
Chrysler Dodge Jeep of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 870 reviews
Great experience I was looking for a used Jeep Wrangler and Michael Higgins made it a fast and easy experience. I was amazed at how honest a sales person could be. I I was looking for a used Jeep Wrangler and Michael Higgins made it a fast and easy experience. I was amazed at how honest a sales person could be. I would absolutely recommend him to anyone in search of a car. More
HORRIBLE!!!!!!!!!!!!!!!!!!!!!!! My 2015 Jeep Cherokee has had transmission problems 3 times since I got it. It just dies when it feels like it even on the highway. The dealership "f My 2015 Jeep Cherokee has had transmission problems 3 times since I got it. It just dies when it feels like it even on the highway. The dealership "fixed it" twice and the third time didn't believe me that anything was wrong. I even have pictures of what was showing up on my dashboard. Forgive me for not wanting to get killed because my car is a xxx! Thanks for not caring. That was my 4th car from them and the LAST. More
no more headaches I went to this dealership despite the reviews and I met a young man by the name Eddy Ortega. He was fantastic got us in and out with what we needed no I went to this dealership despite the reviews and I met a young man by the name Eddy Ortega. He was fantastic got us in and out with what we needed not to mention wanted and his manager was funny that likes to say hi to everyone Jose bustamAnte. But Eddy Ortega really made it happen he's a true good guy for the shopper I even paid more than little falls quoted me because he took the time to explain everything to me and was a real customer service liason not a sleazy sales man good for you Eddy please ask for him he will make you feel at home!! More
Great Job!!! I just finished a great deal with a great salesman - Valentin - and came home with a 2016 Town & Country Touring-L Anniversary Edition. After telling I just finished a great deal with a great salesman - Valentin - and came home with a 2016 Town & Country Touring-L Anniversary Edition. After telling Val what I wanted he went out of his way to get me the exact vehicle equipped with the exact options I was looking for. I had been shopping around - and did in fact go to two other dealers - who didn't quite measure up to my expectations. After a bit of back and forth negotiating on the deal Val came through and sold me the van for a price I just couldn't say no to. I'm thrilled with my new Town & Country and with Valentin! Great Job!!! More
Great day!! I had the easiest and most enjoyable day doing what I hate the most buying a car but Eddy Ortega made the process wonderful, easy, and very quick. He I had the easiest and most enjoyable day doing what I hate the most buying a car but Eddy Ortega made the process wonderful, easy, and very quick. He knew exactly what I needed and listened recommended correctly and got right to the point. He was extreamly knowledgeable and honest, 2 things you never hardly find in customer service field. Thank you Eddy for your help if anyone is looking for a car please go see Eddy Ortega at Chrysler dodge jeep on rt 4 Paramus trust me you won't regret it. More
WORST DODGE DEALERSHIP IN NEW JERSEY I WENT IN ON SATURDAY MARCH 12, 2016 TO LOOK AT AN OVERPRICED AND DAMAGED 2014 DODGE RAM 1500, WITH THE HELP OR LACK THERE OF HELP FROM A SO CALLED SA I WENT IN ON SATURDAY MARCH 12, 2016 TO LOOK AT AN OVERPRICED AND DAMAGED 2014 DODGE RAM 1500, WITH THE HELP OR LACK THERE OF HELP FROM A SO CALLED SALESMAN (ANTHONY). WE LOOKED AT THE TRUCK AND THE OFFICE WAS VERY BUSY SO WE DECIDED TO COME BACK ON MONDAY. ANTHONY NEVER CALLED US ON MONDAY, SO WE DID NOT GO BACK TO LOOK AT THE CAR. HE CALLED US ON TUESDAY AND WEDNESDAY TO COME IN, SO WE WENT BACK IN ON FRIDAY 3/18/2016 TO GO OVER THE TRUCK BECAUSE APPARENTLY THEY FIXED THE ISSUES THE TRUCK HAD. WE LOOKED AT IT LATER IN THE EVENING AND THEY GAVE US A DECENT DEAL ON THE CAR(AFTER SPEAKING TO 2 SO CALLED MANAGERS), BUT I STILL HAD OTHER PLACES TO LOOK. SO I TOLD HIM I WILL BE IN ON SATURDAY 3/19/16. ON SATURDAY I CALLED AND ASKED IF THEY NEEDED A DEPOSIT OVER THE PHONE TO HOLD THE TRUCK FOR US AND THEY RESPONDED NO, ABOUT 15 MINUTES LATER ANTHONY CALLS ME BACK AND TELLS ME THE CAR WAS SOLD ON TUESDAY (3/15/16), SO WHY IN