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Chrysler Dodge Jeep of Paramus
Paramus, NJ
868 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 868 reviews
January 04, 2016
Best place to get a car Loved this place , everyone was soo nice ! And Ali is the one you need to talk to . He hooked me up with a nice deal for the 2015 fully loaded dodge c Loved this place , everyone was soo nice ! And Ali is the one you need to talk to . He hooked me up with a nice deal for the 2015 fully loaded dodge charger for a great price ! More
by Faneezak
Employees Worked With
Ali firozvi
December 24, 2015
Terrible Dealer! I brought my car in 2 year old minivan for servicing for a recall notice and a check engine light. They took hours to get back to me and then they to I brought my car in 2 year old minivan for servicing for a recall notice and a check engine light. They took hours to get back to me and then they told me that the wrong engine oil was in the car and they needed to change it at a cost of $45. I went to pick up my car after the servicing department had already closed and they charged me over $200 with no explanation. Avoid them at all costs. Mike W. More
by mwagner123
Employees Worked With
Reinaldo Hernand, Heather Curcio
December 13, 2015
Nice dealership with friendly salespeople and management. Nice dealership with friendly salespeople. I dealt with salesman Monty who was great. He literally tried everything possible to get me the car I wan Nice dealership with friendly salespeople. I dealt with salesman Monty who was great. He literally tried everything possible to get me the car I wanted. Of course this would not have been possible without management (Jose B and Jason M). After some negotiations I was given a reasonable monthly amount for my Jeep. No other dealership gave me that amount. This dealership really truly helps you get the car you want at a very reasonable price. This is what customer satisfaction is all about and this dealership with the above listed individuals made it happen:) More
by artin
Employees Worked With
Monty, Jose Bustamante, Jason M.
December 09, 2015
Servicing with Ralp Russo This dealership has to be the worst out there l. I've heard many bad things about this specific dealer ship and they are actually true. How is it that This dealership has to be the worst out there l. I've heard many bad things about this specific dealer ship and they are actually true. How is it that as a customer I pay for warranties and all and they can't even offer a loaner, or let me know what they'll have one available. Horrible service and they don't even follow up to let you know how your car is, yet they claim to provide excellent customer service. DO NOT GO TO THEM!!!!!!!!! Horrible and will never recommend this place. My name is James Washington and this dealership is horrible !! More
by Volkswagen atlas 57
Employees Worked With
Heather Curcio
December 09, 2015
very profesional personnel it was my first time leasing a Car and it went very smooth... they work with me to find me the best deal and the experience was great. Thank Y it was my first time leasing a Car and it went very smooth... they work with me to find me the best deal and the experience was great. Thank You Guys More
by acapllan
Employees Worked With
Kelvis, Kareem & Jose
December 06, 2015
Purchase I have experienced purchasing a vehicle in the pass and always felt pressured and harassed. I was taken care of by Rick Hoyen and Jose Bustamante and I have experienced purchasing a vehicle in the pass and always felt pressured and harassed. I was taken care of by Rick Hoyen and Jose Bustamante and I was comfortable being there, did not feel pressured or harassed and they we willing to work with me. Professional and entertaining. It was business however, they also became personal and real. It was not all about making the sale. More
by criales13
Employees Worked With
Rick Hoyen and Jose Bustamante
December 05, 2015
Worst service possible Paid for 5 tire rotations that they never completed and now need new tires cause I've never had a tire rotation. Go figure right. Paid for 5 tire rotations that they never completed and now need new tires cause I've never had a tire rotation. Go figure right. More
by That guy
Employees Worked With
Steve bradt
December 02, 2015
Awesome experience in buying , very friendly. I went to different state after purchasing the car and they shipped my new plates to new address. Every thing went very smooth regard , very friendly. I went to different state after purchasing the car and they shipped my new plates to new address. Every thing went very smooth regarding car registration and buying experience. More
by Mandeep Singh
Employees Worked With
Ali
November 23, 2015
Horrible experience Bought there 2011 Jeep Patriot. First they screwed the payment. I went there with full amount, intended to pay in full, not to take any loans. They Bought there 2011 Jeep Patriot. First they screwed the payment. I went there with full amount, intended to pay in full, not to take any loans. They depleted my bank account with a wrong charge and forced me to take a loan - which affected my credit history. The Jeep I bought had several defects, one of which - throttle control, caused the car stall on a highway, almost causing an accident. I brought it back for repairs - they returned it next day stating everything was fixed. That evening car stalled on highway again, forcing police to arrive and me calling AAA for towing (when I called roadside assistance that dealership provided - IT WAS CLOSED, because it works only Mo-Fri, 8am - 6pm). Other defects included deployed headrests (like the car was in a collision) and missing lever to adjust driver seat height. I won't be surprised when I find more. This is a Jeep for God sake, bought at a JEEP dealership! And I can't trust neither car nor repair services anymore. Not to mention sales - they STILL didn't return the $14,000 they charged wrongly form my account. And now they are in dispute with my bank over returning that charge (thank you Bank of America for providing temporary credit for the duration). Also - even though they sold me full coverage (including rental and roadside assistance) I am still not reimbursed for Hertz rental I was forced to take and AAA towing which I was forced to use (I didn't even mention to them train fare and Uber charges I had to pay as well - don't want any more complications, I'd rather bite the bullet). Avoid them. Like a fire. More
by Trekstuff
Employees Worked With
Kelvis, Steve
November 17, 2015
Friendly, professional service Went to Chrysler Jeep Dodge of Paramus and I couldn't be happier. From the moment my wife and I walked in we were met with friendly customer service a Went to Chrysler Jeep Dodge of Paramus and I couldn't be happier. From the moment my wife and I walked in we were met with friendly customer service and the staff made us feel at home. Our sales person Valentine Robinson was great! He was very friendly and personable with us and our 2 years old son. He worked with us until we were completely comfortable and satisfied with our purchase. Sales manager Jose Bustamante was also very helpful and friendly with us and he also ensured we were satisfied with our purchase. More
by felo24
Employees Worked With
Valentine Robinson, Jose Bustamante
