Chrysler Dodge Jeep of Paramus

No respect. Treat u like your stupid Brought my 2012 Challenger in a couple times for service. Third time someone left a large scratch and dent in my bumper. I was told it would be taken Brought my 2012 Challenger in a couple times for service. Third time someone left a large scratch and dent in my bumper. I was told it would be taken cae of and i waited 3 to 4 hours on s Sat for the repair. When i checked on the status i saw it was never touched. 30 minuted later the show me the car and all they did was cover the dent with touch up paint. I was insulted and complained so another 3 days i brought it back where it was fixed properly. That was my last time i would deal with a business that treats theyre customers this way. More

Con Artists Scam Artists. Purchased a wrangler for over $45,000. Had an issue and never got a call back. Bunch of frauds. This includes DEAN REDMOND who man Scam Artists. Purchased a wrangler for over $45,000. Had an issue and never got a call back. Bunch of frauds. This includes DEAN REDMOND who manages to answer every review on every site yet won't help in person. Good luck with repeat business. Needless to say I won't be buying another car from this dealership and will begin a lawsuit immediately. More

Got my deposit back and purchased at another dealer. Walked in hoping to find the exact vehicle I researched and wanted. I was given incorrect information regarding a trim option ( I was explained the lo Walked in hoping to find the exact vehicle I researched and wanted. I was given incorrect information regarding a trim option ( I was explained the lower trim wouldn't come with the bigger engine/powertrain) to upsell a higher trim. I later found out this was false when the showroom had listed their vehicles and when trying to discuss the options included I found out he was clueless about his product. Even still tried to pressure me on the sticking with their highest pricetag trim in their inventory. Unprofessional communication, I'm not your peer nor your bro... I still haven't received my deposit back. Sales Manager is a stand up guy and I wish I had spoken to him before I decided to go to a different dealer. More

Thieves I had a great experience purchasing my 2011 Jeep Wrangler Unlimited from them. Serivce was another thing. I brought my truck there to have the bra I had a great experience purchasing my 2011 Jeep Wrangler Unlimited from them. Serivce was another thing. I brought my truck there to have the brakes replaced. They stripped a lug nut and jammed it on the wheel. They never mentioned anything. The mechanic just didn't care. He chipped the paint on the hood of my Jeep as well...looks like he closed the hood on some tools. They made me wait over 4 hours to replace the stud on the wheel and then tried to charge me for the work. I won't buy air from that dealer ever again. I tried to talk to the owner to explain what type of people he has working there... but he couldn't be bother to call me back. Never again...I will pay to have my next Jeep brought to a different dealership if need be. More

Don't waste your time Horrible service department, they overbook themselves and then can't get the job done for the customer. I've made appointments here and every single t Horrible service department, they overbook themselves and then can't get the job done for the customer. I've made appointments here and every single time I bring my Jeep in, there's a reason why they can't look into it. Aside from oil changes/tire rotations, I will not be bringing my car here anymore! Don't waste your time! More

GREAT EXPERIENCE Ronmer Brioso was AWESOME!!! He listened to what I was looking for and was not pushy, very honest and friendly. I highly recommend this dealer. Ronmer Brioso was AWESOME!!! He listened to what I was looking for and was not pushy, very honest and friendly. I highly recommend this dealer. More

Left with more than expected My first experience at this dealership and it was excellent. My salesman Brian Coyle was a class professional. We discussed budgets and options and My first experience at this dealership and it was excellent. My salesman Brian Coyle was a class professional. We discussed budgets and options and I ended up with more car than I ever expected. I am happy, my wife is happy, and my wallet is happy. Thank you to the entire team. More

Great experience My overall experience at Chrysler was amazing. I was greeted immediately by Ronmer Brioso. The service that I received here was outstanding. I didn't My overall experience at Chrysler was amazing. I was greeted immediately by Ronmer Brioso. The service that I received here was outstanding. I didn't feel pressured into buying anything, Ronmer really made me feel comfortable about my decision in buying my Grand Cherokee. I honestly felt like I could trust him. Definitely will be recommending him to my family and friends. Need a car, Ronmer is your guy! More

Super EXCITED! My husband and I were driving by after a long day of shopping at GSP and we actually decided to step into the dealership and browse around. We were gr My husband and I were driving by after a long day of shopping at GSP and we actually decided to step into the dealership and browse around. We were greeted very kindly by a salesman, Anthony Bollotta. Not in the market just yet but we have been very intrigued by the '15 Grand Charokee's. It is a big step up for me because I do drive a '13 Mini Cooper but we are expecting a new born in the upcoming months! Anthony was so thrilled by the vehicle, it made me excited to be an owner soon. My husband and I really enjoyed learning about its features, especially all of the safety and security features he explained. Anthony was very informative and we look forward to coming back and speaking with him before the year ends! Our visit was most certainly a pleasant and not at all pressured one, thank you so much for your assistance and I CAN'T WAIT TO BE BACK! More