THE xxxx DID YOU WASTE MY TIME ON FRIDAY AND HAVE 2 MANAGERS TRY AND TALK ME INTO THE CAR. THEY WASTED MY TIME AND HAVE POOR BUSINESS ETHICS. ANTHONY WAS GETTING ANNOYED THAT I WAS ASKING SO MANY QUESTIONS LIKE, WHY ARE YOU CHARGING ME 200.00 TO ETCH THE VIN # ON THE WINDOWS. I DON'T WANT THAT. HE WAS VERY ANNOYED THAT I WAS EDUCATED ENOUGH AND HE COULD NOT COME UP WITH ANSWERS QUICK ENOUGH. NEEDLESS TO SAY LATER THAT DAY (3/19/16) I WENT TO DOVER DODGE AND PURCHASED A BEAUTIFUL, FULLY LOADED 2013 RAM 1500 BIG HORN WITH NAVIGATION, POWER FOLDING MIRRORS,SUNROOF, POWER SEATS, HEATED SEATS,HEATED STEERING WHEEL, TONEAU COVER , POWER REAR WINDOW AND MUCH MUCH MORE, EVEN THOUGHT I SPENT A LITTLE BIT MORE THAN WHAT I WAS PAYING AT PARAMUS, I AM TOTALLY SATISFIED WITH DOVER DOGE. BUYER BEWARE THIS DEALER IS A CON ARTIST WITH POOR BUSINESS PRACTICES AND BAD SALESMAN More
Unprofessional and discrimination I bought a truck for 45k from this dealer, I visited RT 4 Chrysler Jeep and Dodge over 20 times to repair this vehicle, so I gave them a 0 rating, Aga I bought a truck for 45k from this dealer, I visited RT 4 Chrysler Jeep and Dodge over 20 times to repair this vehicle, so I gave them a 0 rating, Again my truck is at the dealer for two weeks yet the dealership wasn't able to figure out the problem. I went to the dealer today spoke with service manager Steve who claims there's not a update on your vehicle yet because service tech is off today. He then said since I gave the dealership a 0 rating he could care less about my vehicle. This is consumer fraud and will proceed with legal action. More
Great Experience, Happy Customer I'm very happy I chose to shop at Chrysler Dodge Jeep of Paramus. I drove my newly leased car off the lot feeling great about my decision. I had th I'm very happy I chose to shop at Chrysler Dodge Jeep of Paramus. I drove my newly leased car off the lot feeling great about my decision. I had the pleasure of working with Valentin Robinson and Jose Bustamante who made sure I got the best deal I could and didn't leave without getting the car I wanted. Both Valentin and Jose provided a great overall experience. More
The best shopping experience!!! Amazing service !!!Amazing staff!!! After my separation it was first time that I had to shop for a car all by my self ,I took my friend with me and t Amazing service !!!Amazing staff!!! After my separation it was first time that I had to shop for a car all by my self ,I took my friend with me and there we were two ladies in dealership Very careful and almost scared of what to expect!!! The usual stereotype of tricky car salesmen ... To our surprise experience could not possibly be better!!!! We were welcomed by very friendly manager Jose Busyamante (after we finished the perches I took everyone's names) Who carefully listened to us and brought just the right salesman!!! Our salesman was LEO MORA I couldn't be more grateful to this young men!!! Attentive!!! Thoughtful!! Highly professional!!!! He showed us all our options without any pressure! We felt very comfortable and in good Hands!!! After we carefully chosen the car it was time for financing there was a problem because my credit score is not very high! My financial manager who's name is KAREEM (unfortunately I don't have his last name ) Has preformed a service that was nothing short of heroism (for me any way because I really needed the car) negotiating with different banks trying to get me the best deal possible!!! I screamed when he came back with numbers!!!! Don't forget not the best credit score!!! The whole staff was very pleasant and professional , starting with lovely young lady at reception (unfortunately didn't took her name) To everyone who has helped me with this perches!!! Very highly recommend!!! It was a wonderful experience!!! And I drive a great car now!!! More
Great Customer Service I bought a Jeep Grand Cherokee in October of 2015. Jose Bustamante and Jr. were very patient and helpful throughout the whole process. Jose checked in I bought a Jeep Grand Cherokee in October of 2015. Jose Bustamante and Jr. were very patient and helpful throughout the whole process. Jose checked in with me after buying the truck to make sure I was satisfied and both have answered questions regarding the car I've had since. I will definitely be returning! More