Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chrysler Dodge Jeep of Paramus
Paramus, NJ
866 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 866 reviews
June 06, 2012
I have leased four vehicles from this dealership over the past ten years. I have always been very satisfied with sales and service. I have never had an experience that left a bad taste in my mouth. Last Nove past ten years. I have always been very satisfied with sales and service. I have never had an experience that left a bad taste in my mouth. Last November I visited Chrysler Jeep Dodge of Paramus to see about leasing a new Journey. I still had 11 payments to go on the 2010 Journey I was leasing at the time. I knew it was a long shot, but it never hurts to try. At that time I met Mitra Surojit for the first time. He made an honest effort to crunch the numbers, but told me it wasn't possible. He was up front with me and didn't waste my time. I returned just last month in reponse to a Memorial Day weekend sales event. As soon as I walked in, Mitra remembered me. He still had notes from our first meeting six months earlier! He thought we could do something. It took a little haggling, but we finally settled on a car and a price. Mitra didn't try to sell me a car I didn't want. He never seemed frustrated with me, even after a couple of "false starts." His service was personal, and he had a great attitude throughout. I'm a happy camper. More
by jrdomski
Employees Worked With
Mitra Surojit
May 31, 2012
I own a dodge caravan 2003 and it has been on this service departemt for over 17 times in the last 4 months for the very same issue , they had me replace , the body control module , windshield , wire service departemt for over 17 times in the last 4 months for the very same issue , they had me replace , the body control module , windshield , wire hardness and many more parts and the car has the very same issues , i really had it with them , ive contacted CHRYSLER to make a complaint , they have help so far , but after last night when i picked up the car and was charge again even after they gave me a letter where it says that i wont be charge again for the same issue . avoid it at all cost , this place is a rip off , chrysler has sent my vehicle to a different dealer and they will take care of all the expenses to get this resolve . More
by arafat209
Employees Worked With
Ralph Russo
May 24, 2012
I walked into the jeep dealer with the thought of purchaing a used 07-09 grand cherokee jeep. my sales rep was mitra he was the best, he kept a smile on his face as well as mine even when i was not s purchaing a used 07-09 grand cherokee jeep. my sales rep was mitra he was the best, he kept a smile on his face as well as mine even when i was not satified with the choices i saw. he didnt give up, although i had no plans of purchasing a new 2012 cherokee i decided to look at them. Mitra worked out an affordable rate which i couldnt resist, needless to say i walked out with a 2012 grand cherokee satisfied and happy. THANKS MITRA!!!!!!!!!!! More
by siglerf
Employees Worked With
Mitra Surojit, Mitra Surojit
May 23, 2012
When my husband and I got to the dealership, Rafael was standing outside greeting customers. I had just had a terrible experience at a different dealership, and was expecting the same, BUT, Rafael was so standing outside greeting customers. I had just had a terrible experience at a different dealership, and was expecting the same, BUT, Rafael was so courteous, friendly, and helpful. He didn't try to sell me a car, he showed me my options, based upon my price constraints. It was such a pleasure, so easy and even had a few laughs. Amazing! I got a Grand Cherokee, and just love it! Rafael is a terrific salesperson. Thanks! Debra More
by debrick
Employees Worked With
rafael rivera jr
March 27, 2012
Our experience with Mitra was great. He was very informative and willing to work with what we had to offer. A few weeks have passed by and we went back in and he was just as helpful with all our qu informative and willing to work with what we had to offer. A few weeks have passed by and we went back in and he was just as helpful with all our questions and needs. More
by Fuster
Employees Worked With
Mitra Surojit
March 20, 2012
My experience with Chrysler Dodge of Paramus was very pleasant. My salesperson, Mitra Surojit, was very helpful and treated me with respect. All of the staff was very courteous and made me feel comfortab pleasant. My salesperson, Mitra Surojit, was very helpful and treated me with respect. All of the staff was very courteous and made me feel comfortable. I never felt pressured to make a decision and they worked with me to be abe to find the right fit. Overall my experience was very good and my sakesperon was one of the best I've worked with during my previous 3 leases. This transaction was the smootest yet. More
by jeepliberty4
Employees Worked With
Mitra Surojit
March 12, 2012
Overall my experience was great!!!! My sales person was Overall my experience was great!!!! My sales person was fenomenal, friendly and very professional. Mitra Surojit wanted to help me lower my monthly p Overall my experience was great!!!! My sales person was fenomenal, friendly and very professional. Mitra Surojit wanted to help me lower my monthly payments on my current car, and did not only he helped lowering my payments I walked out of there with a new car. He knew my situation. At the beginning I was exceptical, but not any more, I am happy as I can be with my new car and the best.. very comfortable monthly payments....Thank you Mitra! Rest assure that I will refer your sales expertise to my family, friends and colleages. Mitra.....You are a great Sales person Chrysler Dodge Jeep of Paramus need more sales person like you! You are really an asset to your Dealership. Keep up the good job! Sincerely, Jeanette Ojeda More
by ojeane
Employees Worked With
Mitra Surojit
March 05, 2012
Bought 3 cars from Jen last year, she was so great that I had the chance to buy 5 more cars from her again this year. Great gal - was helpful, knew her stuff, got what I needed with no hassles. Should I ha had the chance to buy 5 more cars from her again this year. Great gal - was helpful, knew her stuff, got what I needed with no hassles. Should I have the chance to buy more I'll be going back to Jen. More
by kemperblue
Employees Worked With
Jen Attilio
March 03, 2012
Carlos was friendly and helpful, and worked with my from the beginning to the end to not only get the car I wanted but more importantly the price I wanted. the beginning to the end to not only get the car I wanted but more importantly the price I wanted. More
by lombarmc
Employees Worked With
Carlos Santamaria
February 27, 2012
When we first walked in, Mitra Surojit walked up to us and asked if we needed help. He was God sent because we prayed for someone who would be nice and honest with us. He was very professional and frien and asked if we needed help. He was God sent because we prayed for someone who would be nice and honest with us. He was very professional and friendly. This made us feel so comfortable in our decision to deal with him. I absolutely love my new 2012 Jeep Wrangler. I wanted this Jeep for so long and Mitra made my wish come true. I will be forever grateful to Mitra and this wonderful dealership. I will recommend this dealership to all of my family and friends. More
by Kawana Hart
Employees Worked With
Mitra Surojit
