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Chrysler Dodge Jeep of Paramus

Paramus, NJ

Overview
Employees
Reviews
Vehicles
2.9
856 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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315 Route 4 West

Paramus, NJ

07652

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Showing 856 reviews

December 23, 2021

The sales person was informative, courteous, understood my needs. The service department could not be more helpful in a situation I had. This is my second cheap from this dealership. More

by Jeannebowman101
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shahed Ahmed
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Dec 23, 2021 -

Chrysler Dodge Jeep of Paramus responded

Thank you for your positive feedback! Our staff at Chrysler Dodge Jeep Ram of Paramus always aims to provide quality and informative service and support to assist when you come in for a visit. Please don't hesitate to reach out to Chrysler Dodge Jeep Ram of Paramus in the future!

Helpful
December 20, 2021

Chris was very helpful and attentive answered all my questions with patience and understanding super friendly would highly recommend! More

by Solodin3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris from service department
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Dec 21, 2021 -

Chrysler Dodge Jeep of Paramus responded

Hello, It is lovely to hear that our team was helpful, attentive, and informative whilst working with you. At Chrysler Dodge Jeep Ram of Paramus we appreciate your recommendation and we look forward to seeing you again.

Helpful
December 17, 2021

Service managers are exemplary and extremely helpful in addressing my concerns and in servicing my vehicle. More

by anthony.dilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Correa
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Dec 18, 2021 -

Chrysler Dodge Jeep of Paramus responded

Hi Anthony, We are pleased that our Service Department was extremely helpful whilst working with you. Thank you for choosing Chrysler Dodge Jeep Ram of Paramus and we hope to see you again.

Helpful
December 13, 2021

Excellent services, friendly ambient, the make fell like family, I want to say special thanks to the Services Manager . More

by Rafaela Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny, Heather Curcio
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Dec 14, 2021 -

Chrysler Dodge Jeep of Paramus responded

Rafaela, thank you so much for your feedback! Our Service Team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 06, 2021

Best service ever, Chris is the best service e advisor and they got me in and out quickly the same day More

by Fernando Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris , Heather Curcio
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Dec 06, 2021 -

Chrysler Dodge Jeep of Paramus responded

Thanks so much for the positive rating and review, Fernando! We had a great time working with you and are so glad we got you taken care of quickly! Have a great day and stay safe!

Dec 06, 2021 -

Fernando Ramos responded

Service advisor Chris was great. Overall the job needed was done on time and without issues.

Dec 06, 2021 -

Fernando Ramos responded

Great service, no issues nor delays

Helpful
December 03, 2021

Don't take your vehicle here! They charge 5 hours for a job that should have taken 30 minutes and charged $200 an hour! They did a fuel system flush that was declined by us but they did it anyway! We beli More

by hagedornj
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Alberto Gomez
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Dec 03, 2021 -

Chrysler Dodge Jeep of Paramus responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep of Paramus. Thank you for your feedback. We have a department catered to improving our customer service. Please contact me further so I can learn more regarding your service. Thank you & I look forward to hearing back from you soon. Heather Customer Relations Manager 551-999-6771 hcurcio@rt4cars.com

Dec 03, 2021 -

hagedornj responded

We told Alberto to just fix the sensor(our son has a scanner and it indicated that the sensor- crankshaft position) we trusted that they would just do that ans Alberto right away started talking about doing a fuel flush. We said no just do the sensor. He called and said a price and wouldnt say what it entailed. I questined the price and how much was labor and he wouldnt give a straight answer. My son called and he lied to him and said ee never came there before and we authorized him to do the work. We did not! My son said the work should take 30 minutes and they charged us for 5 hours! Is it customary for labor to be $200 an hour. That is extreme. We will nevr come there again and tell everyone else we know not to!

Helpful 2
December 01, 2021

Great experience with Alex Vargas as always. Kept me updated throughout the process and went above and beyond to make sure I was taken care of. More

by tkose621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Vargas
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Dec 02, 2021 -

Chrysler Dodge Jeep of Paramus responded

Thank you for the great review! We are happy to know that you had a positive experience with Alex, and if there is anything else we can do for you, please let us know.

Helpful
November 30, 2021

Mike was excellent and very informative in all my questions and concerns. Overall great experience. More

by daniellewells10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael from the service department, Heather Curcio
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Nov 30, 2021 -

Chrysler Dodge Jeep of Paramus responded

Danielle, thanks for taking the time to leave feedback! We're so glad that we were able to help with your concerns and questions. Please don't hesitate to reach out to us if there's anything more we can do. Thank you for choosing Chrysler Dodge Jeep Ram of Paramus!

Helpful
November 30, 2021

The service department was great. Very courteous and very helpful. I would definitely use them again. More

by mblech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris afram, Heather Curcio
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Dec 01, 2021 -

Chrysler Dodge Jeep of Paramus responded

Thank you for your review! We are so glad that we had the opportunity to work with you and we look forward to continuing to serve you in the future!

Helpful
November 28, 2021

Professionalism is in point. I really like how they keep the customer up to date on work activity. More

by dimithg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Charleston
Report | Print
Nov 29, 2021 -

Chrysler Dodge Jeep of Paramus responded

Hello, thank you for your kind words! We are happy we could help. We are pleased to learn of your positive experience. We look forward to serving you again in the future here at Chrysler Dodge Jeep Ram of Paramus.

Helpful
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