales person was friendly, answered all my questions, and had alot of product knowledge he shared with me. I went to other dealerships to compare prices and customer service levels, and found the "Guys" at Paramus to be the best, and thats why I bought my new car from them. It really is a nice dealership, It's clean, friendly, and I would recommend it to anyone who needs a new or used car. Thank you, Mark Post, A very happy new Hyundai owner. More
by markpost42
Employees Worked With
Vinnie
July 13, 2011
Very accommodating to your needs and helpful making sure you get a loan for the car. Cars are in wonderful condition - made sure there were new tires and brakes are in top condition. Can't believe I walked you get a loan for the car. Cars are in wonderful condition - made sure there were new tires and brakes are in top condition. Can't believe I walked out of there with a car less than 3 days after looking at it. I purchased a 2010 Elantra with 9 years left on the warranty which I like very much. Met the Service Center - Vinny covered everything. Couldn't ask for better service by everyone. I would recommend Hyundai to anyone looking for a car. More
by judy Rothwell
Employees Worked With
Vinny-salesman
July 12, 2011
Was very happy with Jack-salesperson. Did not appreciate that the dealership quoted me a lease on a 2011 sonata and told me it would be available. The dealership ran out of 2011 sonatas so I had to lease a that the dealership quoted me a lease on a 2011 sonata and told me it would be available. The dealership ran out of 2011 sonatas so I had to lease a 2012 sonata at $25/mo more. They would not honor the price on the 2011. More
by scotts820
Employees Worked With
Jack - salesperson
July 11, 2011
My prior visits to the service department at the dealership were flawless. But, found Tom to be rude and condescending. He also does not return phone calls, i'd avoid him at all cost. dealership were flawless. But, found Tom to be rude and condescending. He also does not return phone calls, i'd avoid him at all cost. More
by lt2013
Employees Worked With
Tom
July 11, 2011
Cannot believe a dealership like this exists. From the start of the sale to the purchase, it has been great. Honest and Friendly, is a breath of fresh air in this industry. Feel like I bought a mercedes start of the sale to the purchase, it has been great. Honest and Friendly, is a breath of fresh air in this industry. Feel like I bought a mercedes with the way they treat their customers. More
by Ilyssak
Employees Worked With
Mike, Pedro and Jennifer
July 11, 2011
I am sorry I cannot remember the name of the manager, but I did not want to leave him out of the review because he was instrumental in putting the deal together. I did not want to leave him out of the review because he was instrumental in putting the deal together. More
by Maureen0909
Employees Worked With
Mitre and the big Polish manager who was fabulous!
June 27, 2011
Phone was always answered politely and my call directed promptly. Felt welcomed by the sales staff as they were social, good listeners, friendly and open for all if my questions. Paperwork was completed in promptly. Felt welcomed by the sales staff as they were social, good listeners, friendly and open for all if my questions. Paperwork was completed in a timely manner and financier was efficient and responsive to my sales needs. Staff never lost their patience with me and my 2 year old and fussy newborn. Minivan was cleaned and ready to go when promised. I am still waiting for a few accessories but otherwise would definitely buy here again. More
by bwindheim
Employees Worked With
Raphael
June 21, 2011
I have been buying cars from Carlos Santa Maria for many years. I bought me 1st car from him all the way up to my current car. The service is ALWAYS excelant, the price is ALWAYS where i need it to be. years. I bought me 1st car from him all the way up to my current car. The service is ALWAYS excelant, the price is ALWAYS where i need it to be. They make car buying a real pleasure. More
by thenerv68
Employees Worked With
Carlos SantaMaria
June 21, 2011
Having had less than favorable experiences in the past with other car sales staff and dealerships, I was pleased to discover that Mitra was friendly but low-pressure. It was clear that his goal was to rea with other car sales staff and dealerships, I was pleased to discover that Mitra was friendly but low-pressure. It was clear that his goal was to realize a fair and favorable deal for all involved. I appreciated his humor and candor. It is clear that he is interested in repeat business, not the quick and sleazy fast buck. Thankfully, when we finalized the paperwork with the finance office all was in place as promised. That is as it should be. More
by gstewart
Employees Worked With
Mitra
